Very happy with the customer service. We ordered in what should have been enough time to get our bed delivered the day before some friends came to stay over, but the delivery company booked us in for... See more
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Seamless service from ordering to delivery. Kept updated with when sofa bed would be delivered. Quality of sofa bed excellent and British made. My choice of the hotel bed mechanism was well worth the... See more
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Ordered a lovely sofa bed when arrived slight issue with the size. Spoke to the CEO Steve. Could not have done anything better. Made me new arms to my specific size. Fantastic customer service and gre... See more
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I always had a doubt whether I had done the right thing to order online without actually trying out this sofa bed first. The quality of the sofabed is wonderful. I do find it slightly too firm at the... See more
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Company details
About sofabed.co.uk
Written by the company
Sofabed.co.uk - Genuine UK Manufacturers of Bespoke Sofabeds
*FACTORY PRICES direct to the public
*Over 130 fabrics
*Over 26 sofabed styles
*UK wide delivery in 4 weeks or less
*PAY IN 3 INSTALMENTS with Paypal
*Rated Excellent on Trustpilot
*Hand crafted sofabeds direct from the UK manufacturer
*Buy Direct from the manufacturer
*aquaclean® fabric treatment available
Sofabed.co.uk makes every sofabed that we sell in our UK factory, so when you choose one of our sofa beds you know you are buying a quality piece of British Furniture. We do not use middlemen or have expensive retail shops we are simply a UK manufacturer with our own website. So when you buy from Sofabed.co.uk you are buying direct from the manufacturer so you know you are getting a great deal.
Our 2 seat sofabeds include contemporary designs such as the Chelsea sofabed and more traditional designs like the Chesterfield Sofabed. So whatever your personal preference sofabed.co.uk has a sofabed to suit you.
As well as traditional 2 seat sofa beds we have Box beds. The Cheshire Double Box bed is in the style of an Ottoman but cleverly includes a small double bed. The Sussex Single Box Bed does exactly what it says on the tin in that it contains a single bed in a pouffe. Finally, for those that like things a bit different to the norm we have the incredibly popular Chaise Longue Sofabed.
*FACTORY PRICES direct to the public
*Over 130 fabrics
*Over 26 sofabed styles
*UK wide delivery in 4 weeks or less
*PAY IN 3 INSTALMENTS with Paypal
*Rated Excellent on Trustpilot
*Hand crafted sofabeds direct from the UK manufacturer
*Buy Direct from the manufacturer
*aquaclean® fabric treatment available
Sofabed.co.uk makes every sofabed that we sell in our UK factory, so when you choose one of our sofa beds you know you are buying a quality piece of British Furniture. We do not use middlemen or have expensive retail shops we are simply a UK manufacturer with our own website. So when you buy from Sofabed.co.uk you are buying direct from the manufacturer so you know you are getting a great deal.
Our 2 seat sofabeds include contemporary designs such as the Chelsea sofabed and more traditional designs like the Chesterfield Sofabed. So whatever your personal preference sofabed.co.uk has a sofabed to suit you.
As well as traditional 2 seat sofa beds we have Box beds. The Cheshire Double Box bed is in the style of an Ottoman but cleverly includes a small double bed. The Sussex Single Box Bed does exactly what it says on the tin in that it contains a single bed in a pouffe. Finally, for those that like things a bit different to the norm we have the incredibly popular Chaise Longue Sofabed.
Contact info
Dierden Street, CW7 3DL, Winsford, United Kingdom
- 01606 594404
- marketing@churchfieldgroup.co.uk
- sofabed.co.uk
4.7
Excellent
469 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great sofa
Great sofa. Wonderful colour (purple). Delivery was fun. I had checked the sizes and min door width. But the delivery guys were less sure. But with clever movement and the odd “pivot” it was delivered no problems. Yet to use it as a bed. But certainly looks the part. Comfy as a sofa. Very pleased. Thanks everyone
March 28, 2023
Reply from sofabed.co.uk
Hi Dave
Thank you for writing a review of your sofabed and the "fun" delivery. I am please to hear that you are happy with the sofabed.
Thanks again for your order.
Paul
Sofabed.co.uk
Reply from sofabed.co.uk
Thank you for the review of our communication and sofabed. Thank you also for your order.
Paul
Sofabed.co.uk
Beautiful and comfy sofa bed
Beautiful and comfy sofa bed
Great customer service experience
Thank you
September 4, 2023
Unprompted review
Reply from sofabed.co.uk
Hi Lizzie
Thank you so much for your review and for your order. Its great to hear that the service and sofabed were as you hoped for.
thanks
Paul
Sofabed.co.uk
Great Experience end to end
Well made, delivered promptly and fully assembled to the right room. Missing a couple of cushions and the team quickly put it right.
Happy to recommend.
August 1, 2023
Reply from sofabed.co.uk
Hi Alan
Thank you so much for writing a review for us and for your order.
Paul
Sofabed.co.uk
Would not recommend
Addition scatter cushions that were ordered at extra cost were not supplied. Delivery was to the billing address and not the shipping address. Calls not returned. Would not recommend.
July 18, 2023
Reply from sofabed.co.uk
Good Morning Guy
Thank you for your order and for writing a review for us. I am sorry that the service you received was not at the level you or we expect. I have looked into this and the error was in our administration office where we incorrectly entered your order. We will be looking into this part of our process to ensure that this does not happen again.
My colleague James has called you this morning to discuss how we can remedy the situation. James has left a message so you can call him back. We are making the missing cushions this morning and they will be with you by Monday.
Once again please accept my apologies for the service you received on this occassion.
thanks
Paul
Sofabed.co.uk
Quality sofa bed
Took a chance by ordering a sofa bed online, which wasn’t too difficult. Bed arrived within the 6 week time period for delivery. I was not disappointed. Fits into my spare room/office nicely. The fabric quality is good and the colour ‘sand’ blends well with decoration. Thoroughly recommend this service 5*
July 25, 2023
Reply from sofabed.co.uk
Hi Lynne
Thank you so much for writing a review for us and for your order.
Paul
Sofabed.co.uk
Good product and buying experience Easy to order
Easy to order, came promptly, good communication, well finished product.
July 22, 2023
Reply from sofabed.co.uk
Hi Jean
Thank you so much for writing a review for us and for your order.
Paul
Sofabed.co.uk
Value for my money with superb service
Excellent service delivered on time as per the commitment of 1 week. They even replaced the mattress with 2 days of sofa bed delivery as the first one was a bit soft.
July 26, 2023
Reply from sofabed.co.uk
Hi Muhammad
Thank you so much for writing a review and for your order.
Paul
Sofabed.co.uk
The sofa bed is a very high quality I…
The sofa bed is a very high quality I got the up grade
To sprung mattress and hotel quality. Would recommend this company
July 12, 2023
Reply from sofabed.co.uk
Hi Kathryn
Thank you very much for your order and for writing a review. Thanks also for the recommendation.
Paul
Sofabed.co.uk
Friendly, accommodating people, and a great product
Many thanks to all of you for the superb sofa bed you have have built for us. It looks amazing and we were really impressed with the friendly and professional service you provided .
We cannot praise you all highly enough, if only all companies were like yourselves!
We wish you all the best for the future and will definitely recommend you whenever we can.
Tim and Linda Langdon
August 17, 2023
Unprompted review
Reply from sofabed.co.uk
Hi Tim and Linda, Thank you so much for your order and for writing a review for us.
Paul
Sofabed.co.uk
Really pleased with this purchase
The service was great, the delivery was great, the sofa is fabulous. I would absolutely recommend this company.
August 15, 2023
Unprompted review
Reply from sofabed.co.uk
Hi Melissa
Thank you for writing a review for us detailing our service and delivery. Thank you again for your order.
Paul
Sofabed.co.uk
Good quality staff
June 24, 2023
Reply from sofabed.co.uk
Hi Antonio
Thank you for writing a review of our staff for us and for your order.
thanks
Paul
Sofabed.co.uk
Very high-quality furniture and…
Very high-quality furniture and excellent customer service. We had a slight issue with the delivery company and sofabed.co.uk went above and beyond to resolve the issue for us. Can not recommend this company highly enough - we felt very valued as a customer
July 1, 2023
Reply from sofabed.co.uk
Thank you so much for taking the time to write a review for us and for the lovely recommendation. Thank you also for your order.
Paul
Sofabed.co.uk
Outstanding
Excellent customer service from the first contact until delivery of the sofa. This business is really what every other business should aim for. They go the extra mile to provide a good customer service and they really show that they care about the customer in every step of the process. I haven't had my sofa for long but I really love it. It is exactly what I was looking for, it looks of great quality and my guests said they slept very well on it.
July 13, 2023
Reply from sofabed.co.uk
Hi Victoria
Thank you for writing a review for us and for detailing our customer service. It is good to hear that you are happy with everything. Thanks again for your order.
Paul
Sofabed.co.uk
Reply from sofabed.co.uk
Hi Melanie
Thank you so much for you review detailing our service and your sofabed. Thanks also for your order.
Paul
Sofabed.co.uk
Superb service.
Service was first rate. The sofa bed is of a very high standard, and we’re very impressed with it. Communication from the company was great, and they managed to make and deliver our sofa for the date we needed. Delivery to the room was professional and tidy. Cannot recommend them enough if you want a great quality sofa bed.
July 1, 2023
Reply from sofabed.co.uk
Hi Paul
Thank you for your order, the recommendation and for the review. I am pleased to hear that everything worked smoothly.
thanks again
Paul
Sofabed.co.uk
Excellent from start to finish.
Excellent from start to finish.
Order placed easily, on the website.
Delivery exactly when expected.
The quality of the box bed is superb.
The delivery guys were professional.
Would recommend this company, and product, highly.
June 26, 2023
Reply from sofabed.co.uk
Thank you very much for writing a review and for the recommendation, it is apppreciated.
thanks
Paul
Sofabed.co.uk
What a fantastic company!!
We are thrilled with this company from start to finish. James in particular was a lovely guy, cheery, polite, knowledgeable & accommodating - he took the time to demonstrate the mechanisms of the sofa beds & allowed us to lie on the two types of mattresses which helped us to decide which was best for us. He didn’t try to push a sale & was happy to give us as much time as we needed. Their swatch variety is very extensive - so many beautiful colours & materials to choose from! The delivery was swift & seamless - the 2 delivery guys were friendly & professional - they even pulled the sofa-bed out so that we could check that we were happy with it before they left. And as for the sofa-bed itself it’s just what we wanted - it’s plush, neat & VERY comfortable (both to sit on & lie on). We went for the Chelsea sofa-bed & opted for all 3 of the upgrades that they offer (mattress/hotel action/bed width)…definitely worth the extra cost for the extra comfort. What a fantastic British (& local to us here in Cheshire!) company!!
Thanks guys 😃
August 4, 2023
Unprompted review
Reply from sofabed.co.uk
Hi Sam
Thank you very much for your order and for writing a detailed review for us. It is great to receive local orders and to hear that you are happy with the sofabed and our service.
I will be sure to pass on your comments to James.
thanks
Paul
Sofabed.co.uk
Reply from sofabed.co.uk
Thank you very much for taking the time to post a review and for your order.
Paul
Sofabed.co.uk
Chaise Longue Sofabed
I ordered a Chaise Longue Sofabed and I am delighted with both the quality of the Chaise and the service received.
I highly recommend Sofabed.Co.uk to anyone and everyone 😁😁
June 2, 2023
Reply from sofabed.co.uk
Hi Jim
Thank you for your order for a Chaise Longue Sofabed and for the recommendation. I am pleased that you are happy with the Chaise and the service.
thanks again
Paul
Sofabed.co.uk
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