Our initial visit to the showroom in Schoten was a very pleasant and informative experience. Karima was patient and knowledgeable and did not try to push us into something we did not want. She was v... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very helpful service in the store at Danseart Brussels. Deliver within the scheduled window with a company that kept me abreast of their progress. Great looking sofa. This is my second buy from this... See more
Company replied
I ordered the sofa via the shop in Antwerp, everything went very smooth. There was an item from my order which was not available. Until I asked the customer service , nobody informed me if i prefer pa... See more
Company replied
Ordered the Paula sofa and it is way better then expected. Very good quality and is beautiful. The sofa arrived expertly packaged. Simple and neat. The transport company had an issue with the del... See more
Company replied
Company details
About SOFACOMPANY België
Written by the company
SOFACOMPANY | Deens design voor altijd lage prijzen
Bij SOFACOMPANY ontwerpen we al onze meubels zelf en verkopen we ze rechtstreeks aan jou. Dat betekent minder tussenschakels, betere prijzen – en meubels die gemaakt zijn om het dagelijks leven aan te kunnen. Daarom geven we ook 10 jaar garantie op al onze meubels.
Meer dan 1.000 klanten hebben ons beoordeeld op Trustpilot, en we zijn trots op de mooie feedback die we gekregen hebben. We lezen en beantwoorden elke review – omdat we waarde hechten aan jouw mening en voortdurend willen verbeteren om jouw ervaring zo goed mogelijk te maken.
Of je nu online aan het rondkijken bent of een van onze winkels bezoekt, we staan voor je klaar om je te helpen bij het vinden van jouw volgende zetel – en we kijken ernaar uit om je te verwelkomen.
Bij SOFACOMPANY ontwerpen we al onze meubels zelf en verkopen we ze rechtstreeks aan jou. Dat betekent minder tussenschakels, betere prijzen – en meubels die gemaakt zijn om het dagelijks leven aan te kunnen. Daarom geven we ook 10 jaar garantie op al onze meubels.
Meer dan 1.000 klanten hebben ons beoordeeld op Trustpilot, en we zijn trots op de mooie feedback die we gekregen hebben. We lezen en beantwoorden elke review – omdat we waarde hechten aan jouw mening en voortdurend willen verbeteren om jouw ervaring zo goed mogelijk te maken.
Of je nu online aan het rondkijken bent of een van onze winkels bezoekt, we staan voor je klaar om je te helpen bij het vinden van jouw volgende zetel – en we kijken ernaar uit om je te verwelkomen.
Contact info
Mechelsesteenweg 6, BE-2000, Antwerpen, Belgium
- +32 38 08 19 88
- info-be@sofacompany.com
- sofacompany.com/nl-be
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incomplete information
I’ve well received my sofa and happy with it. I just found very strange that I have to fix the feet of the sofa myself or arrange someone to do it. Moreover, that wasn’t communicated when I ordered it in the show-room in Antwerp.
October 7, 2017
Unprompted review
Reply from SOFACOMPANY België
Dear Helena,
Thank you for your feedback. We can use this in the future to improve our services.
The reason we deliver the legs separately from the sofa is because we can transport the furniture as compactly as possible. We also chose to design the sofas in this way that the legs can easily be assembled by the customer. These two reasons make it possible for us to offer our design furniture for a very good price.
Our apologies that you were not informed well about this. We hope you still can enjoy your sofa to the fullest.
With kind regards,
Harmen - Team Sofacompany
Very good service from purchase to the …
Very good service from purchase to the actual delivery.
July 24, 2017
Unprompted review
great service!
June 6, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.