Received text following visit to check fault, promised message confirming resolution. As visit promised happened, i thought ok. I messaged chasing but no response again. Definitely not right, not trus... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Do I trust 5* reviews on trust pilot! I think not. Sofalux did not honour our order or uphold their promise of a full refund which we had just got back via our credit card. No accountability for th... See more
We looked around several other retailers but couldn't find the quality, style and price point we were satisfied with, but 10 minutes in the Crystal Peaks store and we were sold. The option to... See more
EXCELLENT SERVICE!! Very friendly staff. We ordered our Sofas in store at crystal peaks and had them delivered very swiftly. Excellent communication, staff were very polite, cooperated really well wit... See more
Company details
Written by the company
Sofa furniture
Contact info
United Kingdom
- Sales@sofafurniture.com
- sofalux.co.uk
People also looked at
Highly recommended
It was a good experience with Sofalux crystal peaks . I had my armchair and sofa bed with footstool just delivered and I am very pleased with them. The delivery was tricky due to the flat being on the second floor but the guys were very persistent and got everything in. Due to my new floor fitting being delayed for 3 months they had to hold on to my stuff for that long. I am really grateful for that and for the prompt delivery once the floor was sorted.
Very pleased with SofaLux
Very pleased with SofaLux, promised delivery before Christmas and delivered today. Problems with getting in the front door but the guys persevered and eventually after removing a fence panel we got it into the house, still difficulty in getting it into our living room so the returned later with some fitters who removed the back and got it in with no problem, definitely a very good job.
Very pleased with our purchase and…
Very pleased with our purchase and delivery. Would definitely purchase from them in future
Excellent service and good quality sofa!
Spot on from ordering to delivery.
Sofa arrived yesterday
Sofa arrived yesterday, great service from purchasing to delivery. I was contacted to confirm the delivery date and from the delivery men who gave me an estimated delivery time. Thankyou Sofalux
Absolutely amazing
My sofa arrived today and I could not be happier. It is beautiful. Absolute amazing quality. Everything about my experience with sofalux sheffield was outstanding, from the first time I walked in the store right through to the delivery of my sofa. Their instore customer service was amazing helping me with finding the perfect sofa for the layout of my living room. The quality is amazing and came even better than what I expected. The delivery people were really careful unpacking the sofa and taking the rubbish away, as well as removing my old sofa. Thanks to all the team at sofalux Sheffield Absolute excellent customer service. Extremely grateful. Highly recommend!
Stumbled across this shop after looking…
Stumbled across this shop after looking in all the others and so pleased we did.
Sofalux gave 100% service and quantity.
Came out to measure up, so much choice of fabrics , colours and designs.
Perfect,looks amazing and so comfortable.
Excellent Eperience
From start to finish we had an excellent experience. The product quality was of the highest and the staff were most helpful. The staff were informative and helped in any way they could. We are very satisfied with every aspect during our dealings with Sofalux.
Great quality, style, value and service
We looked around several other retailers but couldn't find the quality, style and price point we were satisfied with, but 10 minutes in the Crystal Peaks store and we were sold.
The option to customise sofas along with the range of materials and filling was superior to every other retailer we visited which made the decision straight forward.
They even asked us to confirm our measurements when we got home, to make sure we got a perfect fit.
Several months in and its still everything we hoped for.
What more do you need?
Expensive looking sofa for less
Was looking for a particular sofa went to sofalux after going around a few places thought i was going to have a rethink as couldnt get the colour or size i wanted.I could pick any sofa and they would have it made in any of the fabrics and different colours. My sofas arrived yesterday and im over the moon with the quality of them. They look more expensive than they were.Flexible delivery time to suit which is an added bonus
Called in just for a look and walked…
Called in just for a look and walked away with two beautiful sofas. Had a very wide range of colours and fabrics and found the perfect one. Arrived 6 weeks later and couldn’t be happier. They are good quality and super comfortable. Customer service great and would highly recommend!!!
EXCELLENT SERVICE!
EXCELLENT SERVICE!! Very friendly staff. We ordered our Sofas in store at crystal peaks and had them delivered very swiftly. Excellent communication, staff were very polite, cooperated really well with us and ensured our requirements were met within the desired budget. Will definitely be buying furniture from Sofalux again. Love the Sofas and the quality.
Had our sofa delivered recently
Had our sofa delivered recently
Very impressed with the Quality of the Sofa and the service we received
Thank you
Thanks Sofalux
Sofa, 2 chairs and 2 footstools arrived today. Great quality! These were a bespoke order and arrived early!
Excellent service
Excellent service, good quality furniture definitely a value for money, no hassle got it weeks early which was a bonus. Would definitely recommend
Andy Marsden
Amazing
Just had my new sofa delivered today love it .A big thankyou to Jay excellent service before looking anywhere else try sofalux .THANKYOU XX
Really pleased with the quality of our…
Really pleased with the quality of our new sofas, delivered when promised and the old one taken away.
Big thanks to Jay for his friendly advice.
Our new Sofa has just arrived!
Our new Sofa has just arrived, amazing quality, we are over delighted as it has been delivered in time for Christmas, thank you Soflaux.
Super fast delivery and top quality…
Super fast delivery and top quality can’t complain
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




