Received text following visit to check fault, promised message confirming resolution. As visit promised happened, i thought ok. I messaged chasing but no response again. Definitely not right, not trus... See more
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Do I trust 5* reviews on trust pilot! I think not. Sofalux did not honour our order or uphold their promise of a full refund which we had just got back via our credit card. No accountability for th... See more
We looked around several other retailers but couldn't find the quality, style and price point we were satisfied with, but 10 minutes in the Crystal Peaks store and we were sold. The option to... See more
EXCELLENT SERVICE!! Very friendly staff. We ordered our Sofas in store at crystal peaks and had them delivered very swiftly. Excellent communication, staff were very polite, cooperated really well wit... See more
Company details
Written by the company
Sofa furniture
Contact info
United Kingdom
- Sales@sofafurniture.com
- sofalux.co.uk
People also looked at
Superb
Amazing sofa, fast delivery and great customer service. I would 100% recommend Sofalux to anyone!
impeccable service
impeccable service from sofalux. i will always buy my sofas from here. Highly recommend this company
In love with my new chesterfield sofas
Can’t recommend them enough!! Had a great experience buying my new chesterfield sofa from sofalux. As promised the delivery was on time, and the customer service was fantastic!
Beautiful sofa delivered from Sofalux
Beautiful sofa delivered from Sofalux. The wife is over the moon, must say I am impressed as well. A very similar sofa was almost double the price elsewhere and we both prefer our new one from Sofalux
Got a fantastic bespoke corner suite…
Got a fantastic bespoke corner suite ready and delivered before time too...went to all the normal dfs sofology etc..couldn't get a bespoke anywhere.almost impossible I was told...sofalux measured the space in my home and made what I wanted😁..the way forward sofalux...thank you.
Very happy with sofalux the quality is…
Very happy with sofalux the quality is awesome I highly recommended this company to anyone who is looking to buy a new sofa.
Very helpful
Very pleased with our new purchase from …
Very pleased with our new purchase from Sofalux
Good quality leather sofa
Thank you Sofalux we are very pleased with our new leather sofa
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