when we arrived at the Chester store we were greeted by John the salesman he guided us through the different sofas we enquired about. Johns knowledge of the different configurations of the suites was... See more
Company replied
Greyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB
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when we arrived at the Chester store we were greeted by John the salesman he guided us through the different sofas we enquired about. Johns knowledge of the different configurations of the suites was... See more
Company replied
Phil in the chester shop was brilliant. We had called in a week or two earlier and Phil showed us a range of sofas. We couldnt decide so returned 2 weeks later. Phil remembered us, he was patient wi... See more
Company replied
We had a great experience here after being chased aggressively around another furniture shop we were greeted and advised that staff work on a none commission basis and just to ask if we needed help. O... See more
Company replied
We experienced excellent customer service when visiting the store and no pushy sales tactics either! There are a large range of sofas to choose from. The staff are all helpful and know the products... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, United Kingdom
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Reply from Sofology - Chester
I had a very good experience ‘sofa shopping’ thanks to Daniel. He was very helpful and knowledgeable and spent time making sure I knew what was going on.
A very smooth transaction.
Thankyou Daniel

Reply from Sofology - Chester
Friendly staff - Julia was very helpful and explained everything to me, I would definitely deal with her again.

Reply from Sofology - Chester
Nic was amazing, thoroughly recommend sofology and Nic. Staff are friendly and knowledgeable 🤩

Reply from Sofology - Chester
John greeted us when we entered the store and allowed us space to browse and try out different sofas without any pressure. We fell in love with one and he was so helpful talking us through all our options and getting our order placed. I can’t wait to receive our new sofa

Reply from Sofology - Chester
Great service, relaxed approach. The store was clean, tidy and inviting. We were greeted on entrance by Luan and she was happy to check in on us and answer all of our questions. When we decided to buy Luan took us through the whole process in great detail and happily answered our questions clearly. Very happy with the order process.

Reply from Sofology - Chester
Assistant was very pleasant and offered help when we needed it. We dislike being followed around the store by over eager salespersons so we found it enjoyable to walk around the store in peace.

Reply from Sofology - Chester
Staff were very helpful told them what we wanted and found the sofa we loved ordered the one pointed too

Reply from Sofology - Chester
Went to the Chester store and was greeted by John who was very helpful, very knowledgeable and friendly, talked through and explained everything and helped us come to our decision. Great experience. Looking forward to our new sofa.

Reply from Sofology - Chester
Overall a lovely experience, nice relaxed atmosphere, time to walk around the store with no hard sell.
Julia was amazing, she was so helpful very knowledgeable, informative and also very easy to talk to. The suite I have chosen is exactly what I was looking for.
Thank you Sofology

Reply from Sofology - Chester

Reply from Sofology - Chester
John the salesman introduced himself in a friendly manner for us to browse the sofas and then gave us professional advice on the sofa that we had chosen

Reply from Sofology - Chester
We had a very good experience buying our new sofa in Chester. John was brilliant, took us through every stage and made sure we were happy before buying! John definitely made a difference with our buying experience!

Reply from Sofology - Chester
Julie was very helpful and informative. Made the purchase quick and simple. This is my 4th sofa bought from the store in a short space of time to furnish my new home and that is because every member of staff has been helpful without being pushy and seem to really know the products and the delivery procedures well. I don’t think I will ever go anywhere else to be honest it’s a pleasure to shop there.

Reply from Sofology - Chester
Great person to deal with Kirsten no Pressure at all lovely person to deal with

Reply from Sofology - Chester
Excellent, dealt with Julia in Chester retail park. She was so helpful and made the whole thing an enjoyable experience cant wait for the delivery

Reply from Sofology - Chester
We were advised by John. He was helpful without being over powering, which made such a difference to the experience. We don’t feel pounced on as soon as we entered the store. John was pleasant in manner, and this made such a difference, he was amazing.

Reply from Sofology - Chester
Julia and Daniel were both extremely helpful. They understood my needs and my wishes and offered helpful advice to aid my decision The ordering process was fully explained and at no time did I feel pressured. I would highly recommend sofology

Reply from Sofology - Chester

Reply from Sofology - Chester
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