Sahil at Sofology Hedge End, Southampton understood what I was looking for as I had specific style and size requirements, and ended up taking me to my perfect sofa! Excellent professional service and... See more
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See what reviewers are saying
What we particularly liked was that Mark spent a lot of time with us making sure that we had all the information that we needed. He also encouraged us to look elsewhere to make sure we were absolutely... See more
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My wife dislikes being followed by sales people, and she didn't have the best first visit because of this (other sofa shops were worse I must say). On our return however Si was very respectful lettin... See more
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We had been searching for a quality sofa after purchasing a poor quality one from SCS. It took us about a year to find the right one for us. I chose it because the quality was far superior and I felt... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, United Kingdom
- 03448639051
4.9
Excellent
3K reviews
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Marc was very knowledgeable and…
Hedge End, Southampton Store:
Marc was very knowledgeable and helpful.
We were reassured that he was at the end of a phone if we needed any extra help or advice.
At no time did we feel pressured, Marc was happy to let us take our time and then give us as much information as we needed to complete the sale.
Thank you
February 24, 2026
Reply from Sofology - Hedge End
It sounds like Marc was a great help during your visit Lesley. Thank you for sharing your experience :-)
Great service …Sofa with a smile
Great service …. nothing we asked was too much trouble…. and the whole process was made easy and enjoyable
March 1, 2026
Reply from Sofology - Hedge End
Thank you for this great review Lorraine!
Sahil was very good with us today
Sahil was very good with us today. Lots of time taken and not pushing for a sale at all. Just the right amount of support, information and professionalism. We felt very comfortable with him. Thank you Sahil.
March 1, 2026
Reply from Sofology - Hedge End
Thank you for choosing Sofology!
Natasha was a great help …
Natasha was a great help with choosing and ordering our sofa , gave us great info on what we were getting and was able to answer all our queries about the fabric and cleaning and aftercare,
We were very happy with everything,
February 25, 2026
Reply from Sofology - Hedge End
We are pleased to hear this Russell, thank you for choosing Sofology.
Great customer service
February 28, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Excellent service and advice throughout from Marc and the sales team.
Excellent service and advice throughout from Marc and the Sofology sales team.
February 28, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
George was great and thorough.
February 28, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
On my original visit I spoke to Marie…
On my original visit I spoke to Marie who was very helpful indeed and also with follow up e mails.
February 25, 2026
Reply from Sofology - Hedge End
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Very helpful and an easy purchase
February 28, 2026
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Just wanted to say Dave is a brilliant…
Just wanted to say Dave is a brilliant asset to your team, thats why we came back to purchase our furniture. He is happy and very helpful and made us feel very comfortable 😊 we are very happy customers
February 28, 2026
Reply from Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
We had a great experience in Sofology…
We had a great experience in Sofology Hedge End. Natasha was very professional, friendly and a pleasure to deal with.
February 23, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Natasha. Have a great day 😊
The only place I would ever go for a sofa
This is the only place I would go for sofas and chairs now, No annoying pressure sales, no gimmicks, less stress than most other shops and more reliable than online. Good quality stuff too.
February 25, 2026
Reply from Sofology - Hedge End
What an amazing review, thank you so much for taking the time to write this 😊
Great personal service
Great personal service
From Si at Sofology today. He patiently went through our requirements, answered our questions and helped us make the decisions and place the order.
February 25, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Si. Have a great day 😊
The sales associate was very very…
The sales associate was very very helpful and informative. He was very patient while we took our time making a decision and was happy to anwser any questions we had.
February 24, 2026
Reply from Sofology - Hedge End
Thank you for taking the time to share your experience Mrs Kabadayi
Excellent service from Natasha when I…
Excellent service from Natasha when I brought my hard of hearing mother in to view. Great level of information without being pushy.
Thank you to George when placing order.
February 24, 2026
Reply from Sofology - Hedge End
Thank you for awarding us 5 stars Mrs Allinson
Well trained staff
Well trained staff, friendly and professional. Made me feel like a valued customer.
They made plenty of time for us. We didn't feel pressurized or rushed.
February 23, 2026
Reply from Sofology - Hedge End
Thank you for awarding us 5 stars Barbara :-)
Kevin was very helpful and…
Kevin was very helpful and knowledgeable. Wasn't pushy and left me to it but answered all of my questions when needed. Would definitely use sofology again.
February 17, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kevin. Have a great day 😊
A really good shopping experience
The staff were friendly but not pushy,Natasha was knowledgeable about the products and able to answer all questions we had, she didn’t rush us and was happy to leave us to discuss our choices without her when asked. I would recommend sofology and Natasha in particular to friends and family.
February 23, 2026
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Natasha and that you would recommend us! Have a great day 😊
Ohps did the review under the small…
Ohps did the review under the small extra order we made later. Hope you can transfer the text to the right place!
February 23, 2026
Reply from Sofology - Hedge End
Hi there, thanks for taking the time to let us know!
Helpful staff
Matt was very helpful and knowledgeable. He listened to our requirements and showed us the sofa we didn't know we wanted until we saw it. Thank you Matt.
February 21, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Matt. Have a great day 😊
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