Sahil at Sofology Hedge End, Southampton understood what I was looking for as I had specific style and size requirements, and ended up taking me to my perfect sofa! Excellent professional service and... See more
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See what reviewers are saying
What we particularly liked was that Mark spent a lot of time with us making sure that we had all the information that we needed. He also encouraged us to look elsewhere to make sure we were absolutely... See more
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My wife dislikes being followed by sales people, and she didn't have the best first visit because of this (other sofa shops were worse I must say). On our return however Si was very respectful lettin... See more
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We had been searching for a quality sofa after purchasing a poor quality one from SCS. It took us about a year to find the right one for us. I chose it because the quality was far superior and I felt... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, United Kingdom
- 03448639051
4.9
Excellent
3K reviews
Asks customers to review
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Reply from Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Our experience with sofology was…
Our experience with sofology was excellent. The xxx assistant was lovely and grand very informative of the sofa and chair we ordered.
February 22, 2026
Reply from Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic service
Fantastic service. Answered all our questions. Really helpful and friendly. Nothing was too much trouble :) Thank you Radhika
February 20, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Radhika. Have a great day 😊
Great experience
Great experience, very patient with us choosing colours and explained the whole process really well!
February 20, 2026
Reply from Sofology - Hedge End
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Great customer service in Hedge End store from Mathieu
Needed a new sofa and popped into a number of shops at Hedge End. Sofology (Hedge End) was the only store where we were actually asked if we needed help.
Mathieu not only asked what we were looking for, but had an extensive knowledge of the products and was able to show us a variety of sodas that may meet our requirement.
Once we found the right match, Mathieu talked us though the options and the process overall, emailing us confirmation of the style and sizes so we could go away to think about things.
Overall great experience. Sofa now ordered and looking forward to its arrival.
Thanks Mathieu!
February 20, 2026
Reply from Sofology - Hedge End
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service provided by Mathieu and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Found Natasha extremely helpful
Found Natasha extremely helpful, super knowledgable and very attentive.
Great visit.
February 18, 2026
Reply from Sofology - Hedge End
Hi there, thank you for your review. Another great review for Natasha, we will make sure to pass this on! Have a nice day.
Very helpful and friendly staff
Very helpful and friendly staff. Went to great lengths to ensure we were happy
February 18, 2026
Unprompted review
Reply from Sofology - Hedge End
Thank you for sharing your experience Carole :-)
Lovely friendly and very helpful young…
Lovely friendly and very helpful young lady.
February 15, 2026
Reply from Sofology - Hedge End
Thank you for sharing your experience Mrs Sloan
Reply from Sofology - Hedge End
Thank you for awarding us 5 stars Mrs Cole!
Marc was courteous and professional and…
Marc was courteous and professional and gave us time as a family to make the purchase whilst feeling no pressure
February 17, 2026
Reply from Sofology - Hedge End
Thank you for awarding us 5 stars Mr Warnes
Reply from Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Friendly and Helpful
Great atmosphere. Staff are very knowledgeable and friendly. Great service. Would highly recommend.
February 15, 2026
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Visited today 15th Feb 26.
Visited today 15th Feb 26.
We already knew what we liked, Mathiew gave us good advice and was polite and not pushy.
So we bought a new sofa, cheers Mathiew 👊
February 15, 2026
Reply from Sofology - Hedge End
Hi there, thank you for your review. Another great review for Mathiew, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent service by Marie
Excellent service by Marie, very helpful and knowledgeable and makes a nice cup of tea.
February 14, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Marie. Have a great day 😊
Brilliant
George and Natasha were brilliant and we couldn't ask for better service. We were given great advice without being pushed for a sale. Happily go back again, and definitely recommend to family and friends who might be looking in the future.
Thank you
February 14, 2026
Reply from Sofology - Hedge End
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Thank you Radhika!
This is the first time I’ve ever ordered a sofa with Sofology and I didn’t really know what I wanted! Radhika came and introduced herself and was really helpful and considerate in her advice and suggestions as to what I might need. Together, we created an order that was bespoke for me and I left feeling extremely happy and content with both my order, and the service I received. Thank you Radhika!
February 13, 2026
Reply from Sofology - Hedge End
Thank you for choosing Sofology!
Very helpful and nothing was too much…
Very helpful and nothing was too much trouble.
Great service
February 12, 2026
Reply from Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very good experience
We came in as we needed and wanted a new sofa George helped us very well he reminded me of my uncle and made us feel at home didn’t pressure us at all in buying the sofa and it was a all round brilliant experience thank you so much George for your service and help!!!
January 10, 2026
Reply from Sofology - Hedge End
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to George for you, have a great day.
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