Peter Robinson at Sofology in Ipswich was brilliant, great customer service ordered a couple of weeks after speak to him and getting out login etc Cannot wait for delivery
Company replied
Location
Switch locationJames Bennett Avenue 4, IP3 9SP Ipswich, England, GB
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See what reviewers are saying
Gabby the young lady that helped us in the Ipswich store was excellent. She was extremely polite and professional and answered every question we had with ease.
Company replied
No pushy sales persons only very helpful ones. We dealt with a very friendly young lady named Nikola in the Ipswich branch. She helped us to obtain all the information we required about sizes, differ... See more
Company replied
On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
James Bennett Avenue 4, IP3 9SP, Ipswich, England, United Kingdom
4.8
Excellent
2K reviews
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Friendly
Friendly, knowledgeable staff, who didn’t pressure me into buying anything. I’d use this shop again, and would recommend it to others.
April 8, 2026
Reply from Sofology - Ipswich
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Staff are not pushy
Staff are not pushy , great range of products.
Easy to use the online account.
March 28, 2026
Reply from Sofology - Ipswich
Hi there, thanks for taking the time to leave a 4-star review, if there's anything we can help with please let us know!
The Ipswich team are all super lovely
The Ipswich team are all super lovely. I've been in multiple times during the process of buying our first home and have had good experiences with all of the staff I've met. Nikola helped us get our sofa ordered this week and I couldn't fault her!
March 20, 2026
Reply from Sofology - Ipswich
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Reply from Sofology - Ipswich
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Store was welcoming and well spaced out…
Store was welcoming and well spaced out .
Staff were polite and helpful not at all pushy like other shops and made u feel comfortable
March 19, 2026
Reply from Sofology - Ipswich
Thanks for this fabulous review. We appreciate you sharing it with others!
Really good at meeting all our needs…
Really good at meeting all our needs and very clear with all information provided
March 10, 2026
Reply from Sofology - Ipswich
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Good service and a good product.
Good service and a good product.
Gabriella looked after us exceptionally well!
March 8, 2026
Reply from Sofology - Ipswich
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great customer service
Great customer service! A big thanks to Peter for all his advice
March 6, 2026
Reply from Sofology - Ipswich
Thank you for choosing Sofology Sarah :-)
We went in just to have a look last…
We went in just to have a look last sunday and saw Nicola and she was soo helpful, happy and not too pushy.
We came back the following week to order after measuring up and saw Nicola again.
Really pleased with all information given
February 21, 2026
Reply from Sofology - Ipswich
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Nicola. Have a great day 😊
Great service and support
February 19, 2026
Reply from Sofology - Ipswich
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Nice to visit on a Sunday at 10am!
Nice to visit on a Sunday at 10am!
Felt relaxed and enjoyed looking at sofas at my leisure.
Staff helpful and friendly.
February 15, 2026
Reply from Sofology - Ipswich
Thank you for visiting Ms Woodward-williams
Great product and very helpful and…
Great product and very helpful and informative staff, thank you Nikola!
February 16, 2026
Reply from Sofology - Ipswich
Hi there, thank you for your review. Another great review for Nikola, we will make sure to pass this on! Have a nice day.
No pushy sales persons only very…
No pushy sales persons only very helpful ones.
We dealt with a very friendly young lady named Nikola in the Ipswich branch. She helped us to obtain all the information we required about sizes, different options for materials, and answered any questions we had. Got to wait 15 weeks for our sofas, however we think quality is worth the wait.
February 14, 2026
Reply from Sofology - Ipswich
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great experience at Ipswich.
Excellent knowledge and advice from the whole team, especially Peter, who gave us the space and time to make our choice, they even lent us the material swatches so we could check the colour at home.
February 8, 2026
Reply from Sofology - Ipswich
What an amazing review, thank you so much for taking the time to write this 😊
Really friendly and professional team…
Really friendly and professional team that made you feel welcome as soon as you walked into the Ipswich store. Great choice of sofas and really easy to place an order. Agne personally looked after us and was very knowledgeable.
February 10, 2026
Reply from Sofology - Ipswich
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great service
I was very impressed with the showroom and the help I received there. Made the order via telephone and that person was really helpful and friendly
February 9, 2026
Reply from Sofology - Ipswich
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Helpful staff...not pushy but always…
Helpful staff...not pushy but always handy to help. Very friendly and relaxed.
February 8, 2026
Reply from Sofology - Ipswich
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Ipswich
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Paul was incredibly helpful
Paul was incredibly helpful, went through all of the options and made sure that we ended up with precisely what we wanted.
February 7, 2026
Reply from Sofology - Ipswich
Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
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