Sofology - Ipswich Reviews 1,575

Peter was really friendly and knowledgeable without being pushy.

Ordered our last sofas from Sofology at least 10 years ago and loved them so much we went back and ordered the same sofas again just in a different colour & fabric!
Couldn’t have been more helpful, Peter was so friendly and approachable, wasn’t pushy and went over all the details with us clearly and even showed us how to plump the cushions properly. Absolutely wouldn’t hesitate to recommend Sofology Ipswich and especially Peter!

We knew exactly what we wanted, having visited the store prior to Christmas and having used the website to review what was on offer.

Returning to the store, we found the sales consultant extremely helpful, and she breezed through the process.

I had a pleasing experience with knowledgeable Paul choosing a new armchair today.

We were made very welcome by Paul.He explained everything very well.He answered our questions and we felt that we were getting a good service.

We were looked after brilliantly by the staff and they helped us getting the sofas we wanted couldn't ask for more

Nikola was extremely helpful throughout the entire process. She was friendly, approachable, and took the time to ensure everything was clearly explained and handled efficiently. Her professionalism and positive attitude made the experience straightforward and pleasant.

Our salesman Paul was very attentive, greeted us in a friendly manner and showed us assorted reclining sofas we'd asked to see. He then left us alone to browse and sit on the sofas we liked the look of, saying to us that if we had any questions we'd find him close by, an approach we liked, he wasn't hovering over us all the time and wasn't at all pushy. He explained everything to us regarding the delivery, the time we'd wait for delivery, the care kit, what materials the sofa was made of and how good the sofashield insurance was. And all done in a very friendly manner

From walking into the store everyone was polite and helpful. We needed help on finding the right size for our needs. Paul was friendly and kind in explaining all we needed to know. We bought 2 lovely little sofas that we look forward to receiving.

Very easy purchase process, great selection and colour/ fabric options.

Nikola was extremely accommodating to us
Very patient on us deciding on our sofa
She is a great asset to your company

Very friendly and helpful, explaining all in detail

Peter was curtious, friendly and professional throughout the sales transaction. His knowledge of the product was extensive and thorough, it was a pleasure to buy from sofology.

Fantastic customer care, Peter took the time to explain everything clearly and he ensured that we bought the sofa that we both wanted and needed. We never felt rushed and was given space when we needed it to chat things over without feeling we were in the spotlight.

Great , a lovely young lady served is . Not pushy very professional.

On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite we called Matt over who explained everything to us in a professional and helpful manner. and purchased the 3 piece suite. No pressure selling which is a bonus

All staff made us very welcome loved the store well set out and would recommend

We recently ordered and new corner sofa from your Ipswich branch and found Paul to be both a knowledgeable and helpful assistant. We never felt pressured into our purchase and Paul made the whole process very simple and straightforward. Excellent customer service.

Great experience,everything we asked was explained very well,was left to look around no pressure to buy, staff very helpful, the lady we dealt with was 100%, we only went to look but ended up buying suite