Sofology - Ipswich Reviews 1,575

Gabi is an asset to Sofology. Gabi is an excellent communicator who explained all the products well and answered our questions.

Paul was very helpful. Spent time with us very knowledgable.

Staff were very helpful and made it a nice smooth transaction

We had a great experience with Nikola at Sofology. She was so patient, kind and really knew her stuff. She wasn’t pushy at all, just helpful and professional. She explained everything clearly and made the whole process easy. It was a pleasure dealing with her, and we’re really happy with our purchase. We wouldn’t hesitate to buy from her at Sofology again.

Agna was amazing! Not pushy at all and very polite, she's lovely!!!!

We had a great experience. The sales rep Nicola was very helpful and knowledgeable. Would certainly recommend to others

Good helpful not pushy sales man. Acceptable price for what I hope will be a great addition to the home. Guarantees seem fair. Wait to see if the chair on arrival is a win. So far so good, thanks I think it was to Paul?

Thank you Matt at Sofology Ipswich for your great assistance in choosing our new sofa, your patience and explanation of all our questions and information on how to look after our new sofa. Your valuable input in making our decision. You have made it a wonderful experience and as this is our 2nd sofa bought from Sofology it will definitely not be our last. Thank you to the rest of the sales staff as well you are a friendly and welcoming bunch and it was a pleasure meeting and doing business with you.

Just ordered a new sofa, everytime we visited the showroom we received excellent service, wasn't pushy at all and whoever we spoke to (especially Matt) was very knowledgeable.

Good customer service very polite well mannered and helpful

I went into 4 different sofa shops on Sunday, and Sofology was by far the best. The staff were professional but personable. I ended up buying a settee and Matt (store Manager I believe?) was really helpful and knowledgeable about the product. The insurance is the best on offer and the delivery date is only 6 weeks. I would highly recommend Sofology in Ipswich.

Sales team were so helpful and not pushy in the slightest. Came to look and ended up buying 😀

Excellent customer service, having to locate account on line proved slightly difficult, once overcome simple process. This could put customers off, especially elderly, impaired or clients with difficulties.

Great salesman, Peter, who looked after our needs with humour and intelligence. Thank you.

The staff at the Ipswich store where so knowledgeable and helpful and I feel went above and beyond to help us with our purchase

We went back a few times as we were undecided at first

I had a five-star experience with Gabby at your Ipswich store who was extremely knowledgeable, considerate and patient, which sent a long way in helping us make an informed decision on our purchase. I've dropped a star simply because I didn't find your website easy to navigate and had frustrations ordering swatches and finding dimension information on sofa beds when fully extended, which I felt should be on the actual page of each sofa bed. That aside, we're pleased with our choice and very much looking forward to receiving our item.

Nikola was so friendly and helpful! No pushy sales here, just info when we needed it and a real opinion which we valued (instead of the usual ‘everything we sell is equally the best!’) everyone around had a smile and supported their colleague too, a pleasure to deal with Ipswich Sofology, we would be happy to recommend them to anyone, can’t wait for the sofa to be delivered now!! Thanks again Nikola 😊

Very good service

Peter was very helpful with choosing materials, seating options and extras that were available.