My family visited the store a couple of times as we are looking for a family sofa to accommodate all of us. Both times the service was amazing and they even let us take home a some colour samples t... See more
Location
Switch locationJames Bennett Avenue 4, IP3 9SP Ipswich, England, GB
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See what reviewers are saying
Peter Robinson at Sofology in Ipswich was brilliant, great customer service ordered a couple of weeks after speak to him and getting out login etc Cannot wait for delivery
Company replied
No pushy sales persons only very helpful ones. We dealt with a very friendly young lady named Nikola in the Ipswich branch. She helped us to obtain all the information we required about sizes, differ... See more
Company replied
On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
James Bennett Avenue 4, IP3 9SP, Ipswich, England, United Kingdom
4.8
Excellent
2K reviews
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No pressure in the shop even after we…
No pressure in the shop even after we went to look at another shop, came straight back, customer service first class
September 29, 2025
Reply from Sofology - Ipswich
Hi there, thank you for taking the time to leave a 5-star review!😊
Nice experience
Very helpful, kind and knowledgeable staff.
Multiple styles to choose from, all good designs.
September 28, 2025
Reply from Sofology - Ipswich
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful in store. We hope you found the perfect sofa! Have a great day 😊
The staff were very helpful
The staff were very helpful, we were given coffee and biscuits, making ita more relaxed experience. Everything was explained about procedures on delivery. I would recommend sociology to anyone requiring a new sofa.
October 1, 2025
Reply from Sofology - Ipswich
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful in store. We hope you found the perfect sofa! Have a great day 😊
Gabi was friendly helpful and not pushy…
Gabi was friendly helpful and not pushy - she guided us to exactly what we wanted without us realising!
September 28, 2025
Reply from Sofology - Ipswich
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Immediate welcome with a smile from…
Immediate welcome with a smile from Nikola as we entered the store. We explained what we wanted and Nikola was right on it.
Very knowledgeable and professional. We were both really impressed.
Sofas purchased with a great Interest Free deal.
September 30, 2025
Reply from Sofology - Ipswich
Thank you for sharing your experience! We're glad to hear that Nikola made a positive impression and assisted you well. It's great to know you found our service professional and appreciated the interest-free deal on your new sofas. Your feedback is valuable, and we’re thrilled to have earned a 5-star rating from you. Enjoy your new furniture, and we look forward to welcoming you back to Sofology Ipswich!
Great customer service
September 27, 2025
Reply from Sofology - Ipswich
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent
Nicola, was very attentive and answered all our queries to help up pick the right sofa. Excellent customer service
September 21, 2025
Reply from Sofology - Ipswich
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great Service from this store
Great Service from Nikola. Friendly, knowledgeable and happy to answer any questions. Not at all pushy and a great plus is she never had a bad word against her competitors (DFS and Furniture Village). The same can not be said for them! I do hate it when sales people dis other companies products.
Nikola showed us everything we needed and explained everything. Showed us how to clean the sofa etc and would highly recommend this store and sales rep. Thank you.
September 20, 2025
Reply from Sofology - Ipswich
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Ipswich
Thank you for awarding us 5 stars :-)
Perfect and easy
The quality of the item and the whole purchase was easy and the sales woman was brilliant and helpful.thank you
September 20, 2025
Reply from Sofology - Ipswich
Thank you for this great review :-)
Good choice and great in shop service
Good furniture, found exactly what we wanted after 4 other companies did not have suitable chairs and Gabby who looked after us was excellent
September 20, 2025
Reply from Sofology - Ipswich
Thank you for sharing your positive experience at Sofology Ipswich. We're delighted you found the perfect furniture and received excellent service from Gabby. Your satisfaction is our priority, and we appreciate your kind words and 5-star rating.
Enjoy your new chairs, and we look forward to welcoming you back. If you need further assistance, please reach out.
Great company and shopping experience
Great company and shopping experience. No pressure and helpful advice. Would recommend
September 17, 2025
Reply from Sofology - Ipswich
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
It was icy and pair drops
September 15, 2025
Reply from Sofology - Ipswich
Thank you for awarding us 5 stars Mr Sudeene :-)
Very friendly and helpful Matt and…
Very friendly and helpful Matt and Gabriella where brilliant, as I have AS which causes me massive amounts of pain, and need good lumbar support and the found me the perfect sofa that helped elevate the pains that I get with my old sofa.
September 11, 2025
Reply from Sofology - Ipswich
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by both Matt and Gabriella. Have a great day 😊
Reply from Sofology - Ipswich
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Nikola was so friendly and bubbly
Nikola was so friendly and bubbly and extremely knowledgeable so it made the sale so easy and quick. Thank you for a pain free experience!
September 7, 2025
Reply from Sofology - Ipswich
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Peter is a STAR!
Peter was absolute brilliant and kind
He spent lots of time with us helping us with our decision!
Very knowledgeable and friendly, he made our experience easier
Highly recommended!
September 7, 2025
Reply from Sofology - Ipswich
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Super service and patience!
September 7, 2025
Reply from Sofology - Ipswich
Hi there, thank you for taking the time to leave a 5-star review!😊
Good variety of sofas in wide price…
Good variety of sofas in wide price range. Very helpful staff, professional and were very good in helping to find out all the details
September 6, 2025
Reply from Sofology - Ipswich
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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