Paul was extremely thorough in covering the sales experience from start to finish, and I felt that no detail was left out! He was happy to answer any question I had and Sofology had an amazing range o... See more
Company replied
Location
Switch locationJames Bennett Avenue 4, IP3 9SP Ipswich, England, GB
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See what reviewers are saying
We had a young lady helping us and she was very helpful and informative. She said she was from Lithuania, her customer care was excellent credit to her .
Company replied
No pushy sales persons only very helpful ones. We dealt with a very friendly young lady named Nikola in the Ipswich branch. She helped us to obtain all the information we required about sizes, differ... See more
Company replied
On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
James Bennett Avenue 4, IP3 9SP, Ipswich, England, United Kingdom
4.8
Excellent
2K reviews
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Great company and shopping experience
Great company and shopping experience. No pressure and helpful advice. Would recommend
September 17, 2025
Reply from Sofology - Ipswich
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
It was icy and pair drops
September 15, 2025
Reply from Sofology - Ipswich
Thank you for awarding us 5 stars Mr Sudeene :-)
Very friendly and helpful Matt and…
Very friendly and helpful Matt and Gabriella where brilliant, as I have AS which causes me massive amounts of pain, and need good lumbar support and the found me the perfect sofa that helped elevate the pains that I get with my old sofa.
September 11, 2025
Reply from Sofology - Ipswich
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by both Matt and Gabriella. Have a great day 😊
Reply from Sofology - Ipswich
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Nikola was so friendly and bubbly
Nikola was so friendly and bubbly and extremely knowledgeable so it made the sale so easy and quick. Thank you for a pain free experience!
September 7, 2025
Reply from Sofology - Ipswich
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Peter is a STAR!
Peter was absolute brilliant and kind
He spent lots of time with us helping us with our decision!
Very knowledgeable and friendly, he made our experience easier
Highly recommended!
September 7, 2025
Reply from Sofology - Ipswich
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Super service and patience!
September 7, 2025
Reply from Sofology - Ipswich
Hi there, thank you for taking the time to leave a 5-star review!😊
Good variety of sofas in wide price…
Good variety of sofas in wide price range. Very helpful staff, professional and were very good in helping to find out all the details
September 6, 2025
Reply from Sofology - Ipswich
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Paul in Ipswich was really great
Paul in Ipswich was really great, took the time to talk me through all of the options and offered great advice. No hard sell - felt informed and able to make a comfortable and educated decision.
September 4, 2025
Reply from Sofology - Ipswich
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Paul was excellent
Paul was excellent, he went through everything we needed to know and was not pushy. Had good product knowledge
September 3, 2025
Reply from Sofology - Ipswich
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Helpful knowledgeable staff
Helpful knowledgeable staff. We weren't rushed and the chap who served us came up with constructive ideas which helped make our choice much easier
August 2, 2025
Reply from Sofology - Ipswich
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
I would recommend Sofology to all my friends and family :)
A super friendly and easy experience! Peter talked me through all my options and assisted me with my purchase. A real 9/10 bloke!
If you're looking for a store with a variety of options and a relaxed atmosphere to shop, this is absolutely the place to come!
I would recommend Sofology to all my friends and family :)
September 1, 2025
Reply from Sofology - Ipswich
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Helpful staff
Helpful staff, no pushy sales, great choices. All in all a fantastic experience.
Would definately go there again.
August 29, 2025
Reply from Sofology - Ipswich
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Good experience
We dealt with Matt in the Ipswich store. We couldn’t decide what we wanted and weren’t the easiest of customers. He worked with us to solve out issues and get a compromise. Thank you
August 31, 2025
Reply from Sofology - Ipswich
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Fantastic service and advise
Our advisor Gabby (sorry if I’ve got Her name wrong) Was really professional and helped us so much . We are really happy with our descision which was made easy by our advisor .
August 31, 2025
Reply from Sofology - Ipswich
Hi there, thank you for taking the time to leave a 5-star review!😊
Fantastic salesman very informative
Fantastic salesman very informative , pleasant experience
August 31, 2025
Reply from Sofology - Ipswich
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Excellent sales team.
August 27, 2025
Reply from Sofology - Ipswich
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Reply from Sofology - Ipswich
Thank you so much for taking the time to share your wonderful feedback!
Very friendly and helpful staff ...
Very friendly and helpful staff .... Paul was ace.
August 25, 2025
Reply from Sofology - Ipswich
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great experience
Great experience in store with very helpful staff. Was nice to feel supported when it was needed & left alone when looking around
August 24, 2025
Reply from Sofology - Ipswich
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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