Sofology - Ipswich Reviews 1,565

Polite, courteous and friendly service. Only reason not 5 stars is because I would have liked to have seen a discount considering the cost of the sofa (although I did come away with some very nice artificial plants as a sweetener!)
Note to the Sofology designers-PLEASE add more colour to your sofas- beige beige beige! Sofa I bought was very comfy but wish it had more colours

Nikola was very good giving advice and making things clear.

We bought a sale item and the staff were so friendly and efficient.

Paul made the purchase very easy and explained each step thoroughly.

Lovely Service by both of your Sales Representatives ! Nothing was too much trouble and lots of options was offered to us ! Everything explained thoroughly and what was so nice was there when you needed them but left you to make your own choices !

Great choice of sofas. Great service from Matt who took care of us and explained everything to us clearly

Very helpful friendly staff and product at a good price and good quality

The lady who helped me was amazing her name was gabi so helpful so honest with things I asked her and actually showed interest in what I was talking about, a lovely experience which can sometimes be unusual in stores
Thanks again gabi and Sofology 😀

Good service. No pressure to buy

Second great experience from staff at Sofology Attentive but not in your face, knowledgeable and friendly. Our first great experience in the north-west of England was perfectly replicated in the East of England. Always a good choice in their showrooms. Sophie in the Ipswich office was a star and reassured us that staying past closing time on the Sunday was not a problem for her, thus ensuring we didn’t feel rushed into any decisions.

The choice of sofa's was very good. Also good quality and we could have any combination we required in so many colours too.
The salesman Matt, was very helpful and not pushy and helped us with any questions we had.

Went in to Sofology in Ipswich today and brought a new sofa and we was served by Paul who was vary help full and talked us through it. So I would recommend and go and see Paul.

Service in store - was fantastic and they catered to our every need, even when our two year old was being a nightmare !!! Can’t recommend them enough !

We had a nice experience buying our furniture there, Matt & Paul are very professional and helpful.

Paul Richards made the experience very enjoyable and stress free. He is friendly, knowledgeable and approachable.

The store is well laid out and the other members of staff we came across were also lovely

It took us a while to find something we liked, and boy did we go everywhere! Thing is Sofology had several sofas that we liked so we'd found our vendor. Agna was very patient with us over a course of several months, measuring, thinning down the options until we'd decided which sofa fit all our needs. Then Agna waited a little longer as we pained over colour (I say we, but I'd have purchased this one months ago, sorry Agna - so glad it was you that sealed the deal) can't wait to enjoy our new sofa!

The sales assistant was lovely, explained everything and was very knowledgeable, not pushy, excellent service 5*****

Paul, the salesman, was so helpful. No hard sell just friendly professional advice.

Staff very helpful and pleasant an asset to the store.

The knowledge and helpfulness of the staff and efficiency in completeting our order. Not at all pushy about the extras to buy. Easy location to find.