My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... See more
Company replied
Junction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
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My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... See more
Company replied
Didn't really want to go into sociology as not heard good comments. But it was a very good experience. Saj helped my mum whose was in a wheelchair showed her what she had asked for. Helped her into... See more
Company replied
Great experience with Sofology so far. Staff was really friendly, helpful and knowledgeable without being pushy, and the ordering process was smooth and easy. Looking forward to receiving the sofa.
Company replied
Staff helpfull and very wellcomeing joe went over the top to be help full ever comforting as just lost dauther and still asked about her
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, United Kingdom
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Reply from Sofology - Leeds
The gentleman called Mirvin served me told me everything about the chair I was purchasing I found him polite and very helpful young man

Reply from Sofology - Leeds
I went into make alterations to my order. I was fully supported by the gentleman who discussed with us 😉

Reply from Sofology - Leeds
Great service from Joe at Sofology at Birstall. No pushy sales pitch just good honest advice from someone who clearly knew what he was talking about. He understood exactly what we were looking for and pointed us in the right direction which resulted in us buying our new furniture.
Thank you Joe! Highly recommended.

Reply from Sofology - Leeds

Reply from Sofology - Leeds
Great customer relations, no in your face pushy sales people.
Really helpful,and knowledgeable about all the products had the patience of a saint.
Would highly recommend Sofology to friends and family great experience , Phil was great to talk too and sealed the sale.

Reply from Sofology - Leeds
Ade and his colleague were so helpful, very approachable and friendly and not at all pushy. They spent a lot of time trying to get our purchase right for us.

Reply from Sofology - Leeds

Reply from Sofology - Leeds
The experience was very positive. Scott spoke us through everything we needed to know about the sofa and answered any questions we had, He was Extremely polite and friendly

Reply from Sofology - Leeds
Brilliant - Mervin was great, made me feel comfortable and happy.
Mervin was so good he convinced me to buy two sofas.
Cannot stop singing Mervins praises. He was well informed, professional, understanding and has a smile that lights up the room. I am definitely buying my next sofa from Mervin. Thank you Mervin!!!!!
Mervin passed me onto a friendly gentlemen called Ade who completed the sale and explained warranty.

Reply from Sofology - Leeds
The staff were very helpful very pleased with everything

Reply from Sofology - Leeds
Beautiful furniture, ample parking, staff member Scott very helpful and polite, plenty choices and staff are happy for you to browse with no pressure sales tactics , keep up the good work just hope my order arrives as arranged

Reply from Sofology - Leeds
Martin was great and patient as he showed us lots of different sofas before my son and I chose one .He explained everything to me and all the different options we could have. He made me feel at ease and answered all my questions and my boys got on with him especially as he supported Man Utd 😂

Reply from Sofology - Leeds
Mervin was extremely helpful and friendly when we came in to buy a new sofa. Very happy with our purchase.

Reply from Sofology - Leeds
We met a lovely young woman who was very nice and welcoming, she went through everything we asked and answered all our questions. She was so helpful and polite that we went ahead with a sale .

Reply from Sofology - Leeds
Great experience in Sofology. I had a lot of questions about the type of filling, different fabric and longevity of sofas, all of which were answered well by Brandon.
Very knowledgeable, friendly and professional service with no pressure to buy. Showroom also immaculate.

Reply from Sofology - Leeds
Service outstanding. Not pushy at all, friendly and helpful. Really took time to explain everything . Would definitely recommend the experience hope the sofas live up to expectation

Reply from Sofology - Leeds
Lots of sofas to choose from.
Scott gave us all the information we needed on different sofas and really friendly without being pushy.
Would highly recommend.

Reply from Sofology - Leeds
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