The staff were very friendly and knowledgeable in helping us choose our suite. We dealt with Caroline and Nick on our visits to the showroom. We never felt that we were rushed at any time.
Location
Switch locationUnit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
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See what reviewers are saying
A most enjoyable purchase experience. Plenty of space to wander around looking at the side selection of sofas, without the pressure of a salesperson hanging onto us but yet being available when we had... See more
Company replied
First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we... See more
Company replied
Welcomed by Emma who was also happy to let me browse alone then was available and knowledgeable when making my choices. Emma was very friendly and helpful. She gave a lot of information and althoug... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, United Kingdom
4.9
Excellent
2K reviews
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Five stars.
First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we wanted. The process made easy while relaxing on the style chosen. Made to feel very welcome. Highly recommended branch of Sofology.
February 28, 2026
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Reply from Sofology - Maidstone
Thank you for awarding us 5 stars Veon
Reply from Sofology - Maidstone
Thank you for awarding us 5 stars Mandy.
We had a great experience at Sofology
We had a great experience at Sofology. They have a huge range of sofas in store. The staff were friendly and helpful, especially Inuta. She had only been in the job a few days, but she made the whole experience of choosing the perfect sofa and making the purchase wonderful. Thank you Inuta.
February 22, 2026
Reply from Sofology - Maidstone
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Inuta for you, have a great day.
We had a very nice and helpful sales…
We had a very nice and helpful sales person by the name ,,Inuta ,
February 23, 2026
Reply from Sofology - Maidstone
Hi there, thank you for your review. Another great review for Inuta, we will make sure to pass this on! Have a nice day.
Great Service
Nick at the Maidstone store was so helpful, knowledgeable and practical with his advice. He really made the choosing and buying process smooth and so much more methodical.
February 23, 2026
Reply from Sofology - Maidstone
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Maidstone
What an amazing review, thank you so much for taking the time to write this 😊
Reply from Sofology - Maidstone
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Reply from Sofology - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Fantastic customer service in the…
Fantastic customer service in the Aylesford Kent store, Nick the manager and the other staff were brilliant.
I hope now that the Delivery Service is equally as good!
Can’t wait for our new sofa to arrive now.
February 21, 2026
Reply from Sofology - Maidstone
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Very helpful
February 21, 2026
Reply from Sofology - Maidstone
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Knowledgeable salesman…
Lovely salesman Afeez in the Maidstone store. Nice personality? Very knowledgeable about the purchase we wanted to make.
February 21, 2026
Reply from Sofology - Maidstone
Hi there, thank you for your review. Another great review for Afeez, we will make sure to pass this on! Have a nice day.
Caroline was very helpful
Very helpful service from Caroline informative without being bothered every 5 minutes
February 18, 2026
Reply from Sofology - Maidstone
Thank you for awarding us 5 stars :-)
Super friendly buying experience
Went to DFS and Sofology today to look for a new sofa. It was going to be an investment as we have just moved into a new home and wanted a nice piece that lasts.
We had several requirements and the challenge was to find something comfortable for both my 6’2 partner and myself (5’4). Usually if it is comfortable for one, it’s not for the other.
We were greeted by Colin at the Maidstone store and he was very helpful and friendly and not pushy. Just very informative. He listened to our requirements and humoured us as we tried a fair few different models, steering us gently towards the sofas that had everything we were looking for.
With his help we found exactly what we were after. He explained in detail all the product features, additional optional products and finance options for us. Paperwork was easy and quick and the online registration for the account very simple to do.
Very please - in fact my in laws are going back next week to also look at a sofa.
If you’re in the Maidstone store, ask for Colin, he’ll look after you.
February 14, 2026
Unprompted review
Reply from Sofology - Maidstone
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Colin. Thank you for taking the time to leave a review 😊
Staff helpful and not pushey
February 14, 2026
Reply from Sofology - Maidstone
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Maidstone Sofology
The two ladies I dealt with Caroline and Emma were really helpful and friendly can’t wait to get our new sofa!
February 11, 2026
Reply from Sofology - Maidstone
We look forward to delivering Katie!
Jamie gave us a great experience when…
Jamie gave us a great experience when we visited our local store very knowledgeable and was helpful choosing the right sofa for our needs no pushing a sale and just gave us the time we needed to choose
February 13, 2026
Reply from Sofology - Maidstone
Thank you for awarding us 5 stars :-)
Emma was amazing!
Emma was amazing!! So knowledgeable and friendly and checked in on us several times before we needed help. Answered all our questions and gave great advice without being pushy! A true asset
February 7, 2026
Reply from Sofology - Maidstone
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Emma served us today
Emma served us today. Very helpful and very friendly lady. Would deal with her again
February 10, 2026
Reply from Sofology - Maidstone
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
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