The staff were very friendly and knowledgeable in helping us choose our suite. We dealt with Caroline and Nick on our visits to the showroom. We never felt that we were rushed at any time.
Location
Switch locationUnit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
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See what reviewers are saying
A most enjoyable purchase experience. Plenty of space to wander around looking at the side selection of sofas, without the pressure of a salesperson hanging onto us but yet being available when we had... See more
Company replied
First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we... See more
Company replied
Welcomed by Emma who was also happy to let me browse alone then was available and knowledgeable when making my choices. Emma was very friendly and helpful. She gave a lot of information and althoug... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, United Kingdom
4.9
Excellent
2K reviews
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Caroline was great
Caroline was great. Took the time to explain everything clearly and helped us make the right decision.
February 8, 2026
Reply from Sofology - Maidstone
Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Maidstone
Thank you for awarding us 5 stars!
Outstanding service from Caroline…
Outstanding service from Caroline today!
Caroline was so knowledgeable, personal professional and friendly. She definitely made our sofa shopping experience easy for us.
February 8, 2026
Reply from Sofology - Maidstone
Thank you for choosing Sofology!
Ordering was nice and easy
Ordering was nice and easy with the help of Nick in the Maidstone store, who explained everything clearly. He also pointed us in the direction of a lovely sofa we had simply walked past but had everything and more we wanted.
January 31, 2026
Reply from Sofology - Maidstone
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
Excellent service
February 2, 2026
Reply from Sofology - Maidstone
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great atmosphere and customer service
Great atmosphere and customer service. Thank you Afeez
February 2, 2026
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Thanks to Colin who made us buying the…
Thanks to Colin who made us buying the sofa simply and quick, very helpful professional and knowledgeable
February 1, 2026
Reply from Sofology - Maidstone
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
Warm friendly staff very helpful easy…
Warm friendly staff very helpful easy to talk to.
January 31, 2026
Reply from Sofology - Maidstone
Thank you Mr Bonds!
The lady that helped us was very…
The lady that helped us was very knowledgeable very helpful indeed.
January 31, 2026
Reply from Sofology - Maidstone
Thank you for sharing your experience Ms Paige!
Our salesman afeez was brilliant.
Our salesman afeez was brilliant.
He listened to all we had to say and showed us all around the store at different sofa's all within our budget and the options that we had given him.
He was very friendly and professional and didn't try to push anything on us.
I wish more salespeople were like him
An absolute credit to the company.
January 30, 2026
Reply from Sofology - Maidstone
Thank you for taking the time to share your experience :-)
Professional and friendly service
Professional and friendly service, with clear advice and guidance given.
January 29, 2026
Reply from Sofology - Maidstone
Thank you for choosing Sofology!
Reply from Sofology - Maidstone
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Friendly & helpful
January 24, 2026
Reply from Sofology - Maidstone
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very helpful staff
January 27, 2026
Reply from Sofology - Maidstone
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great support and service
Superb and well explained service along with being very helpful.
January 27, 2026
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Me and my daughter had a great…
Me and my daughter had a great experience in store, Pinna the sales assistant in the Maidstone/Aylesford store was absolutely fantastic very helpful and knowledgeable and not pushy at all, my daughter will be back I'm sure to make another purchase soon.
Great service well done sofology
January 25, 2026
Reply from Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Hassle Free…
The manager Nick was very helpful when choosing our sofa .Explained all aspects of the sofas we were interested in.After making our final choice he introduced us to Jamie to complete the paperwork required .Jamie explained everything including product care guarantee and finance. Overall a pleasant no hassle experience
January 23, 2026
Reply from Sofology - Maidstone
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
An excellent experience at Maidstone…
An excellent experience at Maidstone Sofology. Pina is excellent. She made us feel relaxed and the whole process was smooth, simple and you do not feel pressurised to buy. A 5 star experience
January 16, 2026
Reply from Sofology - Maidstone
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
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