Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... See more
Company replied
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... See more
Company replied
We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren'... See more
Company replied
Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy... See more
Company replied
We were looked after by Russ who welcomed us and even got us tea and biscuits 😀 He introduced himself, gave us direction and left us to roam checking in from time to time. Once we had decided what we... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Russ was very helpful and knowledgeable. Made buying a new sofa easy

Reply from Sofology - Preston
Mo was extremely helpful and knowledgeable about the products. He gave us great advice and made us feel comfortable throughout the process. Excellent service!

Reply from Sofology - Preston
Had a telephone conversation with Mo at Preston store who was really helpful and talked me through my order on the phone.Nothing was too much trouble and made ordering stress free.

Reply from Sofology - Preston
The staff at Sofology were very friendly, non of the usual sales persons behavior, no pressure to buy something which allowed us to browse the shop in peace. Luckily we chose a sofa they already had in stock which meant we could get it in time for Christmas.

Reply from Sofology - Preston

Reply from Sofology - Preston
Initial phone call to Ross was helpful and informative. This made us visit the store.

Reply from Sofology - Preston
Agent greeted us on arrival and was very informative throughout the whole process

Reply from Sofology - Preston
Very helpful staff. They knew the product and helped us with our choice.

Reply from Sofology - Preston
Jay at the preston store was fantastic. Made everything so easy, clear and unstandable. Really happy with the experience and level of customer service.

Reply from Sofology - Preston
Customer service was lovely , so helpful , & friendly.. would buy here again .

Reply from Sofology - Preston
The shop was welcoming and well set out. Mo and Amanda were very helpful at the Preston Deepdale store

Reply from Sofology - Preston
Russ was fantastic, he made sure the sofa was exactly as we wanted it.. we felt under no pressure at all and was given the time we needed to make decisions.

Reply from Sofology - Preston
Jay and Luke were very helpful and patient on both our visits and are a credit to Sofology.

Reply from Sofology - Preston
The lady who served us was very helpful and friendly. She was very accommodating for our 2 year old who was being a little bit cranky, bringing him some biscuits.

Reply from Sofology - Preston
Doreen was wonderful with us. The whole experience was amazing.

Reply from Sofology - Preston
Luke was very helpful and friendly. Showed us all of the chairs that would work for our requirements very knowledgeable . Great experience thank you

Reply from Sofology - Preston
Doreen was an anazing sales person. She made buying a sofa very easy

Reply from Sofology - Preston
I recently purchased a sofa and chair and was very happy with way I wasn’t hounded or pushed into buying it. I felt very comfortable with the sales lady Jay and didn’t feel at any point that I had to purchase anything. We were given coffee which was very nice. All in all would recommend Sofology and Jay from the Preston branch.

Reply from Sofology - Preston
Staff were very helpful when we had questions, but were also happy to give us space to browse. Not pushy at all.

Reply from Sofology - Preston

Reply from Sofology - Preston
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.