Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... See more
Company replied
Location
Switch locationTeeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
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See what reviewers are saying
We were attended to by Tony, he was very helpful. He took his time to explain designs and sizing and made me feel confident to buy the Regency sofas after he explained the aftercare service that w... See more
Company replied
The power recliner chair I wanted to see was in stock and happened to be in the colour I liked. I was able to try it out, ask questions, and consider alternatives, but didn’t feel pressured to make a... See more
Company replied
Gary was the salesperson at Sofology Teeside Park who supported us in our purchase of our new settee set. He really made the process relaxed and informative. We appreciated that he did not pressure s... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, United Kingdom
4.8
Excellent
2K reviews
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Wasn't rushed or pounced on in the…
Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the monroe doesn't come in any matching fabric though but when looked online found could av both in the lifestyle nubuck stone colour so was over the moon. All staff professional yet friendly would definitely recommend to friends and family. Ordering was easy and coukd say when we couldn't av delivered due to decorating, this wasnt a issue at all. Paid a deposit in store and said woukd receive a email when ready to deliver and sort remaining balance. 5* service thank you
March 8, 2026
Reply from Sofology - Stockton-on-Tees
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Excellent sales experience by the…
Excellent sales experience by the staff. Knowledgeable about the product and suitability of what we were looking for.
June 7, 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great sevice
June 4, 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Emma's customer was second to none and…
Emma's customer was second to none and advise was brilliant we bought a couch and chair in minutes
Can't wait for delivery
May 29, 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thank you for your review. Another great review for Emma's, we will make sure to pass this on! Have a nice day.
The shop was very well laid out
The shop was very well laid.
The staff were very helpful and Ray who assisted us was very pleasant.
May 29, 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Tony was a great salesman
Tony was a great salesman and helped us with everything about our new sofa. He wasn't pushy at all and was on hand to answer any questions we had. He was very approachable and friendly.
Cheers Tony
May 23, 2026
Reply from Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Sales guy was very helpful and answered…
Sales guy was very helpful and answered all our questions
May 24, 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Reply from Sofology - Stockton-on-Tees
Thank you for awarding us 5 stars Deborah.
We were attended to by Tony
We were attended to by Tony, he was very helpful.
He took his time to explain designs and sizing and made me feel confident to buy the Regency sofas after he explained the aftercare service that we purchased also.
May 17, 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tony. Have a great day 😊
Reply from Sofology - Stockton-on-Tees
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent customer service
Excellent customer service from all the sales staff over our 4 visits before buying. Never pushy or in your face. A very chilled out experience
May 13, 2026
Reply from Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service
Great customer service, didn’t hound you , allowed you to browse around at your own pace. Staff were friendly and polite
April 26, 2026
Reply from Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Very professional and helpful staff
Very professional and knowledgeable staff who were very helpful and understanding of our needs.
April 28, 2026
Reply from Sofology - Stockton-on-Tees
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Nice sales staff supportive but not…
Nice sales staff supportive but not persuasive then completed all on line didn’t need to go back to the shop
April 23, 2026
Reply from Sofology - Stockton-on-Tees
Thank you for awarding us 5 stars Mrs Swanson!
Reply from Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Reply from Sofology - Stockton-on-Tees
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Bought a seat
Bought a seat
The guys at Stockton Teesside Park store were amazing!!!
Helpful and friendly!
Mervin 5 star
April 5, 2026
Reply from Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent service I would definitely…
Excellent service I would definitely recommend going here
April 13, 2026
Reply from Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Lovely store and staff
Made quite a few visits to the store as we could not make up our minds which sofa or which colour. Nothing was ever a problem, we were left to browse when need be but polite, helpful staff there to help. Choice on offer is amazing at affordable price too.
April 13, 2026
Reply from Sofology - Stockton-on-Tees
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
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