Soghaat Gifts & Fragrances Reviews 

1,328
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 474 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of high-quality fragrances and the excellent value for money. Many highlight the smooth and easy ordering process, along with the professional and impeccable service received. People frequently commend the fast and reliable delivery, noting that products arrive promptly and are always well-packaged, often in perfect condition. However, some customers also noted issues with their orders, such as significant delays or not receiving their items at all. A few other people also felt that products sometimes arrived damaged, with bottles leaking or broken upon delivery.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the gorgeous and amazing... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently finding products to be very good, as... See more

Order

Customers consistently note positive experiences with order, praising the ease of the ordering process and... See more

Service

People report positive experiences with service, often describing it as excellent, reliable, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m satisfied with the overall experience, although I found the shipping costs much too high. I suppose that’s due to Brexit. Poor Brits. The selection and the product prices are excellent. My only s... See more

Company replied

Rated 5 out of 5 stars

This perfume is gorgeous, I love Parfums de Marley Valaya but it is extremely expensive at around £270 & this is almost an exact match at a bargain price I also got this when it was on offer which w... See more

Company replied

Rated 5 out of 5 stars

There is a huge choice with this company, especially for an introduction to middle eastern fragrances. I will be honest, most I am totally unfamiliar with. But as I learn more about what each perfume... See more

Company replied

Rated 5 out of 5 stars

I have no hesitation in recommending Soghaat for your next purchase. Everything up to par! Ordering here was easy and problem free, and I had my mine shipped to Denmark. I have purchased Rayhaan Lion,... See more

Company replied


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier

About Soghaat Gifts & Fragrances

Written by the company

Soghaat Gifts & Fragrances is a premier luxury retailer based in the UK, specialising in exclusive Arabian perfumes and fragrances. We pride ourselves on offering a curated selection of the finest scents, inspired by timeless traditions and crafted with the utmost attention to quality. At Soghaat, we believe that fragrance is more than just a scent—it's an expression of identity.

While we strive for excellence, it’s worth noting that only a small fraction of satisfied customers—typically less than 1%—take the time to share their positive experiences. Meanwhile, dissatisfied customers are often more likely to leave reviews. If you’ve enjoyed your experience with us, we kindly encourage you to share your feedback and help others discover the elegance and authenticity of Arabian luxury. Your support not only helps us grow but also inspires confidence in others looking for their next signature scent.

Whether you're looking for a signature fragrance or the perfect gift, we invite you to explore our collection and experience the elegance and authenticity of Arabian luxury.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

All reviews

(1,328)

503 reviews in the last 12 months

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Rated 5 out of 5 stars

My first purchase from this company

My first purchase from this company. Very professional and all products have a great standard of quality. Delivery 🚚 very prompt.👍👍

January 21, 2026
Soghaat Gifts & Fragrances logo

Reply from Soghaat Gifts & Fragrances

Hi Geta,

Thank you so much for your wonderful feedback and for choosing us for your first purchase. We’re delighted to hear that you found our service professional, the products high quality, and the delivery prompt.

It’s great to know your experience met expectations from start to finish, that’s exactly what we aim for every time.

We truly appreciate you taking the time to share your thoughts, and we hope to serve you again soon.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Fast

Fast, secure and awesome!

January 28, 2026
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Reply from Soghaat Gifts & Fragrances

Hi M.A,

Thank you for your fantastic feedback!

We’re really pleased to hear that your order arrived fast, secure, and that you had an awesome experience with us. That’s exactly what we aim for every time.

We truly appreciate you taking the time to share your review and hope to serve you again soon.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Impressed

I have been using Soghaat site to purchase my perfumes for over a year now and they never disappointed me. Quick delivery and the best perfumes. I will definitely continue to purchase my perfumes from here.

January 20, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Adela,

Thank you so much for your continued support over the past year, it truly means a lot to us. We’re delighted to hear that you’ve consistently had a positive experience with our quick delivery and perfumes.

Your loyalty and kind words really motivate our team to keep delivering the best possible service. We look forward to serving you again for many more purchases to come.

Kind regards,
Customer Support Team.

Rated 5 out of 5 stars

Great stuff

Great stuff, will buy again, though I think you do have a better competition out ( just found out 2 days ago ) you should reconsider some of your prices to make it cheaper habibis and habibtis ❤️

February 2, 2026
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Reply from Soghaat Gifts & Fragrances

Hi S Islam,

Thank you for your honest feedback and for your support. we really appreciate it. We’re glad to hear you’re happy with your purchase and that you’d buy from us again.

We understand that pricing is important, and we always work hard to keep our prices as competitive as possible while ensuring all products are authentic, properly stored, and dispatched quickly by our team. From time to time, other retailers may run short-term promotions, but we regularly review our pricing to make sure we continue offering great value.

If there’s ever a specific item you’re interested in, feel free to email us with the details and we’ll be happy to take a look.

Thanks again for taking the time to share your thoughts.

Kind regards,
Customer Support Team.

Rated 5 out of 5 stars

Everything went smoothly and package…

Everything went smoothly and package arrived quickly and safely

January 19, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Calum Gruss,

Thank you for your review.

We’re really pleased to hear that everything went smoothly and that your package arrived quickly and safely. We appreciate you taking the time to share your experience and hope to serve you again soon.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Quick

Quick, efficient delivery and prompt service. Delivered to the right outbuilding - informed me of the delivery - delivered very timely.

January 30, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Kerry,

Thank you for your lovely feedback.

We’re really pleased to hear that your delivery was quick and efficient, and that everything was delivered to the correct outbuilding with clear delivery updates. Providing a smooth and reliable service is exactly what we aim for.

We truly appreciate you taking the time to share your experience and hope to serve you again soon.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Fast and quick

September 3, 2025
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Reply from Soghaat Gifts & Fragrances

Hi Hari,

Thank you for your kind feedback.
We’re glad to hear you found our service fast and quick.

Your support is really appreciated, and we hope to serve you again soon.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Good service and excellent respond but…

Good service and excellent respond but Royal mail delivery serve is very bad so far royal mail hasn't delivered my order

January 28, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Mr Zerihun,

Thank you for your feedback. We’re pleased to hear you were happy with our service and responses.

We’re sorry to hear about the delay with Royal Mail. As discussed in our email correspondence, your order was dispatched promptly, and delivery is handled by the courier. Unfortunately, delays can occasionally occur that are outside of our control.

Thank you for your patience and understanding.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Fast

Fast, easy, and good prices.

January 28, 2026
Soghaat Gifts & Fragrances logo

Reply from Soghaat Gifts & Fragrances

Hi Mohammed,

Thank you for taking the time to share your feedback.

We’re really pleased to hear that you found your experience fast, easy, and good value. Our team works hard to keep the ordering process simple while offering competitive prices, so it’s great to know that came across clearly.

We truly appreciate your support and hope to see you again soon. If you ever need any assistance or have a question about an order, please feel free to contact us by email with your order details and we’ll be happy to help.

Kind regards,
Customer Service Team

Rated 5 out of 5 stars

wet good thanks

wet good thanks

January 26, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Assen,

Thank you very much for taking the time to share your feedback. We’re really pleased to hear that everything was good and that you were happy with your experience.

Customer satisfaction is very important to us, so it’s always great to know when our products and service meet expectations. We truly appreciate your support and hope you continue to enjoy your purchase.

We look forward to serving you again in the future.

Kind regards,
Client Services Team

Rated 1 out of 5 stars

Its fragrance not good.

January 26, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Satnam,

Thank you for your feedback.

Please note that we do not produce or manufacture these perfumes. Fragrance creation and formulation are entirely determined by the brand, and scent preferences can vary significantly from person to person.

For perfume-specific reviews, we recommend using platforms such as Fragrantica or the manufacturer’s official review pages, where feedback is focused on the fragrance itself. This platform is intended for reviewing our service, delivery, and overall customer experience.

We can guarantee that all products we sell are 100% authentic and sourced from approved suppliers. If you have any questions regarding your order or our service, please feel free to contact us by email with your order details.

Kind regards,
Customer Services Team

Rated 5 out of 5 stars

What a company

Super fast delivery , great fragrance and even gave me a free sample, will recommend and be back 100 times over

January 26, 2026
Soghaat Gifts & Fragrances logo

Reply from Soghaat Gifts & Fragrances

Hi,

Thank you so much for your kind words and for taking the time to share your experience. We’re really pleased to hear you were happy with the fast delivery, the fragrance, and the free sample.

Your recommendation truly means a lot to us, and we look forward to welcoming you back again very soon.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Brilliant service & 100% original quality

Brilliant & 100% original quality, excellent performance of products & great deals provided through outstanding service and delivery. I hope that you will be owning the competition in this market in a few years, as franchise and designer brands are simply misrepresenting and inflating the real worth of their products.

January 31, 2026
Unprompted review
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Reply from Soghaat Gifts & Fragrances

Hi Dr Christou,

Thank you very much for your detailed and thoughtful feedback. We’re delighted to hear that you’re happy with the quality of the products, the service, and the delivery.

We truly appreciate your support and kind words about our approach and values in the market. Feedback like this motivates us to keep improving and delivering the best possible experience.

We look forward to serving you again in the future.

Kind regards,
Customer Support Team

Rated 3 out of 5 stars

the price to high !

the price to high !

January 5, 2026
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Reply from Soghaat Gifts & Fragrances

Hi Mohamed,

Thank you for taking the time to share your feedback.

We understand that pricing is an important factor when shopping online. Our prices reflect the cost of sourcing 100% authentic perfumes, storing them in a safe and compliant environment, and employing a dedicated team to ensure every order is carefully packed and dispatched on time.

Unlike many sellers, we do not operate from a garage or basement, nor do we cut corners. After operational costs and taxes, our margins are very small, and at times we even operate at a loss. Our priority has always been to offer the best possible quality and service at a fair price.

We appreciate your feedback and thank you for considering us.

Kind regards,
Customer Services Team

Rated 5 out of 5 stars

Customer service 10/10. Products 10/10. Delivery time 10/10

Very satisfied with my Products ,delivery is also 10/10.

January 23, 2026
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Reply from Soghaat Gifts & Fragrances

Hello Ivan,

Thank you very much for your wonderful feedback. We’re delighted to hear that you were fully satisfied with our customer service, products, and delivery time.

We truly appreciate you taking the time to share your experience. If you ever need assistance in the future, please feel free to contact us by email with your order reference number.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Unquestionably reliable

Unquestionably reliable, i am happy to say. My fragrance came swiftly, packed well and i will order from them again.

January 19, 2026
Soghaat Gifts & Fragrances logo

Reply from Soghaat Gifts & Fragrances

Hello Martin,

Thank you for your kind feedback. We’re pleased to hear that your fragrance arrived quickly, was well packaged, and that you were happy with the overall experience.

We truly appreciate your support and look forward to serving you again. If you need any assistance in the future, please don’t hesitate to contact us by email with your order reference number.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

The product remains the best

I have been buy from the seller for more than 2 years and I have never been disappointed

January 13, 2026
Soghaat Gifts & Fragrances logo

Reply from Soghaat Gifts & Fragrances

Hello,

Thank you very much for your continued support and for sharing your experience with us. We’re delighted to hear that you’ve been shopping with us for over two years and have consistently been satisfied with your orders.

We truly appreciate your loyalty. If you ever need assistance with an order, please feel free to contact us by email with your order reference number and we’ll be happy to help.

Kind regards,
Customer Support Team

Rated 2 out of 5 stars

Hello the i ordered 6 parfums to try

Hello the i ordered 6 parfums to try , 50% was nice even they don’t last longer i can give 7/10 however the other one didn’t like them they are just like a shampo 3/10

December 16, 2025
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Reply from Soghaat Gifts & Fragrances

Hello Aissa,

Thank you for sharing your feedback with us.

We understand that fragrance performance and scent profiles can vary from person to person. Please note that the scent composition and longevity are determined by the manufacturer, and this is not something we alter or control. What we can guarantee is that all our perfumes are 100% authentic and sourced as supplied by the brand.

Regarding our service, we always aim to ensure accurate orders, secure packaging, and timely delivery. If you have any concerns related specifically to your order or our service, we’d be happy to review them.

Please feel free to contact us directly by email with your order reference number so we can assist you further in line with our policies.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Quick service

Quick service, items as described.

January 12, 2026
Soghaat Gifts & Fragrances logo

Reply from Soghaat Gifts & Fragrances

Hello Andrei,

Thank you for taking the time to leave us your feedback. We’re pleased to hear that you were happy with the quick service and that your items arrived as described.

If you need any assistance in the future, please feel free to contact us by email with your order reference number and we’ll be happy to help.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

There is a huge choice with this…

There is a huge choice with this company, especially for an introduction to middle eastern fragrances. I will be honest, most I am totally unfamiliar with. But as I learn more about what each perfume is like (thanks to YouTube) I have the opportunity to purchase at a very reasonable price. The product arrives well packaged. I wish it could offer a sample selection. I might then be tempted to try out something that I'm not sure about before committing to a full sized purchase.

January 19, 2026
Soghaat Gifts & Fragrances logo

Reply from Soghaat Gifts & Fragrances

Hello Linda,

Thank you very much for taking the time to share such detailed feedback. We’re delighted to hear that you enjoy the wide selection we offer and that it’s been helpful for discovering Middle Eastern fragrances at a reasonable price.

We’re also pleased to know your order arrived well packaged, as this is something we place great importance on. We appreciate your suggestion regarding sample selections and will certainly take this into consideration for the future.

If you ever have questions about an order or need assistance, please feel free to contact us directly by email with your order reference number and we’ll be happy to help.

Kind regards,
Customer Support Team

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