I have two businesses on SoGro, and both have seen tremendous results. I worked with Lee today who was super knowledgable and gave us great information on growing our accounts. I couldn't have don... See more
Company replied
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See what reviewers are saying
Pretty average compared to others I've tried. Three stars because it doesn't do anything different and it lacks an auto-message feature for new followers (which other companies offer). I would not... See more
Excellent, precise customer service and they do a great job. Don’t believe the negative reviews- those are just disgruntled people that don’t understand social media. In order for the people at sogro... See more
Company replied
Sogro is garbage. You fill out a profile with the hashtags your audience would typically follow and brands using similar hashtags--the idea is that Sogro will target those users to bring you a large... See more
Company replied
Company details
Information provided by various external sources
SoGro is a powerful service that will grow your social following with real, organic, people and businesses. We’ll help you connect with up to 1000 targeted followers per month. Contact us today!
Contact info
United States
- sales@sogro.co
- sogro.co
3.2
Average
56 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SoGro has grown two businesses and we LOVE them for it!
I have two businesses on SoGro, and both have seen tremendous results. I worked with Lee today who was super knowledgable and gave us great information on growing our accounts. I couldn't have done this without them. I would highly recommend SoGro for any business that interested in growing their exposure and followers.
March 20, 2019
Unprompted review
Reply from Sogro
Thanks for being a customer of ours! We've very glad you've been happy with our service!
Great services and support
I’ve been very happy with Sogro. I’ve been growing my account with them for 8 months and recently started using their Outreach service. They’re customer service is great and I highly recommend using them!
March 19, 2019
Unprompted review
Reply from Sogro
Thank you for your business and we're so glad you've enjoyed our service!
They can’t even access my account.
March 14, 2019
Unprompted review
Reply from Sogro
Hello. We're very sorry to hear about the trouble you've been having. I believe our customer service reps have been trying to resolve it but it seems we've been having trouble connecting with you. Can you please email us at support@sogro.co with a phone number that we can have a senior rep call you at to resolve the issues you've been having? Thank you!
Awesome!
Always great with accommodating to what I would like and need. Always happy to change things even when I’ve asked to change things like a million times. Super helpful and friendly!!
March 1, 2019
Unprompted review
Reply from Sogro
Thank you for your review! We're happy to have you as a customer!
Loving your service
We've used Sogro for 2 months now and have seen great growth on our followers. I highly recommend their service. Their chat support is very responsive and we love the monthly check ins. Thanks
February 26, 2019
Unprompted review
Reply from Sogro
We're glad you're happy with our service! Thanks for sharing!
Sogro is garbage
Sogro is garbage. You fill out a profile with the hashtags your audience would typically follow and brands using similar hashtags--the idea is that Sogro will target those users to bring you a larger audience of your ideal audience. NOPE. They only target people who use hashtags like #socialmedia #socialmediamarketing #instagram and totally disregard your profile. So, you end up getting followed by a lot of bots and accounts unrelated to your business. Save the money and AVOID.
If you're a Sogro user currently I recommend that you go into your settings and check "Posts you've liked" so you can see how Sogro uses bots. Total waste of money.
February 12, 2019
Unprompted review
Reply from Sogro
Hi Amanda, I'm very sorry to hear of your experience. Our service is certainly not meant to be as you described it. Can you please email support@sogro.co with the email address you signed up with so that we can research what happened and resolve it for you?
-- Update - Hi Amanda, unfortunately we haven't heard from you at all at support. Since we're unable to identify who you are we're also unable to make things right. Please do reach out to us as we do our best to always give the best service possible.
Sogro has provided excellent growth on…
Sogro has provided excellent growth on our Instagram profile as well as quick and responsive customer service.
January 28, 2019
Unprompted review
Reply from Sogro
Thanks for being a subscriber! Glad you're getting great value!
Reply from Sogro
So glad our service is working great for you!
I am not seeing any growth on my IG or…
I am not seeing any growth on my IG or Twitter account. I feel like I am wasting my money. I used to use them and I saw tons of growth. Now not so much .
October 28, 2018
Unprompted review
Reply from Sogro
We're sorry to hear about this experience. I believe you're in touch with our support team who is helping to resolve this for you. Please let us know how we can help to improve this score.
Worst Service I Have Ever Had!
Worst service I have ever had. I wont recommend to people around me, but for sure I will talk about my bad experience.
October 14, 2018
Unprompted review
Reply from Sogro
I'm very sorry to hear you had a bad experience with our service. I don't see that we had any conversations with you through our live chat so I'm unsure what it was that we could have done better. We would love the opportunity to make this right, so please feel free to email your concerns to us at support@sogro.co and we'll do our best to improve your feelings about our company. Again, I'm sorry that it has come to this.
This is a great service
This is a great service. Lee from Sogro has been really attentive to my needs. So far I'm pleased. I've only used it for a month but I'll definitely keep it for longer because service is great. Thanks guys!
September 29, 2018
Unprompted review
Reply from Sogro
Glad things have been great for you Matt!
Wonderful investment!
Great customer service. Incredible (quick!) results. Sogro has been important for the small businesses I've worked for to gain a great authentic audience from the very start.
September 24, 2018
Unprompted review
Reply from Sogro
We're so happy your seeing great results!
Great Results
Definitely, got some great results with them on social media, grew better than I expected and better than I would on my own within a matter of days to weeks. Began to slow down a bit, but after working with the team to help with figuring out the slowdown in activity, almost immediately the growth began to continue. It does take a lot of patience and definitely pays off.
Without a doubt, would recommend to others.
September 23, 2018
Unprompted review
Reply from Sogro
Glad we were able to keep your growth going! Thanks for being a customer!
Reply from Sogro
Glad our service is working for you!
Very nice team
Very nice team, works really hard for their customers
Of course, there are some bumps, but after communication, All solved :)
Don’t hasitate to contact them, when you have problems with growing. The team is very patient and always ready to help
September 10, 2018
Unprompted review
Reply from Sogro
Thanks for being a customer!!
These guys are amazing
These guys are amazing ! My instagram has grown very organically with them. Their customer service is top notch as well!!! I will definitely be recommending them in the future!!!
September 10, 2018
Unprompted review
Reply from Sogro
Thanks for the kind words and so glad you're happy with our service!
Sogro has been an amazing tool to use…
Sogro has been an amazing tool to use to authentically grow our following!
July 25, 2018
Unprompted review
Reply from Sogro
So glad you've been happy! Thanks for being a customer!
We had our first monthly check in and…
We had our first monthly check in and got some great advice to help boost our follower engagement.
July 21, 2018
Unprompted review
Reply from Sogro
Thanks for being a customer Geoff!
Would have given more if engagement and…
Would have given more if engagement and growth hadn't decreased so much recently
July 20, 2018
Unprompted review
Reply from Sogro
Hi Bethany, thanks for the feedback and for being a customer. We'll get you growing again!
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