SogroReviews 

56
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

I have two businesses on SoGro, and both have seen tremendous results. I worked with Lee today who was super knowledgable and gave us great information on growing our accounts. I couldn't have don... See more

Company replied

Rated 3 out of 5 stars

Pretty average compared to others I've tried. Three stars because it doesn't do anything different and it lacks an auto-message feature for new followers (which other companies offer). I would not... See more

Rated 5 out of 5 stars

Excellent, precise customer service and they do a great job. Don’t believe the negative reviews- those are just disgruntled people that don’t understand social media. In order for the people at sogro... See more

Company replied

Rated 1 out of 5 stars

Sogro is garbage. You fill out a profile with the hashtags your audience would typically follow and brands using similar hashtags--the idea is that Sogro will target those users to bring you a large... See more

Company replied

Company details

  1. Social Media Agency
  2. Media Company

Information provided by various external sources

SoGro is a powerful service that will grow your social following with real, organic, people and businesses. We’ll help you connect with up to 1000 targeted followers per month. Contact us today!


Contact info

3.2

Average

TrustScore 3 out of 5

56 reviews

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3.2

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(56)

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Rated 5 out of 5 stars

Excellent service

Excellent, precise customer service and they do a great job. Don’t believe the negative reviews- those are just disgruntled people that don’t understand social media. In order for the people at sogro do their best you need to have decent content. No random life pictures that don’t compete with all the noise (ads) and quality accounts on instagram. If you have good content, sogro will help your account take off!

July 18, 2018
Unprompted review
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Reply from Sogro

We very much appreciate the kind review David!

Rated 1 out of 5 stars

I am hardly seeing any benefit

I am hardly seeing any benefit. I did not expect a great response, but it has been disappointing so far

July 15, 2018
Unprompted review
Sogro logo

Reply from Sogro

We're very sorry you feel that way. It looks like we were never able to onboard you into our system as you were using a separate growth service at the same time as signing up for ours. This is not recommended and causes problems with us trying to get your on-boarded. Since we were never able to get you logged in it means you never actually received our services at all.
Please feel free to come to our site and chat with us as we'd really like to show you what we can do and change your opinion of us. Thanks!

Rated 1 out of 5 stars

Another scam company, avoid.

Another scam company, lots of hassle on email.

July 14, 2018
Unprompted review
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Reply from Sogro

We're sorry you feel that way. Unfortunately we're unable to determine what happened as we can't match your name to any of our customers. We always want to ensure our customers have a good experience, so if you could please come to our site and start a live chat with one of our support reps so we can identify your account and find out how we can make it up to you. We hope we can change your mind about our service as we have thousands of happy customers and are certainly not out to scam anyone. We hope to hear from you soon.

Rated 5 out of 5 stars

Growing with Sogro!

So easy to work with! They are able to tap into my brand and get visibility to my correct crowd! The customer service team is also super easy to work with and friendly!

July 11, 2018
Unprompted review
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Reply from Sogro

Glad to hear you're enjoying our service!

Rated 4 out of 5 stars

Highly Recommended! (they only have a few areas to improve upon)

Sogro doubled the organic growth I was getting on my own. I am a very happy customer. In terms of improvement, I would say that I wish there was an easier way to mass-unfollow people after, or at the end of, using Sogro. Their mass-unfollowing doesn't easily allow you to keep accounts that you have made connection with, and still requires you to go through your entire following to see who you would like to keep. It would be great if there was an automated list generated of the people they followed during the subscription that you could go through and request specific accounts to keep following. I also found that through their service, I was following a few accounts that were not a good fit for me and immediately unfollowed them. Other than that, I would really recommend using Sogro for anyone who needs some extra oomph with increasing their following.

July 5, 2018
Unprompted review
Sogro logo

Reply from Sogro

Thank you for the great feedback. We are constantly trying to improve our service so honest feedback is really important. We're glad you enjoyed our service and hope you'll be back in the future!

Rated 5 out of 5 stars

i'm definitely experiencing growth from…

i'm definitely experiencing growth from this service. it's been 2 months and i'm happy with the results. it was a little rocky getting going and I ended up having to change my password but since then it's been great.

June 28, 2018
Unprompted review
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Reply from Sogro

Thanks for hanging in there with us during on boarding. We're working on some improvements to make it even easier.

Rated 5 out of 5 stars

Growth has been great

Growth has been great, so I can focus on content. Delivering exactly what I wanted for the past 4 months!

June 21, 2018
Unprompted review
Sogro logo

Reply from Sogro

Thanks for being a loyal customer! Glad you're happy with our service!

Rated 1 out of 5 stars

Really a very bizarre company

Really a very bizarre company. Towards the end of our trial we asked for details of how effective the campaign had been (fairly standard to decide if to continue) and they could not tell us anything. All the would say is we have X new followers, but not how many of those were through their service as "they dont track it". When I asked how they could possibly unfollow those who don't follow back after two days if they don't track, there was no reply. They then said they can send stats on who they followed and comments liked for us, when I asked to see them they said as a general rule they don't send them?

Just a very strange way to try and convince someone to stay with them. If you entire company is based on growing the social following of other companies, you need to be able to prove it and be transparent. I have no doubt they can do the job, but need to be way more forthcoming with the data.

June 17, 2018
Unprompted review
Sogro logo

Reply from Sogro

Hi Stacey D. Thank you for your candid feedback and I apologize you didn't have a good experience with our trial. We are constantly looking for better ways to improve our service and customer support so reviews like this are very valuable to us.

To explain a little better: Our service works on your behalf. That means that any new followings or likes that happen on your account after you sign up, including followings and likes you initiate, will all be tracked by our system. We can provide a list of all the new accounts that were followed or liked, but it would also include anyone you followed or liked in that time. So even with this list (which we should have provided you, I apologize about that) it's hard to determine exactly who's efforts your new followers came from. That's why our support stated that the trial's purpose is to see the accelerated growth for yourself in order to determine if our service is right for you. Unfortunately, in order for us to remain inside the Instagram Terms and Services and to protect your account there isn't another way to operate. Our #1 priority is our customers security and account protection, so we don't do anything that would be against the TOS Instagram outlines.

Please feel free to reach out if there is anything we can do to make this right for you. Feel free to email support@sogro.co and ask for Damon and I'll do what I can to make this right. Again, thank you for your feedback.

Rated 5 out of 5 stars

6 months of growth

I've been a client for over 6 months and it has been great to be able to focus on content creation only, and not trying to grow followers. In that we've gone from 500 followers to almost 4,000.
About 3 months in we had a week where the growth slowed down and after working with support they corrected the issue quickly. Overall my experience has been fantastic and I would highly recommend reaching out to Sogro to learn more about what they can do for you.

June 15, 2018
Unprompted review
Sogro logo

Reply from Sogro

Hi Tyler, Thank you for being a valued customer! We're very glad you're happy with our results!

Rated 1 out of 5 stars

I tried a year

I tried a year , only gain followers at the first 1-2 months then it dies nothing . I regard . I should have cancel it ASAP . Don’t be fooled .

June 15, 2018
Unprompted review
Sogro logo

Reply from Sogro

Hi Felicia, I'm sorry to hear of your experience. We would like to determine what happened so can you please send us an email at support@sogro.co from your account email address as I'm unable to find your account. We'd also like to offer to resolve this long term for you as our customers satisfaction is very important to us. Please reach out.

Rated 1 out of 5 stars

Sogro have done NOTHING to grow my…

Sogro have done NOTHING to grow my insta page yet I am charged for their services. I have requested a refund but no reply.
Very disappointed in this company. Will not recommend to anyone.

June 6, 2018
Unprompted review
Sogro logo

Reply from Sogro

We're very sorry to hear about your experience. It seems we had trouble setting up your account and unfortunately we didn't get it communicated to you properly. We've processed a full refund of course as well as emailed you about how we can fulfill the trial properly for you. We'd like to make this right so hopefully you're still open to working with us. Thank you for your feedback, as we constantly want to get better and all feedback helps.

Rated 5 out of 5 stars

Been with sogro a month now but can…

Been with sogro a month now but can honestly say that they really are good at what they do in regards to looking after my Instagram page. I am very pleased with the service

June 5, 2018
Unprompted review
Sogro logo

Reply from Sogro

We're very glad our service has been good for you! Thank you for your business!

Rated 5 out of 5 stars

I was sceptical about it at first

I was sceptical about it at first, but I've seen a tremendous increase of followers in a matter of 10 days. I would recommend Segro to anyone.

Thanks Sogro

June 1, 2018
Unprompted review
Sogro logo

Reply from Sogro

Glad to hear you're enjoying our service! Thanks for being a customer!

Rated 5 out of 5 stars

Highly Recommended, fantastic results

At first I was skeptical. I didn't want to end up with fake followers, but Sogro quickly resulted in growth that is curated, individualized, and done with care to ensure I'm connecting with real people who are interested in my product and the things I'm interested in.

April 4, 2018
Unprompted review
Sogro logo

Reply from Sogro

Glad you're enjoying the service! Thanks for the review!

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