Excellent Customer Service they are very responsive and helpful. You get through to someone very quickly and they all speak clearly. Whilst the telephone number was ported across to Soho66 I was kept... See more
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Company details
- Phone and Internet Service
- Fax Service
- Telecommunications Contractor
- Telecommunications Service Provider
Written by the company
Soho66 is a multi-award winning provider of VoIP telephony services to around 40,000 business customers. The platform includes more than a dozen business grade calling features as standard, free and inclusive with any subscription. Premium business-grade features are also available, for example Call Recording (£4.99pm), IVR (£4.99pm) and Virtual Receptionist (£26.99pm). At just £4.99 per month for a telephone number, Soho66 offers an exciting and smarter alternative to traditional PBX and telecom systems.
Soho66
Written by the company

- Reliable
- With 99.9% Service Availability over the last Year, Soho66 provide an exceptionally stable VoIP platform
- Innovative
- Soho66 work to constantly surprise their customers with improvements to their service and new additions to their platform
- UK Technical Support
- Soho66 have a friendly, highly trained technical support team based in the North East who are at hand to deal with any queries or comments
Contact info
Silksworth House Stables, Warden Law Lane, Sunderland, SR3 2PD, Sunderland, United Kingdom
- 03333 443 443
- trustpilot@soho66.co.uk
- soho66.co.uk
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Very Efficient and Helpful Service
I was able to get through to the 'Technical Support' Department very quickly; and Matthew talked me through my issue very efficiently.

Reply from Soho66
We've use SOHO66 for 15 years
We have used Soho66 for about 15 years. We have about 15 phone lines with them that divert to mobiles, landlines and Voip Phones. The service we always get is very fast and all the people you speak to at their company are knowledgeable.
Very knowledgable in fact! They all seem to love what they do and they never have had a problem with setting up and controlling our phones. We've bought all our phones through them and in the past had our own phones that they also managed to set up. From the Soho66 website you get a login and the platform is easy to use and you can set any phone to do pretty much anything you want it to do.
We have several offices and people working from home, this service works for us and I would assume any business of any size. The fact that in 15 years, they answer the phone immediately every single time I've rang and I've always got straight through to an intelligent technician makes me sure that we made the right choice using them.

Reply from Soho66
Happy Bunny…
I had the pleasure of be talked through from beginning to end the process of connecting my smart phone to the Soho 66 phone number, by Matthew.
He was warm, respectful and walk me through start to finish, the very reason for my call was fulfilled.

Reply from Soho66
Just ported our Voip phone to Soho66
Just ported our Voip phone to Soho66 - it has been a painless and speedy process and the support has been excellent.
Highly recommended

Reply from Soho66
Small Business?? - Use these Guys
We have been with SOHO 66 for 5 years they have supported us from Day 1 when we needed a quick solution to answer customers when Lock down happened to today when we have moved on to an integrated solution - we are sorry to go and we wish Matthew and the service support team all the very best and well done - its been great and a very big thank you Edward CEO --- Elite Service Group

Reply from Soho66
Excellent support
Soho 66 is a wonderful company and I’ve been their client since 2015. They are one of the most professional people I’ve worked with.
Blain helped us today with one of our queries and he gave an outstanding service and managed to sort out all the issues whilst on the phone very quickly and efficiently. Thank you very much Blain and thank you very much
soho66. Our numbers are restored now.

Reply from Soho66
Great service
Great service. Needed them to sort out something on my account and they did it and called me back to check.

Reply from Soho66
Second to none!
The people working for Soho66 are all starts - no question too big or to simple and they bend over backwards to help. Customer service as it used to be and is now so sadly missing from others. I wouldn't go anyewhere else!

Reply from Soho66
Matthew was fantastic
Matthew was fantastic, has been for the last 5/6 years. thank you

Reply from Soho66
Excellent!
Really impressed with the service; setup was quick, easy, and hassle-free.

Reply from Soho66
Excellent customer service with quick…
Excellent customer service with quick replies and assistance when needed. Good value.

Reply from Soho66
World Class Support and Service
I have used Soho66 before and while the website gives little confidence, the service is world class. The guys are superb, always available and Rhys helped get a number and personalised voice message set up in minutes. Recommend these guys to anyone, no need for IT support services, Soho 66 will help get everything set up. Great Value and Great Service

Reply from Soho66
Matthew was very supportive and…
Matthew was very supportive and helpful.
He resolved the issue I called about and gave me insight into other telephony issues which helped me immensly.

Reply from Soho66
Excellent
Mathew went above and beyond to help me re activate my account after illness.

Reply from Soho66
Brilliant service
I needed a uk number to be available to me in China and subsequently in the uk. I installed a sip client on my phone. It has all worked perfectly. I did need to contact support at the beginning for a verification. They were brilliant, clearly understood their product.

Reply from Soho66
I've used Soho66 since 2012
I've used Soho66 since 2012, no issues and great support. :-)

Reply from Soho66
Excellent service from the Soho66 team…
Excellent service from the Soho66 team from enquiry to setup on multiple devices.
The system works really well.

Reply from Soho66
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