Excellent Customer Service they are very responsive and helpful. You get through to someone very quickly and they all speak clearly. Whilst the telephone number was ported across to Soho66 I was kept... See more
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Company details
- Phone and Internet Service
- Fax Service
- Telecommunications Contractor
- Telecommunications Service Provider
Written by the company
Soho66 is a multi-award winning provider of VoIP telephony services to around 40,000 business customers. The platform includes more than a dozen business grade calling features as standard, free and inclusive with any subscription. Premium business-grade features are also available, for example Call Recording (£4.99pm), IVR (£4.99pm) and Virtual Receptionist (£26.99pm). At just £4.99 per month for a telephone number, Soho66 offers an exciting and smarter alternative to traditional PBX and telecom systems.
Soho66
Written by the company

- Reliable
- With 99.9% Service Availability over the last Year, Soho66 provide an exceptionally stable VoIP platform
- Innovative
- Soho66 work to constantly surprise their customers with improvements to their service and new additions to their platform
- UK Technical Support
- Soho66 have a friendly, highly trained technical support team based in the North East who are at hand to deal with any queries or comments
Contact info
Silksworth House Stables, Warden Law Lane, Sunderland, SR3 2PD, Sunderland, United Kingdom
- 03333 443 443
- trustpilot@soho66.co.uk
- soho66.co.uk
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Thank you Matthew and Reece
Thank you Matthew and Reece, you guys were extremely helpful not only with info, but also with the setup of the products. Thank you for your patience and guidance.
We will recommend you to everybody, great company with focus on putting the client first.
You guys deserve more than the 5 stars, thank you again.

Reply from Soho66
OUTSTANDING TECHNICAL SUPPORT
This is not the first Five Star review that I've written for Soho 66.
I'm still learning the ropes with the VoIP telephony, and have to remind Technical Support that they're effectively dealing with a Muppet 🤪
No matter, I've had to call upon Soho 66 several times over recent weeks, and far from criticising my stupidity, they've replied to emails promptly, called me back when they promised to, and delivered professional, courteous, expert, and helpful advice to me in a language even I can understand!
My particular thanks to Matthew and Reece for their kind support. Both men are a asset to Soho 66.
Thank you.
Sincerely.
Mr Thicky

Reply from Soho66
Great Customer Service
I needed a VoiP solution and after researching multiple options online, I decided to get in touch with Soho66. The communication and onboarding was simple and easy. Guys are easy to reach via email and phone. I have been using the service for about 2 months now and so far it's been good.
Thank you Soho66

Reply from Soho66
Absolutely Brilliant!
Absolutely brilliant! We were looking to get a VOIP system but had no idea where to start. We bought a load of VOIP phones and didn't know how to get them going but then Matthew and Reece gave a great personal service and got everything EXACTLY how we wanted it. I would thoroughly recommend Soho66, for us, there is nowhere else to go for this!
Tyrone, Lenguax, UK

Reply from Soho66
Excellent and patient service
Excellent and patient service. top notch. Caller couldn't have been more hopeful

Reply from Soho66
Always good customer service with Soho…
Always good customer service with Soho whenever we need support. Recently Matthew was particularly helpful and patient in setting up a complex call divert menu. Thanks again 😊

Reply from Soho66
VoIP worldwide on my Pixel 6 Pro…
I wanted to be able to use our VoIP number, which we've had with Soho66 since we moved from Kew years ago, away from home and especially on a forthcoming Caribbean holiday. The support from Soho66 was fantastic. I installed Groundwire on my phone, set it up with the excellent help page on the Soho66 website and it worked perfectly at once. Now I've got a different ringtone (from my mobile number) for incoming calls it is so easy to use and so very useful. And Soho66's call rates, UK and abroad, are ever so reasonable. Most months we pay them under £5 for the SIP service plus calls.

Reply from Soho66
My experience with Soho66
My experience with Soho66, particularly with Blain, was excellent. Blain was very helpful and provided great support throughout my interaction with Soho66. Their service was efficient and professional, making the process smooth and straightforward.

Reply from Soho66

Reply from Soho66
Blain and his colleague that I spoke to…
Blain and his colleague that I spoke to before have been absolutely charming and brilliant in helping me get this set up

Reply from Soho66
We entered this transfer of our…
We entered this transfer of our existing line with a non standard site here. We did not have the technical ability to get our end of the equipment working. but BUT with your superb customer support engineer Blain this was achieved in a few minutes. we appreciate this level of assistance which we could not have achieved without his professional assistance. May it work forever!

Reply from Soho66
I have been using this service for over…10 years
I have been using this service for over 10 years, i have now retired and no longer need it, got to say they have been brilliant and helped me through the process and even sent me back the credit on my account, I would recommend this service 100%

Reply from Soho66
I live in the Caribbean and I work for…
I live in the Caribbean and I work for a company in the UK I needed a UK number so I'm able to provide the services needed as a customer service representative and I have to say this company has been absolutely lovely I have not had any problems whatsoever I'm very pleased to be working with them

Reply from Soho66
We were having a few technical…
We were having a few technical difficulties so I phoned the support department to ask for help. What a pleasant surprise to be answered immediately! Reece was patient, knowledgeable and efficient and had the issues sorted within minutes. A credit to the company. Many thanks, Alison

Reply from Soho66
these guys know what they are doing
these guys know what they are doing, all of them. I am as techie as cheese is low fat, and these guys helped me sort out what I needed to use the service best.

Reply from Soho66
Great Service
Soho 66 - What a great company. Always there at the end of the phone - always helpful and knowledgeable - the system works great with great add-ons. Ofton approached by other companies but would not move when such great service means more than what might just be a little cheaper - keep up the great work Soho 66

Reply from Soho66
Quick and easy transfer of my landline…
Quick and easy transfer of my landline number and very efficient helpdesk for any technical issues.

Reply from Soho66
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