SoilFixer Reviews 

216
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Good service and a quality product delivered with no fuss or grief. I've used other bio-char based products in the past and haven't been convinced with some of the claims made by their marketing de... See more

Rated 5 out of 5 stars

Fast service, very helpful and knowledgeable when I called. Got the Mega 700l and tried it out by emptying my dormant Dalek bins and mixing with the Humification Agent. I refilled one Dalek as a con... See more

Company replied

Rated 5 out of 5 stars

This is my second SoilFixer purchase. A couple of years ago I bought a biochar sample to help keep the smell down in my kitchen compost bin, and it worked- additionally, it improved my outdoor compost... See more

Company replied

Rated 5 out of 5 stars

Looking to condition soil ready for vegetables. The patch had been home to hens for a few years. Very informative web site and further information via blogs. Ordered my appropriate product. It came re... See more

Company replied

Company details

  1. Garden Center

Written by the company

SoilFixer supplies leading quality Biochar Granules, Compost Activator and SF60 Super Compost soil Improver, (that in tests has shown to significantly Improve Crop Growth and Yield.


Contact info

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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4.9

All reviews

(216)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New to biochar

Prompt delivery.
Brilliant service
Biochar is new to me.
Company informed me about the delivery and answered my questions.

December 23, 2020
Rated 5 out of 5 stars

Composting Leaves

10Kg sack arrived safely.
Used about half yesterday, mixed with leaves in 3 dustbins.
Used about 500ml with 15 litres loosely packed leaves.
Worked in with hand fork.
Let's hope it does what it's supposed to do.
Time will tell.

December 11, 2020
Rated 5 out of 5 stars

Second purchase it's like magic

Second purchase it's like magic, I've been composting for years but this takes it too a whole new level.

November 26, 2020
SoilFixer logo

Reply from SoilFixer

Hi Stan, many thanks. A lot of work behind the scenes on the science on how it works. How I wish we could market it as "magic"!

Rated 5 out of 5 stars

Excellent support and delivery

Difficult to tell how effective the product is, of course. That's a matter of years. However, pre-sale support and delivery were both excellent.

October 20, 2020
Rated 5 out of 5 stars

Very quick service

I've been keen to try biochar for a while and Soilfixer offered the best price of the sites I looked at. I also really liked the idea of the compost activator which I started using at the weekend (both in the compost bin and that ready to use. Fingers crossed for some great results next year! The products were very quick to arrive.

October 13, 2020
Rated 5 out of 5 stars

Fescue lawn

Really impressed with the service and their product 0/2mm biochar definitely has improved the quality off my soil intake roots are well established now and the irrigation is excellent

October 1, 2020
Unprompted review
Rated 3 out of 5 stars

Charcoal and soil benefits

I found this advertisement when I searched for what has been called “biochar” . It seems to be nothing more than charcoal, in a quite fine dusty powder. I realised that burning some dry shrubs and sticks, as I used to do, in the vegetable bed, would probably be of equal or more benefit, as the wood ash would also be added to the soil, saving, to me the high price, of this product. As to the benefit to my soil, I will find out in a year or so. Overall, I feel the concept is possibly a good one, but, like many newly made up words, only describes something that has been around for a very long time, probably since fire was first discovered.

September 24, 2020
Unprompted review
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Reply from SoilFixer

Hi Tim, thanks for the feedback. We agree with you, but some subtle differences might help explain why commercial biochar is valid. There are many production methods for making 'biochar for soil'. Charcoal is one of them and yes you can make it at home. We feel the main advantage of buying from a supplier is the added quality control over the process. When biochar is made to the European Biochar Certificate standard, there is a minimum level for 'reuse of heat'. (Most DIY charring will lose about 80% of the wood as heat/gases, with only 20% of the wood converted to charcoal). In an advanced retort with a heat energy recovery unit, only 25% is lost to heat/gases, 30% is converted to char and 45% of the heat is recovered and converted to electricity. The standard also requires no air pollution (ie release of volatile organics to air). Most charcoal methods release polluting volatile organics that have a significant negative climate impact. In a retort system, these volatile gases are broken down to the less harmful CO2.

Whether you continue to purchase or decide to make your biochar, we look forward to hearing about brilliant results.

We have a huge number of detailed articles (blogs) on our website. You might like the one on Amazonian Dark Earths - biochar in soil dates back 2000 years! If you do decide to make at home, can I recommend using a Kon-tiki kiln (Ithaka institute, see youtube videos)? In our experience, this is the best and easiest 'clean burn' biochar unit.

Rated 3 out of 5 stars

Too early for Accurate review

At this stage only gave 3 stsrs as order to delivery good experience. As not experienced the effectiveness of the SoilFixer yet ( haven't used it yet) I am unable to give a full, honest and accurate review at this stage.

September 16, 2020
Unprompted review
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Reply from SoilFixer

Look forward to update in 6 months. (The star ratings are always a challenge for products that takes 6-12 months before you see results. Most of our customers respond to the first Trustpliot request based on "delivery and service").

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Easy to order. Good customer service. Fast delivery. Not used biochar yet, so too soon to comment, but the organisation appears excellent, so expect the quality of the product to be equally as good.

July 31, 2020
Unprompted review
Rated 5 out of 5 stars

Very prompt response

Sadly, the bag had split whilst inside the box, which then spilled everywhere when I opened the box
Update- very pleased with the fast response from soilfix, they are sending out a replacement.
Thank you very much
April

July 26, 2020
Unprompted review
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Reply from SoilFixer

Sorry to hear this. We will contact you to arrange to replace it. It is a very rare occurrence. We understand the issues if boxes/bags break and hence we use extra strong boxes and woven sacks.

Rated 3 out of 5 stars

Having only had the product for about 3…

Having only had the product for about 3 weeks, and being new to composting, as yet not in a position to review your product.

July 22, 2020
Unprompted review
SoilFixer logo

Reply from SoilFixer

Not a problem, look forward to update in 6 months. (The star ratings are always a challenge for products that takes 6-12 months before you see results. Most customers respond to the first Trustpliot request based on "delivery and service").

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