Solace Health Reviews 342

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

My advocate made appointments for me that I had been putting off. She provided information to get my advance directive certified. She contacted my doctor directly to talk about health issues I always... See more

Rated 5 out of 5 stars

My advocate is very helpful and understanding with the help I need and is with me every step of the way on my phone calls as well as being my voice when seeing taken advantage of once people know that... See more

Rated 5 out of 5 stars

From navigating the healthcare to having someone who cares, go to bat for you, it's really been an amazing experience working with my Solace advocate. Lucina Ibarra has helped me with reimbursements w... See more

Rated 5 out of 5 stars

My contact, Keisha, is on top of everything we discuss, she does wonderful exploring of options, my needs, all the how tos and solutions. The entire process has been positive, informative, and hopef... See more

Company details

  1. Health Consultant
  2. Health Insurance Agency
  3. Insurance Agency
  4. Internet Marketing Service
  5. Life Insurance Agency

Written by the company

Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate—covered by insurance—who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the endless paperwork that gets in the way of care. We’ll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Our advocates bring an average of 16 years of experience, and they’ve already helped over 200,000 patients and families nationwide. Solace is covered by Original Medicare and many Medicare advantage plans. You’ll never  pay anything beyond your standard deductible or coinsurance. Most patients pay $0 or a small amount per month. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who’s the right fit for your care.


Contact info

You should know

4.5

Excellent

TrustScore 4.5 out of 5

342 reviews

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Rated 5 out of 5 stars

I love this program

I love this program. It has been so helpful to me. Ana is wonderful. She helps me with all kinds of questions about meds, tests, advice and especially support. We are both nurses which is really nice because we understand each other. I appreciate all of you, especially Ana!
Thank you.

April 12, 2026
Rated 1 out of 5 stars

Schedule a call to review my case…

Schedule a call to review my case ,.they never called. I received a text that they will call but it never happened. I feel very disrespected, not a company I trust.

April 13, 2026
Unprompted review
Solace Health logo

Reply from Solace Health

James, we're so sorry to hear of the issues you experienced on your first call. We have forwarded this to our team so they can look into why our physician was not able to make it and will be reaching out to get you rescheduled. Please know that this is not our standard of care, and we appreciate you giving us the chance to grow.

Rated 5 out of 5 stars

appreciation

Sarah checks on me frequently and i update her on my status with appointments as well

April 9, 2026
Rated 2 out of 5 stars

Haven't gotten anything from my advocate.

My advocate hasn't done anything she said she was going to do. I've asked her to help with things, she tells me she will... then she does nothing. I'm ready to drop this program. I'm not getting anything out of it, and I need help

April 9, 2026
Solace Health logo

Reply from Solace Health

Hey Delia, we're so sorry to hear that you haven't gotten what you need from your advocate yet. We have forwarded this message to our advocate team to look into the issue and make any changes necessary. Please also note that at any point if you would like to switch advocates, you can request this by giving our support team a call. We hope that we'll have the chance to better impress you and appreciate you giving us the chance to grow.

Rated 5 out of 5 stars

Honest, straightforward, genuine care

I have been dealing with Lisa for quite awhile now, and I have nothing but rave reviews for her. I love her no nonsense, honest approach to things, yet you know that she genuinely cares about not only accomplishing the goal but also you. I consider myself blessed to have her as my advocate 🤗.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

I have had Brittany Harper, RN

I have had Brittany Harper, RN as my advocate and I am very grateful to her for doing everything she has done for me so far. If I have any questions or concerns she quickly responds and takes care to get me the help I need. Not just help but the right and appropriate assistance. I can’t thank her enough for all the support and understanding she has given me. She is prompt, professional with an air of confidence and integrity that makes me feel confident that I am in good hands. I have been working with her for several months and she has been very responsive to my concerns and needs. She has gone above and beyond to help me with all I ask. I just want everyone to know that she is an excellent asset to Solace and I am fortunate to have her.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Solace Health Saved My Life

After a really difficult stretch trying to get proper healthcare, and being dismissed by not one, but two primary care providers in a small rural community, I was honestly exhausted and losing hope.

Finding Solstice Health changed that for me.

From the moment I walked in, I was treated with compassion, respect, and genuine care. They actually listened to me, took my concerns seriously, and followed through in a way I hadn’t experienced before. After everything I had been through, that meant more than I can even explain.

For the first time in a long time, I felt supported and like someone was truly in my corner.

I’m incredibly grateful for the team at Solstice Health and would highly recommend them to anyone who has struggled to be heard or find the right care. 💙

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

An angel from heaven April ²026

Lisa. Bessette is very comforting and educated about a lot of things she. has helped me get a PT after I looked for about a month it took her couple of days same with my wheel chair getting it adjusted and fixed my home PT starts this next week I think I am so happy to have this help and someone to talk to when your bed ridden and only family to help and they. really don't know how I am glad for an advocate to help and if I could give more then 5 starts I would she is worth her weight in gold to me

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience!

I worked with Brittany Knickerbocker, and she is wonderful. She accomplished so much more than I could have done alone, She got referrals from an incompetent doctor's office staff, and was able to get my infusions scheduled in a timely manner I definitely recommend Solace and Brittany!

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Lisa is very skilled at her job

Lisa is very skilled at her job. She accomplished so much within our hour. I am so proud and thankful for her ability to move things along.
I am confident with her help my health will approve and I can stay in my home.

April 1, 2026
Unprompted review

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