SOLADO Reviews 

417
•
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If I could give 0 stars i would. I recieved only half of what i ordered, and wrote an email i never got a response on. The quality is also so bad that the clothes are literally unwearable.

Rated 2 out of 5 stars

They are not transparent about returns. Basically, you can't return anything unless you want to pay more than the cost of the clothes to ship back to China. Even then, they may reject the return becau... See more

Rated 1 out of 5 stars

Items that came looked nothing like the picture: they were a different colour and material. The clothing also is not accurately sized (pieces are far too small to be considered clothing). One top that... See more

Rated 1 out of 5 stars

I placed an order 2 weeks ago today so I thought I’d email customer service to see what’s going on, as I had no tracking information as of yet. A member of the Solado team emailed back to say there ‘h... See more

Company details

  1. Clothing Store

Written by the company

SOLADO is an online fashion and social driven brand inspired by you, where you can shop hundreds of affordable pieces to be worn again and again. From dresses, to denim, to crop tops and more, you can order with free delivery over $59 and student discount. Here at SOLADO, we're on a mission to influence the future of fashion, empowering people to wear whatever TF they want without fear of stereotype or judgement. From our first ever brand campaign with a focus on gender inclusivity, to our ambition to revolutionise fast fashion through sustainable practises, we and our team are fuelled by this purpose to do things a little differently. We strive to be a collaborative brand; learning, sharing and growing together with our customer and the creators around us, putting them and their feedback at the core of everything we do, to design and curate products that we are proud of, and that our customers can feel comfortable enough to express themselves in. Bold Collaborative Powerful Inclusive SOLADO is for you, SOLADO is for them, SOLADO is for everyone.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

417 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(417)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company scams

This company scams. They post pictures of a product then send you a lesser, poorly made version. They will not give you a shipping label to return the items. Instead they will try to offer you a partial refund and store credit which im led to believe was the initial plan the entire time. Shipping on your own will be expensive since it will go back to china. Save your money and look for the original makers of these items.

November 18, 2022
Unprompted review
Rated 2 out of 5 stars

It’s really low quality and…

It’s really really low quality and didn’t arrive in time for my trip. The mesh overlay or extra mesh fabric rather , sticks out visibly from
Under the seem inside the pant leg. Needed to be cut off in there . I will have to do it.

November 4, 2022
Rated 1 out of 5 stars

I had a very bad experience

I had a very bad experience , item didn t fit and there is no return /refund policy but to send back the item on my own expenses to China lol …. Also very poor quality of the product , not what is advertised

November 20, 2022
Rated 1 out of 5 stars

Poor Product

The delivery took forever and these garments are trash. Low quality and not at all worth the money spent. Seams don’t match up and items are left unfinished.

November 22, 2022
Rated 4 out of 5 stars

Great fit but the mesh design ran too high

The fit was perfect! I got lots of compliments about the unique design. I’m usually an XS because of my small bust but I have problems with the lower part because of a slightly big bum. However, it had great stretch to accommodate this. I just wish that the part with the see-through material was also lined and not that high up to my v line! I wore a thong to help but I found myself still adjusting to ensure my hoo -ha was hidden. I also realized that the model for the outfit had her hands over where the see-though material ends. A bit misleading. Be careful not to tug on the shiny part as it doesn’t seem to go back into place. Overall a great spend.

November 16, 2022
Rated 4 out of 5 stars

Good quality sexy pieces

Good quality sexy pieces. I really love them. I wish however exchanges were easier and less expensive like other online companies. I have one too I’d like to exchange but the cost is not worth it to send back.

November 22, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look