If I could give 0 stars i would. I recieved only half of what i ordered, and wrote an email i never got a response on. The quality is also so bad that the clothes are literally unwearable.
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They are not transparent about returns. Basically, you can't return anything unless you want to pay more than the cost of the clothes to ship back to China. Even then, they may reject the return becau... See more
Items that came looked nothing like the picture: they were a different colour and material. The clothing also is not accurately sized (pieces are far too small to be considered clothing). One top that... See more
I placed an order 2 weeks ago today so I thought I’d email customer service to see what’s going on, as I had no tracking information as of yet. A member of the Solado team emailed back to say there ‘h... See more
Company details
Written by the company
SOLADO is an online fashion and social driven brand inspired by you, where you can shop hundreds of affordable pieces to be worn again and again. From dresses, to denim, to crop tops and more, you can order with free delivery over $59 and student discount. Here at SOLADO, we're on a mission to influence the future of fashion, empowering people to wear whatever TF they want without fear of stereotype or judgement. From our first ever brand campaign with a focus on gender inclusivity, to our ambition to revolutionise fast fashion through sustainable practises, we and our team are fuelled by this purpose to do things a little differently. We strive to be a collaborative brand; learning, sharing and growing together with our customer and the creators around us, putting them and their feedback at the core of everything we do, to design and curate products that we are proud of, and that our customers can feel comfortable enough to express themselves in. Bold Collaborative Powerful Inclusive SOLADO is for you, SOLADO is for them, SOLADO is for everyone.
Contact info
United Kingdom
- support@solado.com
- solado.com
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They don’t refund the amount you paid only 20%
2 items didn’t fit me because they were extremely long, I asked to return for a refund & did not receive a full refund for the items. It was a waste of my money.
This company scams
This company scams. They post pictures of a product then send you a lesser, poorly made version. They will not give you a shipping label to return the items. Instead they will try to offer you a partial refund and store credit which im led to believe was the initial plan the entire time. Shipping on your own will be expensive since it will go back to china. Save your money and look for the original makers of these items.
It’s really low quality and…
It’s really really low quality and didn’t arrive in time for my trip. The mesh overlay or extra mesh fabric rather , sticks out visibly from
Under the seem inside the pant leg. Needed to be cut off in there . I will have to do it.
I had a very bad experience
I had a very bad experience , item didn t fit and there is no return /refund policy but to send back the item on my own expenses to China lol …. Also very poor quality of the product , not what is advertised
Poor Product
The delivery took forever and these garments are trash. Low quality and not at all worth the money spent. Seams don’t match up and items are left unfinished.
The material was good but the top was…
The material was good but the top was not cut well and way too small.. the shape just wasn’t good
My fav brand❤️❤️❤️
Trustworthy but mid quality as expected
Sexy Satisfaction
Package arrived properly packaged and in great condition. They look exactly as pictured on the website. I love my sexy bunny ears!
Not wanting to give me a full refund
Not wanting to give me a full refund with shipping cost included on a damaged item even though i sent pictures to show it.
STILL HAVE NOT RECEIVED MY ORDER
the quality of the clothes is very…high quality
the quality of the clothes is very original, it is excellent! and it arrives relatively on time… I love it
I never received my order
All item were horrible quality
All item were horrible quality. They do not offer return labels
Great fit but the mesh design ran too high
The fit was perfect! I got lots of compliments about the unique design. I’m usually an XS because of my small bust but I have problems with the lower part because of a slightly big bum. However, it had great stretch to accommodate this. I just wish that the part with the see-through material was also lined and not that high up to my v line! I wore a thong to help but I found myself still adjusting to ensure my hoo -ha was hidden. I also realized that the model for the outfit had her hands over where the see-though material ends. A bit misleading. Be careful not to tug on the shiny part as it doesn’t seem to go back into place. Overall a great spend.
cheap quality
Good quality sexy pieces
Good quality sexy pieces. I really love them. I wish however exchanges were easier and less expensive like other online companies. I have one too I’d like to exchange but the cost is not worth it to send back.
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