SolaGarden Reviews 607

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting how the lights transform their outdoor spaces and are superior to other brands. The customer service is frequently described as exceptional, with many people appreciating the prompt, professional, and helpful responses from the staff. Reviewers are particularly impressed with the ease of resolving issues and the company's commitment to standing behind their products, often providing quick replacements without hesitation. However, some customers also noted instances where lights stopped working after a period, or arrived with missing parts. A few other people also felt that some products were not as bright as expected or were smaller than imagined, and in rare cases, some items were perceived as cheap or faulty.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the lights as amazing, beautiful,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as high standard, durable,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick, professional, and helpful... See more

Service

Clients share positive opinions on service, consistently describing it as fantastic, professional, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their prompt, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the r... See more

Rated 5 out of 5 stars

Everyone if you are looking to purchase solar lights for your garden, home, pergola, fence or stairs, please support SolaGarden. We have 2 sets of festoon lights. I could not remember when we had... See more

Rated 5 out of 5 stars

We have had two sets of festoon lights for years and love them, I recently purchased an out door sensor light which is bright however It got water in it and stoped working. I contacted management... See more

Rated 5 out of 5 stars

I purchased incorrect lights for my garden. I contacted Paul and explained I had made an error in my order. I asked if I would be able to exchange lights for correct ones. Response was almost immediat... See more


Company details

  1. Home Goods Store

Written by the company

SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

607 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent customer support

I ordered 12 LED outdoor lights from Solagarden, and after a few months, three stopped working. I emailed the company for a replacement, and they responded promptly—within minutes—even though it was the weekend! I’ve since received the replacements, and they’re even brighter and better than the originals. I’m very impressed with their excellent customer service. I also purchased the festoon lights, and my backyard looks amazing with all the lights. Wonderful products and outstanding support!

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Prompt delivery and easy installation

Prompt delivery and easy installation. I had a slight glitch because the electrician didn’t press the on/ off button and he’d put the panel up high on the pergola so I couldn’t reach it. I asked for help from Solagarden and it came immediately. The electrician returned and now all is fine. Good service ( not so much from the electrician) and a good product.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Terrific product and customer service

My festoon lights arrived surprisingly quickly. Unfortunately one of the globes didn't seem to work so I emailed them. I received a response almost immediately which was a surprise as it was late afternoon. They gave me a simple fix to try before proceeding with a return, and it worked. The lights look bright and sparkling and have transformed our patio area.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptionally Happy

I purchased 2 sets of lights and was very happy with the quality but then one set stopped working. I contacted SolaGarden and, with no questions asked or proof required I was sent a replacement set. It was so lovely to deal with real people and for my issue to be resolved so effortlessly. I am sure I will be purchsing again as piece of mind is everything.

February 3, 2026
Unprompted review
Rated 2 out of 5 stars

A little disappointed

Not as bright as I had hoped they would be, sadly. No one even notices them.

January 19, 2026
SolaGarden logo

Reply from SolaGarden

Please note that for the lights to stay on for 5–8 hours at night, the solar panel must receive 6–8 hours of direct, unshaded sunlight each day. Feel free to email us to further assist you.

Rated 3 out of 5 stars

Not as strong light as thought.

Not as strong light as thought.
Slow delivery.

January 19, 2026
SolaGarden logo

Reply from SolaGarden

Please note that for the lights to stay on for 5–8 hours at night, the solar panel must receive 6–8 hours of direct, unshaded sunlight each day. Feel free to email us to further assist you.

Upon checking, you placed an order on the weekend. We processed your order on Monday, and it was delivered on Thursday.

https://auspost.com.au/mypost/track/details/33FKB822477901000930300

Rated 5 out of 5 stars

SolaGarden was an amazing company to do…

SolaGarden was an amazing company to do business with. Great, fast service and a fantastic, high quality product. Our pool yard now feels like a private resort. Paul ensures the customer is satisfied and he is very helpful and supportive. We are about to place our 4th order with this company because we love our lights and the products so much! They are bright, beautiful and a high quality finish - not like the cheap rubbish solar lights you will find at major chains. Highly recommend 👌

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service.

Amazing customer service.

We were unfortunate to have some garden solar lights die on us. When we reached out about the issue, the team responded quickly and made the replacement process simple and hassle-free. Communication was clear throughout, and they genuinely stood behind their product. Highly recommend.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

If I could give 10 Stars to this…

If I could give 10 Stars to this company, I definitely would do so! Customer service provided is exemplary and the solar lights transform our garden into a magic space. Heartfelt thanks to Paul and the SolaGarden team for their care and effort to replace some of my lights that are no longer working (free of charge as they have promised in their marketing ads!☺️). A rare and caring company that delivers a wonderful service and product! Highly recommend!

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

We love our festoon lights

We love our festoon lights - they give the backyard a terrific vibe, especially during the festive season. When we had an issue with our solar panel, Paul was quick to remedy it and fast in his communication with us. Very satisfied and highly recommend!

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

i love my lights that are in ground…

i love my lights that are in ground beside driveway...3 of the 4 decided to stop working . I contacted Paul , he replied next day stating he was sending me replacements . They arrived 2 days later . Amazing post sales service and communication . Thank you Paul and company so much .

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Stunning Path Lighting.

I received my solar pathlights today & after installing, immediately ordered another 16 lights.
Support this Aussie business. Lights ooze quality, ease to install & reliable backup.
The white lights look stunning & i for one am another happy customer.

January 15, 2026
Unprompted review

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