SolaGarden Reviews 607

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting how the lights transform their outdoor spaces and are superior to other brands. The customer service is frequently described as exceptional, with many people appreciating the prompt, professional, and helpful responses from the staff. Reviewers are particularly impressed with the ease of resolving issues and the company's commitment to standing behind their products, often providing quick replacements without hesitation. However, some customers also noted instances where lights stopped working after a period, or arrived with missing parts. A few other people also felt that some products were not as bright as expected or were smaller than imagined, and in rare cases, some items were perceived as cheap or faulty.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the lights as amazing, beautiful,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as high standard, durable,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick, professional, and helpful... See more

Service

Clients share positive opinions on service, consistently describing it as fantastic, professional, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their prompt, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the r... See more

Rated 5 out of 5 stars

Everyone if you are looking to purchase solar lights for your garden, home, pergola, fence or stairs, please support SolaGarden. We have 2 sets of festoon lights. I could not remember when we had... See more

Rated 5 out of 5 stars

We have had two sets of festoon lights for years and love them, I recently purchased an out door sensor light which is bright however It got water in it and stoped working. I contacted management... See more

Rated 5 out of 5 stars

I purchased incorrect lights for my garden. I contacted Paul and explained I had made an error in my order. I asked if I would be able to exchange lights for correct ones. Response was almost immediat... See more


Company details

  1. Home Goods Store

Written by the company

SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

607 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Delivery was quick

Delivery was quick
And the lights are amazing . They stay bright until 3am in the morning . Lucky I live on a farm or the neighbours would
Complain lol. Also my lights for drive way are amazing. My husband reckons planes will start landing

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

SolaGarden Deck Lights

Thanks to Paul for replacing my previous order of SolaGarden Deck lights. They stopped working and I contacted the company and they sent out replacement ones quickly. Great product, great service.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful lights and terrific service.

I LOVE these lights. I bought one, then two, then three sets within 2 months.
They are a beautiful soft golden colour, not bright white like many solar lights. It makes the space inviting and warm, not harsh.
The service is fantastic- I had a minor issue with a charger that Paul and the team resolved within 24 hours.
I'm just looking at my garden to work out where the 4th set might go!

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Paul from solar garden lights thank you…

Paul from solar garden lights thank you for your great customer service and efficiency
I purchased garden lights about 6 months ago, after 3 months I had about 8 not working. I emailed Paul and after explaining my situation and sending him a video of lights not working he sent me new ones, these arrived within a few days. My lights are so pretty and I get many compliments. What a great company, please support them.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

First set of lights purchased stopped…

First set of lights purchased stopped working after 2 years. Solagarden sent a replacement set within a few days of me contacting them, and the new set is even better quality than the previous. Fantastic service highly recommend.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent replacement service - 5 stars

I first came across SolaGarden a few years ago and decided to purchase a box of their solar lights for our garden. Shipment arrived quickly and very easy to assemble. Charge it up for a full day and then switch it on. Fantastic for lighting plants, small trees and structures. Experiment for placement. After a couple of years I noticed that some of the lights had stopped working. I cleaned the solar receptor/light, switched it on and off but no luck. I contacted Paul from SolaGarden and took pictures of the failed lights. There was absolutely no hesitation in replacing the failed lights and I highly recommend the company for its products, speed of response and replacement policy. Well done, and I would recommend SolaGarden products (our neighbours also have them)

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Festoon Light Replacement

I had purchased SolaGarden’s festoon lights when they first came on the market. I loved how they transformed my garden at night.

Unfortunately some of the lights stopped working on one set of lights. I replaced the bulbs with the spares included in my initial order but that didn’t solve the problem.

Emailing SolaGarden, Paul was quick to respond, searched for my orders and was able to approve a replacement under the lifetime warranty and send the new lights quickly.

I’m very impressed with the support from Paul and the fast delivery.

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

ROUND GARDEN LIGHTS

I purchased the garden lights to light up my garden area over three years ago and probably over the last six months. I’ve noticed that 9 out of 12 lights weren’t working. It wasn’t till just recently that I was out the front watering the garden one night and I was disappointed to see that they weren’t working and I wondered if I could do something about it.

I contacted the SOLAR GARDEN and their response was immediate and considerate and they sent out nine replacement lights without any issue whatsoever.
it was a pleasant surprise to have a company that was mindful of their customer service and with a great response. I have no hesitation in recommending them to family and friends. I also have the festoon lights and I have purchased three sets of those over the time and they are amazing the product is beautiful and very durable and the customer service in regards to these garden lights has been impeccable. Thank you so much.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer support, beautiful festoon lights for the backyard.

Great solar-powered lights to brighten up the backyard! We bought the festoon lights, which are the perfect size and brightness, and they feel sturdy. I also love that the panel includes a USB‑C charging option for days with limited sunlight.
At first, the lights didn’t turn on after installation—even with a fully charged panel—so I thought there might be an issue with the connection. I contacted the company and received a prompt and helpful response from their customer support (even on New Year’s Day). They advised me to cover the solar panel or turn it upside down when pressing the ON/OFF button, as the built‑in sensor prevents the lights from turning on during the day. I had no idea! Sure enough, problem solved and the lights worked perfectly.
Thank you for the great customer support, SolaGarden. As a small suggestion, it might be helpful to include a few troubleshooting tips in the box, especially for less tech‑savvy customers like me. Aside from that minor hiccup, I’m happy with the purchase and would gladly buy from this company again.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Strong and bright

These lights are strong and brighter than lots of solar lights. They highlight plants in my new native garden and it looks so pretty at night. I have one in my lemon tree pot and it makes the whole pot glow. I love them.

December 18, 2025
Rated 5 out of 5 stars

Great service

Great service, with great deals and products. Had no problem about a return product! Prompt service with a new product. Great products SolaGarden

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Bright lights

I was pleasantly surprised at how bright the round solar lights are and the brightness seems to last for several hours . Not sure how long exactly ..they are still beautifully bright when we go to bed ! Great friendly service . Would absolutely recommend .

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Top class customer service

Bought a 12 x Ground LED light package and 1 of the lights was faulty, emailed customer support and within a few days a replacement arrived in the post.  Buy with confidence, the customer service is top class.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

This company is fantastic

This company is fantastic, we had a problem with lights not working and Paul had replacements out straight away! Their customer service is exemplary! We have had so many compliments on the lights in our garden. I have recommended them to so many people. Keep up the great work SolaGarden.

December 30, 2025
Unprompted review

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