SolaGarden Reviews 607

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting how the lights transform their outdoor spaces and are superior to other brands. The customer service is frequently described as exceptional, with many people appreciating the prompt, professional, and helpful responses from the staff. Reviewers are particularly impressed with the ease of resolving issues and the company's commitment to standing behind their products, often providing quick replacements without hesitation. However, some customers also noted instances where lights stopped working after a period, or arrived with missing parts. A few other people also felt that some products were not as bright as expected or were smaller than imagined, and in rare cases, some items were perceived as cheap or faulty.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the lights as amazing, beautiful,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as high standard, durable,... See more

Customer service

Users describe positive interactions with customer service, highlighting the quick, professional, and helpful... See more

Service

Clients share positive opinions on service, consistently describing it as fantastic, professional, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their prompt, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the r... See more

Rated 5 out of 5 stars

Everyone if you are looking to purchase solar lights for your garden, home, pergola, fence or stairs, please support SolaGarden. We have 2 sets of festoon lights. I could not remember when we had... See more

Rated 5 out of 5 stars

We have had two sets of festoon lights for years and love them, I recently purchased an out door sensor light which is bright however It got water in it and stoped working. I contacted management... See more

Rated 5 out of 5 stars

I purchased incorrect lights for my garden. I contacted Paul and explained I had made an error in my order. I asked if I would be able to exchange lights for correct ones. Response was almost immediat... See more


Company details

  1. Home Goods Store

Written by the company

SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

607 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Shine on bright lights!

When they say they guarantee their products, they mean it! Some of the lights stopped working after 12 months so I let them know and had a reply within minutes to say the replacements are being sent. Fab service. Will buy again!

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer support.

I was super impressed how quickly I received a reply to my query, Paul was very helpful.
Our garden has several Solagarden lights dotted around , they appear to be really robust solar lights.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend - Great, long lasting solar lights

I have been ordering these solar lights from SolaGarden for about 2 years and I love them - I am a bit addicted to the bright glow in my yard in the evenings. I have only ever had 1 that did not work and as soon as I let SolaGarden know they immediately sent me a replacement! Really good service, GREAT products and I also gift them to my friends and family as they admire mine so much. Highly recommend

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous service

I bought some solar ground lights 9 months ago, and they are by far the best solar lights that I have had. Unfortunately two of the lights have stopped working, but one email to Solagarden, and I am being sent two new lights under warranty. I could not wish for better service, very happy.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Service and Outdoor Lighting

I bought 2 sets of Ground Lights for my front garden to highlight some tropical plants and they looked amazing. One sadly stopped working and as these lights have a lifetime guarantee I made contact with the Company. In no time I had a replacement and they are looking fabulous again.
Highly recommended this Company.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. These are substandard products propped up by misleading reviews. Multiple failures across the range, despite being marketed as waterproof. The business is currently under investigation by the Department of Fair Trading, with independent legal action underway for false advertising, false IP waterproofing claims, and failure to honour so-called “lifetime” guarantees.

August 11, 2025
Unprompted review
SolaGarden logo

Reply from SolaGarden

Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can help you. Thanks!

Rated 5 out of 5 stars

The lights come with a lifetime…

The lights come with a lifetime guarantee, 2 years down the track I called in the guarantee, no problems or questions, in fact they are super responsive and happy to replace .excellent company !

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

I was referred by a friend

I was referred by a friend who has the solar lights, so i bought the festoon lights, 2 sets of ground lights and a double set for my daughter in law. Just love the ambiance they have given to my front and back garden especially the ground lights under my 2 big trees. Service and delivery was professional and timely. Thank you

November 17, 2025
Rated 2 out of 5 stars

Solar garden lights

I was hoping to love these solar garden lights but they are cheap looking & flimsy.
They looked amazing in the advertisement but sadly, really disappointing in reality.

November 17, 2025
SolaGarden logo

Reply from SolaGarden

Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can help you. Thanks!

Rated 5 out of 5 stars

Solar Garden lights are just the best…

Solar Garden lights are just the best I've ever had. They are well made and the Staff are wonderful to deal with.
Like a lot of people I've brought from many places, once I found these guys I would go nowhere else.
Cannot recommend Solar Garden enough.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great business great products

Great business to deal with. The products are of a very high standard. Illuminates our backyard beautifully. There was one that didn't work, but contacting SolaGarden soon resolved that. A new one was placed in the mail and I'm very grateful for their service and care. I would highly recommend SolaGarden. Thank you.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful solar lights

Absolutely wonderful solar lights, they look amazing in my garden . One was broken and I emailed the seller and was immediately sent a replacement no questions asked. I’m really not used to such fabulous service with a reply email and sending me replacement so quickly.
Thank you so much and I’m happy to spread the word with such a fabulous product .

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

PRODUCT & CUSTOMER SERVICE AWESOME

I have purchased Solar Garden lights for 2 years now and love them. Quality products. But I must say if there was an issue the team immediately respond with trouble shooting options for customers. Their customers service as well as their solutions have always kept me happy. Will be buying more product with them in the future. Thanks Paul and Team!

November 26, 2025
Unprompted review

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