Solo Home Delivery Reviews 

961
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good quality bed and a great price too. The building of it was fairly easy. The feeling of the crushed velvet is amazing and a beautiful colour. LED lights have a wide selection of colours and fantast... See more

Rated 5 out of 5 stars

Daniel just delivered my new mattress. He gave a courtesy phone call about 10 minutes before he arrived. Delivery was on time and within the allotted 3 hour window. Daniel went above and beyond - carr... See more

Rated 5 out of 5 stars

Ben & Keiron where really friendly, kept me informed of when they would arrive, followed all my instructions perfectly, and most important my items where all perfect not even a bang or knock to the ou... See more

Rated 5 out of 5 stars

Ben was really accommodating, patient and understanding when delivering. We were 10 mins from the home which was already hard to get to; he didn’t put any pressure on us to hurry up and took the... See more

Company details

  1. Courier and Delivery Service
  2. Courier Service
  3. Transportation Service

Written by the company

SOLO Home Delivery are experts in what is often referred to as ‘Ugly’ or ‘Out of Gauge’ freight. Operating from our modern centrally located 50,000sqft distribution hub, we handle thousands of consignments every month, delivered throughout the UK nationwide quickly & efficiently. We focus on performing to KPI’s, providing outstanding customer service whilst working closely & in partnership with our clients. SOLO Home Delivery specialises in ‘One Person’ handled product whereby a traditional 2 person ‘white glove’ service might be too excessive or the product doesn’t fit the requirements of the small parcel networks due to weight or size. In addition to our core delivery business we also offer warehousing, storage & fulfilment as a one stop shop solution. We aim to provide the best possible service, eliminate damages & losses whilst provide high levels of communication across all parts of the journey. With many years of experience & knowledge gained from sitting on ‘all sides of the fence’ we have created a tailored service that we are always aiming to excel at.


Contact info

4.8

Excellent

TrustScore 5 out of 5

961 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(961)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service…

Fantastic service,Claudio the delivery driver was so professional and helpful,the items were so heavy to carry I don't know how he managed it!
Thankyou Claudio....everybody needs a delivery man like him.
Thankyou again,excellent service.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Fast, efficient delivery

Very fast delivery. Arrived within two days of ordering. A three hour slot was confirmed the day before and arrived on time. Bennett was really lovely and polite. Would definitely use again. Thank you.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Ben arrived in the time appointed

Ben arrived in the time appointed. Offered to carry up to the house, (up many steps and over a barrier to keep animals in).
Ben had a mind demeanor amd even spoke to the baby who was toddling around being nosey.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Great delivery

Delivered within the time slot. Ben was polite and was very quiet so he didn't wake the baby in my arms! He put the parcel where I asked and was very cheerful. Thanks Ben!

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Ben strikes again

This morning we had our new bed delivered. The driver was very friendly and polite. We run an animal rescue and have dogs running around sometimes. Once told, he was very cautious and drove with upmost respect. He left all our heavy packages where asked him to. Ten out of ten for professionalism in his role. He is a credit to his company

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service, thank you.

My delivery driver was George. He phoned me 15 minutes before arrival, to advise he was going to deliver my item today. He arrived on time and was polite and professional in his manner. George was also helpful and lifted the item over the doorstep for me. I am very happy with the service I have received today.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic delivery!

Great experience, delivered on time and with a friendly face. Claudio was fantastic, carried all items into thr house and even explained how to put it together.
5 stars!!!

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

I received text to say when the…

I received text to say when the delivery was due.
Daniel kindly rang me and ensured my parcel was delivered to outside my door. He checked it was okay to do so and sent a picture as proof.
Very pleased with the service

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful and on time

Ben was very helpful and even put the bed I had ordered into my house as I was at home with my little one. The bed arrived on time within the time slot I was given.

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Just received my marble lamp from Solo…

Just received my marble lamp from Solo delivered by Ben . How nice it is to have a delivery driver so happy makes such a difference, he was very helpful putting the parcel where it was easier for me as it’s very heavy can’t thank him enough . Would definitely use solo again . Thankyou

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, Daniel the delivery driver was brilliant, my wife was home alone and he carried the heavy delivery to where she wanted it. Also very polite and friendly!

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Ben top deliver driver!

Ben, was kind and considerate. Roughy inside out of the way of the children so was safe to move around. Pleasant chap. Arrived when it said it would. Thanks

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Today Daniel delivered a bed to my…

Today Daniel delivered a bed to my house. He was such a nice and friendly man. Called to say he was on his way which was helpful. He carefully carried and placed the parcel in the house. A very polite man. Thank you

September 27, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look