Got charged for my first appointment that I joined but the psychologist wasn’t there. Been trying to contact him but won’t respond to my messages. And no one is getting back to me from someone.health.... See more
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Simply wanted to reschedule my appointment and they say to do so they charge an extra $100. I understand late fee rescheduling within 24hrs, i probably gave 12 hrs notice, but 100 for people... See more
If you value your mental health and sanity do not use this service. They employ 'experts' who ignore Gp referrals, Go on 10 minute verbal tirades at patients and when sending a formal complaint to the... See more
Dealing with mental health can be overwhelming, daunting and expensive. Although there's many reasons to go, there's just as many reasons that stops someone (me). Someone.health made it so much easi... See more
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Company details
Written by the company
Talk to someone.health about your mental health today. We connect you with Medicare bulk-billed video and phone psychologist counselling, Australia wide.
Contact info
GPO Box 2126, 2001, Sydney, Australia
- 1300 546 821
- team@someone.health
- someone.health
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Great experience
I found it so easy to connect to the video call the audio and picture was great and the Psychologist was wonderful he was so easy to talk to and he really listened and didn’t judge at all and was very understanding and made me feel very comfortable and I felt so good after my appointment looking forward to my next appointment.
The psychologist just listened
The psychologist just listened , intervene briefly and gave a small amount of feedback. She made me thoroughly comfortable and I’m not someone who was positive about doing this . I was very apprehensive but I’ll book in again after session one
First session feeling apprehensive
First session feeling apprehensive, Psychologist made me feel comfortable and I felt listened too.
Being first session did not feel I could open up fully as getting to know Psychologist but by the end of the session I felt comfortable to proceed to further sessions
The psychologist was very kind listen…
The psychologist was very kind listen and very understanding and advised me to how to relax she try to explain use easy words to me for understanding because my English is not good
Steer clear if you value your mental health!
By FAR the worst, most irresponsible mental health service I have ever seen operate. Over 7 months now, I have had psychologists not show up with no communication, cancel appointments last minute, accept bookings then cancel them saying they're not taking new clients... of the approximately 37 appointed I have booked, TWO have gone ahead. The company itself wipes its hands of all responsibility for the actions of its psychologists, doesn't manage complaints, and sends useless template emails that resolve nothing. I have had more stress and anxiety trying to deal with this service than I was originally seeking support for. Awful and dangerous.

Reply from someone.health
It took me a while to build up the…
It took me a while to build up the courage to contact them but once I did it was a weight off my shoulders, they’re really easy to talk and don’t judge you and not knowing them or having to walk into an office, when you can be anywhere you likemakes it easier for you

Reply from someone.health
Johann was awesome and amazing to talk…
Johann was awesome and amazing to talk with and down to earth about everything which is what I appreciate most

Reply from someone.health
Andrew was very easy to talk to I was…
Andrew was very easy to talk to I was comfortable enough to tell him about some horrible things that have happened in my life he was very nonjudgemental and I will be seeing him again

Reply from someone.health
someone.health made each and every step…
someone.health made each and every step towards connecting with a mental health professional very clear and simple.

Reply from someone.health
Very experienced bulk billed psychologist
I’m really happy with my experience. The first session was good, my psychologist was very kind and mostly just listened to me babble on about all the chaos that’s going on in my life at present. I look forward to working with her. I’m so grateful that this is a bulk billing service, I’ve been without a psychologist for a long time and now I can get help, I’m feeling a huge sense of relief!

Reply from someone.health

Reply from someone.health
Issue with contact and payment arrangements.
I just don’t like when I try to contact on phone for enquire something examples to arrange or changes the appointment and with other concerns. Seems its difficult to reach.
Everything has to by email, its a bit difficult for me because English is my second language. My grammar isn’t that good.
I wish can have the direct service with Work Cover Insurance as well rather than the patient have to pay upfront and reimburse with the insurance.
I like the consultation with Dr. Kate Stewart
Thank you
Absolutely horrible experience
Absolutely horrible experience. I had to wait six weeks to get an appointment for a mental health plan. Then I made an appointment which I got pretty quickly but then Jeanine Leabeater. the psychologist kept cancelling with five minutes notice or 15 minutes notice which was really annoying because I still had to fill out the questionnaire the day before. I even recommended it to my daughter’s partner who also made an appointment and waited 40 minutes and no one turned up then they charged her for the appointment because she didn’t turn up and she had to deal with that to get the refund. Made me look really stupid and the psychologist didn’t help me anyway because every time I tried to bring up an issue she just steared me back to her plan which was not what I had asked for. Totally wasted my 20 free appointments for last year and was embarrassed by the experience my daughter in law hand after recommending this company. Did nothing to help my mental health problems only made them much more difficult. I would not recommend this company to anyone. AND it only took you 9 months to reply to this review now THAT says something 🤣🤣🤣🤣🤷♀️

Reply from someone.health
Individually tailored and easy to use
Someone.health is an easy to use online booking service for help in keeping your mental health in check. They have a diverse team of well trained and experienced psychologists to suit everyone's individual needs. I highly recommend them 👍

Reply from someone.health
Super helpful experience
Super helpful experience - Kristie was lovely and supportive and had practical strategies that I could put in place straight away. I felt at ease immediately. Looking forward to my next session!

Reply from someone.health
Someone.health & Doctor Sarah have saved my mental health.
Someone.health made accessing a psychologist so much easier. I literally went to my doctor and said “I need a referral to someone.health, face to face isn’t working for me” and I’ll never look back.

Reply from someone.health
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