Soodress Reviews 187

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were let down by their experience overall. Customers frequently report that the products received are nothing like the images advertised, with significant discrepancies in design, material, and quality. Many found the items to be of poor quality, with cheap fabrics, uneven stitching, and incorrect sizing, making them often unwearable. The return and refund processes are a major source of frustration, as customers face difficulties with invalid return addresses, high shipping costs to China, and uncooperative customer service that often refuses full refunds or offers only partial reimbursements. Some people also felt that orders were never received or arrived significantly delayed, further adding to their dissatisfaction.

What people talk about most

Product

Users describe significant dissatisfaction with the product, frequently reporting that items received bear... See more

Quality

Customers consistently express disappointment with product quality, often receiving items that are cheap,... See more

Return policy

People report negative experiences with the return policy, often finding that returns are not accepted or are... See more

Order

Customers had negative experiences with order, with many advising others not to order from this company due... See more

Refund

Clients share negative opinions on refunds, with many reviewers reporting difficulties in receiving full... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a terrible dishonest company Nothing you get looks like the photos that they publish and they lie about the fabrics they use, saying shirts are silk when they are synthetic. Sizes are quite v... See more

Rated 1 out of 5 stars

I was really drawn to the design of Casual Splicing Loafers For Women Black Cowhide Leathers and decided to purchase two pairs (size 8) back in March 2025 — one for me and one for my twin sister. I’ve... See more

Rated 1 out of 5 stars

I wouldn’t give even 1 Star if it were possible. Their items are not high end. Posting pictures of better garments and sending you rubbish. I never received an invoice or statement. I’ve replied to m... See more

Rated 1 out of 5 stars

Very bad- products never received. Total scam- when I reached out and complained over a year later an incorrect cheaply made shoe was shipped different from the order requested. Absolute disgraceful p... See more



Contact info

1.1

Bad

TrustScore 1 out of 5

187 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid at All Costs…Rip Off

Wish I would have read trustpilot before wasting my money. Ordered in November 2023 and finally received today 30 April 2024 after telling them I’m referring them to PayPal for stealing £130 from me in goods not received. Jacket it a total piece of cheap crap and looks nothing like the item advertised. Material is definitely not that advertised.
AVOID AT ALL COSTS

April 30, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM!!

SCAM SCAM SCAM!!! Phone numbers, email address DO NOT work. They took my money and ran. Didn't
know they were in CHINA. I reported them to the FBI cyber-scan website. Disgusting people who do this kind of thing.

April 22, 2024
Unprompted review
Rated 1 out of 5 stars

Bad items in random sizes

Bad items in random sizes. Size 6 was the same as the size 16. (I ordered the same item in two sizes)
The material was Polyacryl instead of linen, as was declared. Absolute rip off!!

March 11, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience, I felt ripped off! I paid the cost plus shipping, almost $60.00, and I received some fake boots. Never like in the photos on your page. I could never wear them or give them away. No one can use that because they are poorly made, there is no space or flexibility for the upper part of the foot.

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy anything, it's fraud

Don't buy anything, they steal your money. I ordered a blouse more than a month ago, I even paid the express shipping and I have never received it. Unfortunately I saw the reviews online only after I understood that I had been stolen my money.

March 31, 2024
Unprompted review
Rated 1 out of 5 stars

Do not order from them

Do not order from them. I did get most of my items but one was really ugly and I cannot get address to return it. Have emailed repeatedly, with no response. Waste of money and now I’m afraid they will sell my info to other crooks.

March 1, 2024
Unprompted review
Rated 1 out of 5 stars

Poor quality merch, no response to three emails.

I received my order in a timely fashion, however the item is not satisfactory. I've emailed this company three times within the course of two weeks and have received no response. I seldom do business with companies like this and will stick to my rule in the future. Looks like I'm out $50.00 of my hard earned money.

February 20, 2024
Unprompted review
Rated 1 out of 5 stars

You Wont Receive Your Purchase

Its been over two months since I purchased. I still havent recived my order. Five emails later still havent received my order. Most emails went unanswered. Have contacted Paypal to get my money back. Do not buy from this company.

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

A scammers

Unfortunately I have to put one star even they don’t deserve any stars if there is below zero would be thousands below. I didn’t get my merchandise back. They lied and said package returned back to me for unknown reasons. That means they scammed me for $300

November 12, 2023
Unprompted review
Rated 1 out of 5 stars

Return policy

You're can improve by honoring your return policy and responding to the complaints you get from customers! I bought a jacket that didn't fit and after sending 3 emails asking for return information, they still haven't answered me. I have no choice but to write a bad review. The jacket cost $100.

January 25, 2024
Unprompted review
Rated 1 out of 5 stars

A disappointment

Fast delivery. Good quality dress/material but did not fit. Emailed for a return address, no answer. It says 24/48 hrs for a reply. 3 weeks on and 5 emails still no answer. Yet as soon as you order you get an email thanking you for your order. Very disappointed. Most probably in 1 week they will say i cannot return because i have gone beyond my 30 days.

January 28, 2024
Unprompted review
Rated 1 out of 5 stars

Tracking number does not indicate which…

Tracking number does not indicate which carrier package was sent. Info says delivery delay....and then package lost. Very slow feedback and cannot provide tracking number of local carrier for proper tracking. I am still waiting for refund....

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT Order from Soodress!!!!!!!!!!

DO NOT Order from Soodress!!!!!!!!!!
It took two months to receive my order.
Looks like what they’re doing is taking pictures out of magazines with expensive name brand clothing and having their own seamstress try to copy it. The clothes that I bought are 100% copies. Not even the same size that I ordered. SCAM!!!!!!!! I have emailed them 20 times asking for a return address NO HELP!!!

December 5, 2023
Unprompted review
Rated 1 out of 5 stars

SOS FRAUD

SOS FRAUD! Do NOT order from them !!!! What they promise they do not deliver !
I ordered a dress with them ! Arrived 1 month later : different design and length, very poor material. No information available about return policy etc. Not worth the money and the time. STAY AWAY

December 4, 2023
Unprompted review

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