Soodress Reviews 187

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were let down by their experience overall. Customers frequently report that the products received are nothing like the images advertised, with significant discrepancies in design, material, and quality. Many found the items to be of poor quality, with cheap fabrics, uneven stitching, and incorrect sizing, making them often unwearable. The return and refund processes are a major source of frustration, as customers face difficulties with invalid return addresses, high shipping costs to China, and uncooperative customer service that often refuses full refunds or offers only partial reimbursements. Some people also felt that orders were never received or arrived significantly delayed, further adding to their dissatisfaction.

What people talk about most

Product

Users describe significant dissatisfaction with the product, frequently reporting that items received bear... See more

Quality

Customers consistently express disappointment with product quality, often receiving items that are cheap,... See more

Return policy

People report negative experiences with the return policy, often finding that returns are not accepted or are... See more

Order

Customers had negative experiences with order, with many advising others not to order from this company due... See more

Refund

Clients share negative opinions on refunds, with many reviewers reporting difficulties in receiving full... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a terrible dishonest company Nothing you get looks like the photos that they publish and they lie about the fabrics they use, saying shirts are silk when they are synthetic. Sizes are quite v... See more

Rated 1 out of 5 stars

I was really drawn to the design of Casual Splicing Loafers For Women Black Cowhide Leathers and decided to purchase two pairs (size 8) back in March 2025 — one for me and one for my twin sister. I’ve... See more

Rated 1 out of 5 stars

I wouldn’t give even 1 Star if it were possible. Their items are not high end. Posting pictures of better garments and sending you rubbish. I never received an invoice or statement. I’ve replied to m... See more

Rated 1 out of 5 stars

Very bad- products never received. Total scam- when I reached out and complained over a year later an incorrect cheaply made shoe was shipped different from the order requested. Absolute disgraceful p... See more



Contact info

1.1

Bad

TrustScore 1 out of 5

187 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

My mom recently ordered a dress.and…

My mom recently ordered a dress.and what arrived is nothing what was order. Does anyone have their return address, they are not responding. Frustrated!!!

Try to email and they do not return back the emails.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

❤️ in love ❤️

🍀 Oh my gosh..I was writing a bad review last week. I have delited it! 🥰 I was so wrong. I've got it late- very late, but today it arrived. What a dream dress! ❤️❤️❤️ My absolut favorite dress! ❤️❤️❤️ The best one I've ever got! Amazing, wonderful, awesome! ❤️❤️❤️Speachless in love! Thanks! 🍀

November 22, 2023
Unprompted review
Rated 1 out of 5 stars

❗️This website is a scam site designed to defraud customers personal and bank account information ! Be careful !!!❗️❗️don’t not to be deceived! Look at 100% bad reviews online!! they don’t really sale

❗️❗️This website is a scam site designed to defraud customers personal and bank account information ! Be careful !!!❗️❗️don’t not to be deceived! Look at 100% bad reviews online!! they don’t really sale the products ! ! Just stealing your privacy information!! Please stop cheating immediately ❗️you will be in trouble!!

November 22, 2023
Unprompted review
Rated 1 out of 5 stars

Fabric not as described; cheap synthetic instead of silk!!

I had ordered two outfits online. The description said that the material was “Silk”. It took more than a month to receive them and I am super disappointed to see that these outfits are made of some cheap synthetic fabric. There is no return address given. I would advise everyone NEVER to order from Soodress. It is a total FRAUD!!

November 17, 2023
Unprompted review
Rated 1 out of 5 stars

Always check Trustpilot!

Placed order and wish I had checked Trustpilot 1st! They sent order confirmation stating will be dispatched ASAP but a week later tracking link still says 'awaiting dispatch'. Tried to send email chase up but the email address provided does not work. I ordered via PayPal so checked my invoice and turns out this company is also 'soolinen' (already listed on Trustpilot and noted for having bogus reviews!)and email address they have given PayPal is bogus! So PayPal now sorting investigation and getting my money back! So once again lesson is don't touch China based companies until check Trustpilot and even then be cautious as China is putting false reviews on!

November 17, 2023
Unprompted review
Rated 1 out of 5 stars

The dress they sent looked nothing like…

The dress they sent looked nothing like the dress in the photo on their website. It had similar material but instead of a long dress with a drop waist it fit more like a high waist and hit about 5 inches above my ankles so not long. I emailed multiple times but the only response was they could give me a 10% refund or a 30% giftcard. Sorry but I'm not buying anything from them again. The website says they provide return and refund services which is why I originally ordered from them. BUYER BEWARE!!

October 29, 2023
Unprompted review
Rated 1 out of 5 stars

Purchased a blouse 10/5

Purchased a blouse 10/5. Still waiting. No way to contact them. Am sadly assuming I’m out 50.00+ bucks. Very very frustrating. I AM learning! Don’t waste your time or money with this Vo.

October 5, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible costumer service

Terrible costumer service, they mever respond, I ordered a jacket, took for ever and when arrived it was not at all as described. Beware don't buy from them!

October 19, 2023
Unprompted review
Rated 1 out of 5 stars

I purchased from this website several…

I purchased from this website several months ago, and now I still get nothing and the customer service refuses to refund me! Far away from this brand, otherwise, you will lose both of your money and products!

July 7, 2023
Unprompted review
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