Unfortunately I did not have a pleasant experience with them. the abayas I have received were 100% made of polyester and way too overpriced for this kind of fabric. I wanted to send the package back b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Unfortunately I did not have a pleasant experience with them. the abayas I have received were 100% made of polyester and way too overpriced for this kind of fabric. I wanted to send the package back b... See more
Company replied
When I started ordering at Sotra I was very impressed by their product quality. However, their customer service is terrible. They don't inform you of anything, they reply very late and the worst of... See more
Company replied
I really like their clothes and materials. But I can't say the same about the the delivery times and return method as I got one of the clothes stained and damaged, yes they answered my emails and refe... See more
Its been over a week and i have not recieved shipping details yet. I feel a bit lost and feel to contact paypale already but i will another couple of days to see if i dont recieve shipping details and... See more
https://sotra.co
nevadadreef 69D, 3565CA, Utrecht, Netherlands
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Khimaar i ordered is very nice, suits perfectly and fast delivery! Thank you again Sotra 👌
One of the items, abaya, I ordered was out of stock. I got it fast refunded. Other items in my order were fine. XXL hijab was really XXL size, wonderful material and coverage. Just what my wife was looking for. Khimar was light and really nice feeling. This order was actually for my wife. She liked all of it. We might be ordering some more inshAllah.
My khimaars arrived one week later. I absolutely love them. I recommend!
I have been looking for abayas that are beautiful, yet modest, light & fresh without being transparent, good quality without it being over-priced... & Sotra has it all 😍 I am quite small (156 cm), I got the basic abaya in S, still I had 9 fingers of fabric under my ankles, the material wasn't see through (even against light), the Almas knee-lenght khimar would touch the ground in the back, but it was so comfortable I don't think I mind. The tie-back hip were perfect! Full coverage, the fabric is thick yet light & soft, the colors were stunning, I don't think I will buy from any other store anymore.
I'm so happy with my purchases! Love everything about them. The standard of quality is amazing! And customer service was excellent and very helpful. Thank you sotra! Will be shopping again very soon insha'Allah. Jzkn
I bought a khimar and basic abaya (both in vanilla) because I wanted something beautiful to pray in. I can tell you now that the products are to true to the images on their website Masha' Allah! It took about 13 days to deliver to the UK from the Netherlands, however, I don't really care about that and I don't mind waiting. The fabric is lightweight(not sheer), breathable and I haven't experienced any static with it so far. This is probably when one of my best purchases yet! Jazakum Allah Khaira Sotra!
Excellent customer service and reply to emails timely.
I love my items from Sotra, they arrived within a week and half and I was always kept up to date with when it will arrive. I had bought 5 tie back khimars and 3 basic abayas in different colours and they are suppper gorgeous!!! My favourite is the teal and frost colour. Love the material and the look. Super happy with my purchase. It’s perfect for summer!
I really enjoyed having Sotra’s collection. The fabric of the hijab and the abaya is super good above all for summer. ALLAHOUMA Baarik may ALLAH put Baaraka in your business :)
Great service, parcel came in a box with each hijab individually packed. There were two date cookies inside the parcel as well as a du'a for wearing new clothes.
The customer service were very fast in sending me shipping information after discovering that their system had failed to send me the information.
I bought both abayas, a khimar and two types of niqab. The quality is out of this world and so soft and comfortable, I’ve never seen anything like it, and everything fit perfect. This will not be my last order.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.