Very prompt service, packed and booked an hour after placing the order, delivered in NZ a week later. Client is very happy with the new pots in his Jazzmaster. Definitely recommend Soul Drifter Guitar... See more
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Soul Drifter Guitars is legit and I am Happy with all my purchases. Fast delivery via AusPost( no tracking number though). Will be buying more guitar plectrums from them . Cheers
I have so much love for Soul Drifter Guitars. Excellent, responsive, and friendly customer service. When you speak to the owners you know they're passionate about what they do. Outstanding quality at... See more
I have made quite a few purchases with Soul Drifter Guitars and each time I am impressed with the quality, price and speed of delivery. To top it off Ricardo is always prompt with his replies to my qu... See more
Company details
Written by the company
Unique and vintage guitars and basses in Sydney Australia. Premium instrument accessories.
Contact info
1 Junior Street, 2040, Leichhardt, Australia
- +61491612828
- info@souldrifterguitars.com.au
- souldrifterguitars.com.au
4.9
Excellent
387 reviews
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Replied to 100% of negative reviews
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SDG were great AAA+
SDG were great, my guitar is fantastic, sounds killer. It was packed well, I will definately buy from again. Thank you :)
Sendle who the guitar was sent through was not as good, it took just over 3 weeks to get to me with not much tracking info to work on (NSW to WA), they left the guitar out the front of my place of work after 6pm when the shop was closed. It was only due to a customer of ours who noticed it, was able to keep it safe. SDG are changing their freight people, so hopefully this is no longer a issue.
January 14, 2025
Wonderful transaction.
I seldom buy internationally, let alone from 1/2 way around the world!
This transaction was very pleasant, with great and helpful communication.
The guitar arrived surprisingly fast, packed well and exactly as described.
Soul Drifter, highly recommended seller.
Thanks
Jeff
January 23, 2025
Easy fuss-free deal
Easy fuss-free deal. Good value quality products and fast shipping.
January 14, 2025
Great Value
Great communication, fair pricing and fast order processing and delivery.
January 20, 2025
Item arrived on time and as expected.
January 9, 2025
Great products
Great products, at a great price, shipped out right away! Definitely recommend.
January 15, 2025
Perfect product and delivery!
January 8, 2025
Order dispatched promptly
Order dispatched promptly. Arrived safely and as described.
January 11, 2025
Service and product
good product, reasonable price and quick delivery. Happy to recommend and will use again in future.
January 11, 2025
Most of the stuffs they sell aren’t…
Most of the stuffs they sell aren’t easily available here in Australia. Quick dispatch and delivery.
January 1, 2025
Screws for my guitar looked good but…
Screws for my guitar looked good but I should’ve confirmed the fitment, great customer service and support!!
December 19, 2024
Reply from Soul Drifter Guitars
Thanks for the feedback Steve.
A couple of things to clarify here.
First off, based on this and other similar feedback about shipping delays, the shop has switched shipping partners after this past holiday season.
Second, multiple communications were sent to Steve prior to his package arriving alerting him of delays due to holiday traffic and the CA wildfires. That said, understandable that customers want their orders arriving quickly of course.
Lastly, after this review, an attempt was made to contact the customer directly to inquire and hopefully resolve the "fit" issue. The listings for the product purchased clearly describes compatibility and we haven't heard this feedback before so assume there are other factors involved here.
That said, the customer does not respond or does not appear to want to resolve the issue.
All in all a good learning for the shop although we would've preferred to reach a resolution.
Quality products,Great Prices ,Fast…
Quality products,Great Prices ,Fast shipping and Good communication. This is my 2nd purchase from Soul Drifter Guitars and won’t be my last!
December 22, 2024
Bad situation made right.
Order confirmed on 12/16/2024 and $76.68 paid. Item never received. No shipping information was ever sent. Company did respond and has taken steps to correct the issue. Still waiting but customer service has proven to be top shelf.
December 16, 2024
Reply from Soul Drifter Guitars
Hi Lester - I just gave you a call and left you a voicemail. Sometimes customers tell us shipping notifications go to their junk mail. But your parcel (from Australia to the US) seems to be a bit delayed but it's on it's way and has cleared customs in the USA. We are disappointed to hear you are not having the best experience. Hopefully you can tell by our other reviews we take this sort of thing very seriously and we hope to resolve this with you.
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