Very prompt service, packed and booked an hour after placing the order, delivered in NZ a week later. Client is very happy with the new pots in his Jazzmaster. Definitely recommend Soul Drifter Guitar... See more
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Company details
Written by the company
Unique and vintage guitars and basses in Sydney Australia. Premium instrument accessories.
Contact info
1 Junior Street, 2040, Leichhardt, Australia
- +61491612828
- info@souldrifterguitars.com.au
- souldrifterguitars.com.au
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Quick delivery
Quick delivery, great communication and product exactly as described. Would definitely use again.
Great service and experience
Ricardo was very accommodating and made time for me to do in person collection. He took the time to make sure that the hardware I bought would fit my tremolo. Even gave me a free fretboard wax to take home and try out.
Guitar looks great with the new hardware and holds tune so much better now.
Highly recommend their store and service, I'll be going back again for sure!
consistently great service every time
consistently great service every time, they go out of their way to help 👏
An easy to navigate website stocking an…
An easy to navigate website stocking an item I couldn't find elsewhere in Australia at a price that was way too competitive to ignore. Postage was super quick and packaged well.
Timely arrival of a package
Timely arrival of a package, is always good. Secure packaging 10/10
Recommended
It's a mad world where my best option to buy a US made product and get it to the UK is to buy from Australia! However I can't fault this shop, quick, efficient and great service.
Exactly perfect shopping experience…
Exactly perfect shopping experience much appreciated tkx
Communication is spot on
Communication is spot on. The fine tuners i received are a deep red, which goes with my guitar so well
Shipping surprisingly fast for coming Australia
Definitely will return for future upgrades!
Cheers…
Excellent personalised service highly…
Excellent personalised service highly recommend these guys
Fantastic experience
Above and beyond service!
They took a special order for me from one of their US suppliers. The US delayed this order (not SDG fault), then sent the incorrect item. Even though Soul Drifter did not carry this exact item, they were able “create” a correct replacement from their stock.
Ricardo kept in touch through this drawn out process, replying to emails within a few minutes. Their service could not be faulted!
Tony C.
great product & efficient service
Fast shipping
Fast shipping. Quality products. The only thing that surprised me was the overly large size of some of the Allen Keys. Otherwise all good.
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