I paid express shipping and received my item 2 weeks later. When it did finally arrive the photo barely held in the rotating photo box and the photos themselves were shrunk and were barely visible. No... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought a customised order which wasn't worth the cost. This was for my Grandsons 18th. It looked nothing like the item on their website. Customer services were less than helpful and it was quite o... See more
Fraudulent website !!!!!!!!!!!!!!!!!! Fraudulent website !!!!!!!!!!!!!!!!!! If there was an option for NO stars that would have been my choice because they do not deserve ONE star!! please do... See more
I know I’m in the minority looking at other reviews but I’ve had a great experience. Ordered a personalised charm last Thursday and it arrived this morning, plenty of time for Christmas. Quite excitin... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I still havent recieved my xmas gift…
I still havent recieved my xmas gift and was told to deleted the bad review and the will refund my $7.99 for the extra cost to ship it here fast i will not delete. Crapthey stole my money and they are fake they also have another scam business with another name they scamming people for money ....these scammers i will do a claim with my bank and dont every email me again telling me to delete my review i want people to know you are not true scammers you are .... you
Scam artists
Bought 2 photo wallets
They came. One was ok one was awful I mean picture printed on paper and glued on awful... picture on Instagram @mrssophieyates. Customer service wouldn’t help me until I wrote an awful review on here and they begged me to take it off and they would either refund me £10. Or send another one... 29th of November they tell me it’s on its way... I send them a messeges on the 17th December asking where it was and I got some rubbish about it not passing quality control. They have now blocked me and didn’t respond to me so again I’m leaving a review to say don’t waste your time or your money on these absolute scammy scam of a company. 1 Xmas present down and I will not be taking this review off. Awful don’t buy.
I know I’m in the minority looking at…
I know I’m in the minority looking at other reviews but I’ve had a great experience. Ordered a personalised charm last Thursday and it arrived this morning, plenty of time for Christmas. Quite exciting watching it being tracked every step from China to Hong Kong to Germany to UK to my house. Such a big journey for a tiny charm! I paid express delivery ... not cheap at £18, but it was worth it. Quality is good, photo a bit dark but that’s my fault choosing a dark image. I would recommend but with caution mindful of other reviews.
FAKE
Can’t believe I’m sat waiting for my daughters Christmas present! Just tried the tracking number the company sent me and it does not exist !! Seen similar reviews on here and I’m gutted, Scam DO NOT BUY FROM THIS COMPANY
Well my experience
Well my experience. My friend purchased A plate for my 5 yr old daughter she took well care of her gift. Package was cute chain was beautiful but changed color within a month or so. My first reaction was look them up and check out page. So i did says 14ct gold plated lies.... So yeah
I had a bad experience with this company I ordered a item about a month ago and I never received it my tracker kept saying it’s been sent to to the next place constantly
First time I wasn’t impressed
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






