Soulfeel Reviews 52

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I paid express shipping and received my item 2 weeks later. When it did finally arrive the photo barely held in the rotating photo box and the photos themselves were shrunk and were barely visible. No... See more

Rated 1 out of 5 stars

I bought a customised order which wasn't worth the cost. This was for my Grandsons 18th. It looked nothing like the item on their website. Customer services were less than helpful and it was quite o... See more

Rated 1 out of 5 stars

Fraudulent website !!!!!!!!!!!!!!!!!! Fraudulent website !!!!!!!!!!!!!!!!!! If there was an option for NO stars that would have been my choice because they do not deserve ONE star!! please do... See more

Rated 4 out of 5 stars

I know I’m in the minority looking at other reviews but I’ve had a great experience. Ordered a personalised charm last Thursday and it arrived this morning, plenty of time for Christmas. Quite excitin... See more

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1.6

Bad

TrustScore 1.5 out of 5

52 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

I still havent recieved my xmas gift…

I still havent recieved my xmas gift and was told to deleted the bad review and the will refund my $7.99 for the extra cost to ship it here fast i will not delete. Crapthey stole my money and they are fake they also have another scam business with another name they scamming people for money ....these scammers i will do a claim with my bank and dont every email me again telling me to delete my review i want people to know you are not true scammers you are .... you

December 21, 2018
Unprompted review
Rated 1 out of 5 stars

Scam artists

Bought 2 photo wallets
They came. One was ok one was awful I mean picture printed on paper and glued on awful... picture on Instagram @mrssophieyates. Customer service wouldn’t help me until I wrote an awful review on here and they begged me to take it off and they would either refund me £10. Or send another one... 29th of November they tell me it’s on its way... I send them a messeges on the 17th December asking where it was and I got some rubbish about it not passing quality control. They have now blocked me and didn’t respond to me so again I’m leaving a review to say don’t waste your time or your money on these absolute scammy scam of a company. 1 Xmas present down and I will not be taking this review off. Awful don’t buy.

December 19, 2018
Unprompted review
Rated 4 out of 5 stars

I know I’m in the minority looking at…

I know I’m in the minority looking at other reviews but I’ve had a great experience. Ordered a personalised charm last Thursday and it arrived this morning, plenty of time for Christmas. Quite exciting watching it being tracked every step from China to Hong Kong to Germany to UK to my house. Such a big journey for a tiny charm! I paid express delivery ... not cheap at £18, but it was worth it. Quality is good, photo a bit dark but that’s my fault choosing a dark image. I would recommend but with caution mindful of other reviews.

December 19, 2018
Unprompted review
Rated 1 out of 5 stars

FAKE

Can’t believe I’m sat waiting for my daughters Christmas present! Just tried the tracking number the company sent me and it does not exist !! Seen similar reviews on here and I’m gutted, Scam DO NOT BUY FROM THIS COMPANY

December 17, 2018
Unprompted review
Rated 2 out of 5 stars

Well my experience

Well my experience. My friend purchased A plate for my 5 yr old daughter she took well care of her gift. Package was cute chain was beautiful but changed color within a month or so. My first reaction was look them up and check out page. So i did says 14ct gold plated lies.... So yeah

September 12, 2018
Unprompted review
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