Great sound! I originally ordered the SONY MDR-EX650 and had to return them for a slight electric hissing and poor bass so I was sceptical about ordering a similar product like this but wow was I wron... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Buy official SoundMAGIC headphones and earphones in the UK and Europe. Award winning wired and wireless headphones including the SoundMAGIC E10.
Contact info
Dolphin Way, BN43 6NZ, Shoreham-by-Sea, United Kingdom
- 01903 767916
- support@soundmagicheadphones.com
- soundmagicheadphones.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been using SondMgic headphones…
I have been using SondMgic headphones for the last 10 years and have not found the need to use any other headphones. I've had two pairs of their E10's which I thought were great, but have now purchased their E80C's which I think sound better than the E10's, so win-win...
Great service and fantastic product.
Great service and fantastic product.
If your phone/tablet has a usb c socket, but doesn't have a headphone jack, you need these.
Amazing sound quality at an unbelievable price
Ordered hp151 on 21st April 2024 from…
Ordered hp151 on 21st April 2024 from India and received it on 29th April 2024 at my home. The headphones are awesome sounding. The build quality is awesome and sturdy. Just that there is a bit of sound leakage from behind the ear as the seal is not perfect so I have to put them on/over the ears rather than around the ear. When I put them on the ear the sound is completely satisfying. It’s neutral and everything comes thru.
Good quality headphones at a good…
Good quality headphones at a good price. However I think the USB-C connector should be straight not right-angled.
Easy ordering and swift delivery
Easy ordering and swift free delivery. Excellent product which really optimised my Qobuz HiRes files on my Oppo phone.
New headphones ,good communication on…
New headphones ,good communication on when despatched and arrived on time when they said they would , just the job .
I got a Maoam with it!
Soundmagic E80 Wired Earbuds No…
Soundmagic E80 Wired Earbuds No Microphone HiFi Stereo Earphones Noise Isolating in Ear Headphones Comfortable Fit Super Bass for Audiophile Blue
I bought 2 sets of these. The first arrived with the coating on the wires cracked and within a day it had started to peel off. Left a message on Amazon, no response from SoundMagic, Amazon gave me a gift voucher to replace them. The new headphones peeled away along the length of the wires within days - I left another message on the seller's site on Amazon and have received no reply. Both the product and the company are useless - faulty product and no customer service.
Never received my order and they don't…
Never received my order and they don't reply my emails, avoided buying them from Sound magic au,

Reply from SoundMAGIC Europe
Cheap sound
Delivery was extremely fast, which is great!
However, the sound quality is awful, and feels extremely cheap
Quick delivery, great sound
Bought from the UK branch:
Quick, easy, fast delivery and great sound quality :)
Stay away
I would love to comment on the quality of the headphones however I have never received them. I received an email 1 month ago stating they were "on their way" however australia post have them on tracking as being delayed. The company has not responded to my emails. I don't care if they are good, in fact I am not convinced they exist. Stay away.
What a scam
What a scam. Bought the e11bt twice because I thought the first ones were knockoffs. The second ones from the official site. They last 6 hours tops fully charged. And doesn't look like the picture on the box. The buttons aren't white for instance. Stay far away from this ludicrous company!

Reply from SoundMAGIC Europe
Very good value headphones
Very good value headphones. Not always super-durable, but I've returned to them repeatedly as they offer much better sound than their price point suggests. I've just ordered directly through their website for the first time, and the order turned up quickly and with a nice double discount.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







