Sounds Heavenly Reviews 165

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their high quality and effectiveness in enhancing sound systems. Many people appreciate the exceptional service, noting the staff's expertise and willingness to provide detailed advice and support. Reviewers frequently mention the excellent quality of the cables and other products, which are often described as premium and perfectly functional. The delivery service is also highly regarded, with consumers reporting fast and efficient shipping, even to international destinations.

What people talk about most

Product

Reviewers mention positive feedback about products. Customers consistently praise the high quality of the... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness and expertise. Many reviewers praise a... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of products and cables.... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speed of delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve responded straight away to my questions about which cables were suitable for my HiFi system. The cables arrived within a few days and are perfect. They have cured a horrible earth hum and I now... See more

Company replied

Rated 5 out of 5 stars

Where do I start purchased a 7 55 mk 2 tv ( with code) 6 weeks ago and spent a month trying to work out controls,set up,sound,picture etc etc, obviously i' m no Einsteine!!. Rolling forward 5 weeks... See more

Company replied

Rated 5 out of 5 stars

Heard about Sounds Heavenly from a comment/recommendation on TikTok. I emailed Steve and he gave me all the advice and recommended the lead I would need. Ordered the lead, arrived on time, quality... See more

Company replied

Rated 5 out of 5 stars

Slightly tricky problem connecting a new, cheapo amp to a pair of Beolab 3 speakers. Excellently and patiently managed by Steve, attention to detail and excellent service for a relatively small deal.... See more

Company replied


Company details

  1. Cable Company

About Sounds Heavenly

Written by the company

WELCOME TO SOUNDS HEAVENLY!

We produce specialist audio cables and accessories for Bang & Olufsen, Naim, Quad, Meridian and many other high end audio systems.

If you need any assistance finding the right cables for your needs, please get in touch using our contact form for help and advice.

Sounds Heavenly was established in 2004 by Steve Marriott, who still manages the company on a daily basis. Sounds Heavenly has grown to become the UK's leading independent manufacturer of cables for Bang & Olufsen audio systems, supplying to customers and businesses worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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Rated 5 out of 5 stars

Great service from Steve

Great service from Steve. Order arrived safely and on time. I will recommend and come back again should I need similar. Appreciate your help.

May 28, 2024
Unprompted review
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Reply from Sounds Heavenly

Thanks, really pleased to hear that everything arrived quickly!

Rated 5 out of 5 stars

Steve is your man!

Steve is your man!

Simply you pay for what you get.

Great leads and above all else, great service, arrived next day!
Who needs Amazon when you've got Steve! Ha!

May 14, 2024
Unprompted review
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Reply from Sounds Heavenly

Thank you, glad to hear that everything arrived quickly! I'm always happy to help with connection advice, which is something that Amazon can't offer ;-)

Rated 5 out of 5 stars

Top Service and Advice

Steve was super helpful helping me find the correct leads to get my Bang and Olfsen Cd working with my speakers we also help me set up the system correctly he is super quick to reply to email even on a sunday!!!
5 stars

May 14, 2024
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words, glad to hear that all is working well!

Rated 5 out of 5 stars

Super cables

Super cables, always working, high quality redendering and fast delivery.
Steve is also super helpful for info/setup/B&O config options.

Highly recommended

May 8, 2024
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words and for your purchase, I'm pleased to hear that you are happy with the cables!

Rated 5 out of 5 stars

STEVE TOOK THE TIME TO HELP ME BUY THE…

STEVE TOOK THE TIME TO HELP ME BUY THE CORRECT SPEAKER AND ALEXA CONECTIONS
A NICE GUY....
ALL ARRIVED IN A FEW DAY..
WELL DONE A PLEASURE TO CONDUCT BUSINESS
WITH YOU
TRICIA

April 24, 2024
Unprompted review
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Reply from Sounds Heavenly

Thanks Tricia, glad to hear that all is working well. I'm always happy to help with any connection questions! Kind regards, Steve.

Rated 5 out of 5 stars

Great products

Great products, great prices, great communication and the best knowledge on Bang olufsen products. Highly recommend 👌

April 29, 2024
Unprompted review
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Reply from Sounds Heavenly

Thank you!

Rated 5 out of 5 stars

Thanks for outstanding service

Thanks for outstanding service. Powered cable kit arrived promptly, securely packaged with clear instructions. Quality looks superb. Literally plug & play. Took a couple of minutes to install and brought the B&O speakers back to life instantly, driven directly from Sony smart TV. Simple, good quality value for money solution.

April 12, 2024
Unprompted review
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Reply from Sounds Heavenly

Thanks for your purchase, glad to hear that all is working well!

Rated 5 out of 5 stars

Steve is knowledgeable and helpful

Steve is knowledgeable, kindly and ready to discuss the nitty gritty of an installation. In my case, I was attempting to connect some older, good-looking B&O analogue Masterlink equipment (Beocenter 2) to a newer digital Netlink B&O Beovision 11 TV. Duh! Denmark central had their eyes set on sale of a new TV to me whereas I wanted to keep the older vibe and my bank balance intact. Steve suggested some solutions and, although I didn’t buy anything from him, it was a pleasure to discuss the issues.

December 8, 2023
Unprompted review
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Reply from Sounds Heavenly

I'm glad to have been able to help you keep your B&O system working, thanks for your kind words!

Rated 5 out of 5 stars

Best customer service

Contacted B&O for support connection speakers to an old B&O stack system. They couldn’t help but pointed me in the direction of Sounds Heavenly. Steve talked me through what cables I needed which arrived very quickly and he also walked me through exactly what I needed to do. I now have an amazing system. Would highly recommend !

March 2, 2024
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words, really happy to have been able to help!

Rated 5 out of 5 stars

Steve

Steve, thanks for the help with my setup! It’s working great now. If you want good advice using B&O products don’t look further, ask Steve.

March 1, 2024
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words, glad to hear that all is working well!

Rated 5 out of 5 stars

Brilliant service

Very helpful and Steve is full of technical knowledge.

His suggested leads work well and he gave good guidance on the connections on my ancient Beomaster 5000

February 26, 2024
Unprompted review
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Reply from Sounds Heavenly

Thanks for your purchase and for your kind words, glad to hear that all is working well!

Rated 5 out of 5 stars

Replacement package sent ASAP

The original package got lost by the post office, but after a quick email, Steve sent me a pair of new replacement cables that came within a week, no additional charge! Great service and communication. Thanks Steve!

February 16, 2024
Unprompted review
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Reply from Sounds Heavenly

Sorry about the delay to your delivery, thank you for allowing me to resolve the issue for you.

Rated 5 out of 5 stars

Couple weeks ago purchased one of the…

Couple weeks ago purchased one of the cables for £59 for my non bang&olufsen system . Proper advice given , fast response times. Fantastic service and very fast delivery.

February 3, 2024
Unprompted review
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Reply from Sounds Heavenly

Thanks for your kind words, I'm pleased to hear that you are happy with the products and service received!

Rated 5 out of 5 stars

I do like music

I do like music. I like it a lot and have a very eclectic collection. But for nearly thirty years I have only played cd's. I have a B&O system which is twenty five years old but fantastic, sound as well as still looking ahead of it's time. I was recommended to contact Steve at 'Sounds Heavenly' so that I could connect a turntable and play vinyl. Steve, answered all my questions supplied a pre amp and a lead . It works perfectly! After years of being told that it was not possible I am now listening to REAL sound once again. Thank you Sounds Heavenly. Tony.

February 12, 2024
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks Tony, glad to hear that all is working well!

Rated 5 out of 5 stars

I'm no audio expert and required the…

I'm no audio expert and required the advice and assistance of Steve to help me use a group of B&O speakers that I had inherited with non-B&O hardware.
He was extremely patient and he gave me all the support I needed and I'm now successfully using a wonderful audio system.

February 8, 2024
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Many thanks for your kind words, I'm always happy to help with any questions!

Rated 5 out of 5 stars

thanks to Steve to help me with lot of…

thanks to Steve to help me with lot of trouble i found in my B@O speakers
Steve has been very patient, and professional

good teacher , good professional and good person

February 2, 2024
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words, I'm pleased to have been able to help with your B&O connections!

Rated 5 out of 5 stars

Fantastic service!

Steve is an absolute gent! Very knowledgeable about B&O equipment, and generous with sharing that knowledge. The cable I bought is also very well made and worked perfectly.

January 19, 2024
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thank you! Glad to have been able to help and that the cable is working well.

Rated 5 out of 5 stars

Great product, great service

Patient, professional and really attentive.
Great service

January 19, 2024
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Many thanks, glad to hear that you are happy with the service you received!

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