Sounds Heavenly Reviews 165

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their high quality and effectiveness in enhancing sound systems. Many people appreciate the exceptional service, noting the staff's expertise and willingness to provide detailed advice and support. Reviewers frequently mention the excellent quality of the cables and other products, which are often described as premium and perfectly functional. The delivery service is also highly regarded, with consumers reporting fast and efficient shipping, even to international destinations.

What people talk about most

Product

Reviewers mention positive feedback about products. Customers consistently praise the high quality of the... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness and expertise. Many reviewers praise a... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of products and cables.... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speed of delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve responded straight away to my questions about which cables were suitable for my HiFi system. The cables arrived within a few days and are perfect. They have cured a horrible earth hum and I now... See more

Company replied

Rated 5 out of 5 stars

Where do I start purchased a 7 55 mk 2 tv ( with code) 6 weeks ago and spent a month trying to work out controls,set up,sound,picture etc etc, obviously i' m no Einsteine!!. Rolling forward 5 weeks... See more

Company replied

Rated 5 out of 5 stars

Heard about Sounds Heavenly from a comment/recommendation on TikTok. I emailed Steve and he gave me all the advice and recommended the lead I would need. Ordered the lead, arrived on time, quality... See more

Company replied

Rated 5 out of 5 stars

Slightly tricky problem connecting a new, cheapo amp to a pair of Beolab 3 speakers. Excellently and patiently managed by Steve, attention to detail and excellent service for a relatively small deal.... See more

Company replied


Company details

  1. Cable Company

About Sounds Heavenly

Written by the company

WELCOME TO SOUNDS HEAVENLY!

We produce specialist audio cables and accessories for Bang & Olufsen, Naim, Quad, Meridian and many other high end audio systems.

If you need any assistance finding the right cables for your needs, please get in touch using our contact form for help and advice.

Sounds Heavenly was established in 2004 by Steve Marriott, who still manages the company on a daily basis. Sounds Heavenly has grown to become the UK's leading independent manufacturer of cables for Bang & Olufsen audio systems, supplying to customers and businesses worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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Rated 5 out of 5 stars

What's not to like.....Highly recommended !!

Great selection of products for the seasoned HiFi Buff or even if you've just starting out and looking for that elusive connector cable. Found what I needed very quickly, but remember that, help is on hand from Steve if you are unsure. Quality of the products is top of the tree. Connectors, leads and sockets are always of premium quality. Transactions and delivery is very secure. I ordered at 1600hrs Monday and my package arrived 10.00am Tuesday....it doesn't get any better!

January 9, 2024
Unprompted review
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Reply from Sounds Heavenly

Many thanks for your order and for your kind words - I'm really pleased that everything arrived so quickly! Please ask if you need any help with connections in the future!

Rated 5 out of 5 stars

Outstanding service

Outstanding service, great product. Rare in these days, personal attention and efficiency, made the extra effort to dispatch despite Xmas Holiday period already starting. Great quality product

December 22, 2023
Unprompted review
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Reply from Sounds Heavenly

Thanks, really pleased to hear that your order arrived in time for Christmas, wishing you a Happy Christmas!

Rated 5 out of 5 stars

Wow, Sounds Heavenly !!!…

Quick response to my initial problem enquiry, then very fast delivery of the solution cables ! And how true Steve's words were, a pair of B&O Emerge speaker's connected up to my Linn Classik and wow they sound heavenly ! The decades rolled back to the day's I had Beolink in our home... Thank you !

November 27, 2023
Unprompted review
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Reply from Sounds Heavenly

Thanks for your kind words, really glad to hear that all is working well!

Rated 5 out of 5 stars

Most helpful and understanding

Great service. For months I've been pondering how to utilise 4 B and O speakers after a house downsize. I know nothing about HiFi cabling but Steve was very understanding and thorough. I now have my beautiful beolab 6000 speakers working directly off an Echo dot. (watch out latest echo dot doesn't have line out). Speedy delivery (24hours) was a big plus.

November 28, 2023
Unprompted review
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Reply from Sounds Heavenly

Thanks for your kind words, I'm pleased to hear that all is working well!

Rated 5 out of 5 stars

Fantastic service!

Steve is so helpful and knowledgeable. His product advice for my Beosound9000 helped me get my old system back up and running. Great service and super fast delivery.
Highly recommended ⭐️⭐️⭐️⭐️⭐️

November 24, 2023
Unprompted review
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Reply from Sounds Heavenly

Thanks for your kind words, really glad to hear that your B&O system is working well again!

Rated 5 out of 5 stars

Heavenly service from Sounds Heavenly

Very fast response with accurate technical advice backed with fast fulfilment of high quality cables. And a good web site that is easy to use to find and order cables.

November 18, 2023
Unprompted review
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Reply from Sounds Heavenly

Many thanks for your kind words, really pleased that the cables arrived quickly and are working well! Please ask if you need any help with connections in the future!

Rated 5 out of 5 stars

Excellent service

Great website for B&O advice and accessories with efficient and fast online sales service. I bought high quality Beolab speaker cables with shipping to Switzerland.

October 27, 2023
Unprompted review
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Reply from Sounds Heavenly

Thanks for your order and for your kind words, I'm glad the website was easy to use and that your cables arrived quickly!

Rated 5 out of 5 stars

The go to for B&O cables

Simply quality cables for a good price, never any troubles with my orders. Cables always perform as expected. Even though Brexit has made it a bit more time consuming to ship, I received the cables within their specified delivery windows. Top stuff Steve! Greetings from the Netherlands!

October 28, 2023
Unprompted review
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Reply from Sounds Heavenly

Thanks for your purchase and for your kind words, I'm really pleased to hear that the cables have arrived quickly!

Rated 5 out of 5 stars

Beogram 7pin din-to-RCA

I ordered a Beogram 7pin din-to-RCA cable which arrived here today safely and quickly. It works a treat.

Connected a pre-amp to a 35 year old B&O Beogram 9000 (a touch of nostalgia from my much younger days)… linked to a line-in on a Sonos Port and it all worked first time

Now playing vinyl on my Sonos setup here. So thanks🙏very much to Steve @ Sounds Heavenly for the great service.

October 28, 2023
Unprompted review
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Reply from Sounds Heavenly

Thanks for your purchase, glad to hear that all is working well!

Rated 5 out of 5 stars

Awesome man that Steve.

Awesome man that Steve, explained my problem and what I would like to do, pointed me to the right stuff, ordered, installed and working in no time, big thank you again.

October 9, 2023
Unprompted review
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Reply from Sounds Heavenly

Thank you, really pleased to hear that all is working well!

Rated 5 out of 5 stars

Great product and excellent service

After the cable had been delivered (very quickly), I contacted Steve about issues I was having with my particular use case, and he (very quickly, again) adjusted the hardware to support a signal I needed.

I really appreciate being able to get a product that solves such a specific problem, and that Steve went the extra mile to make sure it did the job. All of his replies were friendly, too, which always means a lot. Thanks a bunch.

October 4, 2023
Unprompted review
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Reply from Sounds Heavenly

Thanks for allowing me to get everything working for you, I'm always happy to help with any questions so you can get the best from your system!

Rated 5 out of 5 stars

Problem Solved!

On two occasions now I have experienced problems with my B&O speakers, I had purchased these 2nd hand, when a problem arose, I had no idea where to go or who to turn to. I came across Sounds Heavenly and contacted Steve. What can I say? He responded in super quick time and sorted out my problems on both occasions. Absolutely Brilliant. So impressed was I, I bought him a well deserved coffee!

Thanks Steve

October 3, 2023
Unprompted review
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Reply from Sounds Heavenly

Many thanks for your kind words and for your generosity in buying me a coffee, that is really appreciated! Please ask if you need any help with your B&O system in the future and I will be pleased to assist!

Rated 5 out of 5 stars

Sounds Heavenly, my go to for connectivity.

Steve at sounds heavenly has been making my cables for as long as I can remember. I am constantly In a state of flux with my B&O collection and generally am always looking for a cable. Powerlink, masterlink,aux to jack you name it I normally need it.
Steve's website is easy to use for a complete computer novice like me.
The cables always arrive within a couple of days and just say " quality" .
Thank you Steve.
Please take a look at the website. Its not just B&O connectivity, there are many more manufacturers catered for.
And don't be afraid to ask advice, Steve is always super helpful.

September 15, 2023
Unprompted review
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Reply from Sounds Heavenly

Many thanks for your kind words, I am always happy to help with any connection questions!

Rated 5 out of 5 stars

Steve at Sounds Heavenly has been excellent. A1

Steve at Sounds Heavenly has been extremely helpful and advised and sold me the appropriate cables I needed to connect my Naim Uniti Atom to a recently purchased pair of Beolab 6000s (Steve also recommended the B&O dealer where I bought the 6000s, who has also been great) and it's all working beautifully and sounding great !
Can't recommend Steve and Sounds Heavenly highly enough - superb customer service. Thank you

August 16, 2023
Unprompted review
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Reply from Sounds Heavenly

Many thanks for your kind words, I'm pleased to have been able to help you with cables and support to get your system working!

Rated 5 out of 5 stars

Fabulous customer service!

I was hunting for a cable for connecting a vintage B&O unit to my Sonos system but had no idea what I wanted or whether it even existed! Got in touch with Steve and within the hour he had sent me details of exactly what I needed and which duly arrived the very next day. Amazing customer service and highly recommended. Thank you!

August 11, 2023
Unprompted review
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Reply from Sounds Heavenly

Thanks for your kind words, glad to be able to resolve the issue and provide the cable you needed!

Rated 5 out of 5 stars

Cavus preamp for older B&O systems

I was having problems with my existing pre amp, which was causing a loud humming noise from the speakers, so contacted Steve. I had previously bought the relevant cables to connect my Beogram 1700 from Sounds Heavenly, so was allowed to buy a new Preamp at half of the bundle price! Great value, well worth discussing your requirements with Steve before you consider buying stuff. Sound advice every time, pardon the pun!
New Cavus preamp sorted out the humming problem , so can now listen to my vinyls in comfort. Very happy.

August 9, 2023
Unprompted review
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Reply from Sounds Heavenly

Thanks for your order, I'm pleased that my pre-amp resolved the issues that you were having. Kind regards, Steve.

Rated 5 out of 5 stars

The Best you can get for all B&O enthusiasts

I am a long time B&O enthusiast and Sounds Heavenly are well known in the community as the go-to place for cables and connections. As i now tend to use a mix of B&O and other equipment (Sonos, Apple Homekit and Amazon Echo) in my home it has been vital for me to use tried and tested cables to ensure everything works as intended and maintains the performance of the products. I've tried cheaper alternatives from EBay etc but often these are very old or of poor quality and don't allow for the flexibility i need.

I would also add that the postage service is fantastic and on my last purchase i received the necessary cables for my new Beolab speaker within 24hrs of placing the order.

August 9, 2023
Unprompted review
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Reply from Sounds Heavenly

Many thanks for your order and for your kind words. I am really pleased that your order arrived quickly and that all is working well!

Rated 5 out of 5 stars

Connecting Beosound core to Beosound 9000 and Beosound 8000 speakers

I am in the US and was trying to salvage my Bang and Olufsen 9000 system and speakers. With the Beosound core and Steve’s help with finding the right cables I now have my music back and the audio is superb. Steve was prompt and very helpful. I did have to ship the cables to a friend in UK who shipped it to me in US. While there are other cheaper alternatives I did not want to compromise on the quality of sound.
Thank you Steve!!

June 23, 2023
Unprompted review
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Reply from Sounds Heavenly

Thanks for your kind words, I am pleased that everything is working well!

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