Sounds Heavenly Reviews 165

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their high quality and effectiveness in enhancing sound systems. Many people appreciate the exceptional service, noting the staff's expertise and willingness to provide detailed advice and support. Reviewers frequently mention the excellent quality of the cables and other products, which are often described as premium and perfectly functional. The delivery service is also highly regarded, with consumers reporting fast and efficient shipping, even to international destinations.

What people talk about most

Product

Reviewers mention positive feedback about products. Customers consistently praise the high quality of the... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness and expertise. Many reviewers praise a... See more

Quality

Clients share positive opinions on quality, consistently praising the high quality of products and cables.... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speed of delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steve responded straight away to my questions about which cables were suitable for my HiFi system. The cables arrived within a few days and are perfect. They have cured a horrible earth hum and I now... See more

Company replied

Rated 5 out of 5 stars

Where do I start purchased a 7 55 mk 2 tv ( with code) 6 weeks ago and spent a month trying to work out controls,set up,sound,picture etc etc, obviously i' m no Einsteine!!. Rolling forward 5 weeks... See more

Company replied

Rated 5 out of 5 stars

Heard about Sounds Heavenly from a comment/recommendation on TikTok. I emailed Steve and he gave me all the advice and recommended the lead I would need. Ordered the lead, arrived on time, quality... See more

Company replied

Rated 5 out of 5 stars

Slightly tricky problem connecting a new, cheapo amp to a pair of Beolab 3 speakers. Excellently and patiently managed by Steve, attention to detail and excellent service for a relatively small deal.... See more

Company replied


Company details

  1. Cable Company

About Sounds Heavenly

Written by the company

WELCOME TO SOUNDS HEAVENLY!

We produce specialist audio cables and accessories for Bang & Olufsen, Naim, Quad, Meridian and many other high end audio systems.

If you need any assistance finding the right cables for your needs, please get in touch using our contact form for help and advice.

Sounds Heavenly was established in 2004 by Steve Marriott, who still manages the company on a daily basis. Sounds Heavenly has grown to become the UK's leading independent manufacturer of cables for Bang & Olufsen audio systems, supplying to customers and businesses worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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Rated 5 out of 5 stars

Excellent company

Well made cables. High quality connectors. Well insulated as there is no hum . Great responses to initial questions. All round professional company

May 26, 2023
Unprompted review
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Reply from Sounds Heavenly

Thanks for your kind words and for your order, I'm pleased to hear that everything is working well!

Rated 5 out of 5 stars

Excellent customer Service and Excellent Product …

Sounds Heavenly have got customer service right! Quick responses to sales or technical queries and the products are of excellent quality. I have no hesitation in thoroughly recommending this company.

May 3, 2023
Unprompted review
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Reply from Sounds Heavenly

Many thanks! Really glad that I was able to assist you with the cables and support that you needed! Kind regards, Steve.

Rated 5 out of 5 stars

A great experience

A fantastic experience. Accidentally ordered the wrong length cable. Got in touch with Steve. Changed it free of charge. Would 100% recommend this business!

April 27, 2023
Unprompted review
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Reply from Sounds Heavenly

Thanks for your order and for your kind words. I'm always happy to help to ensure that you get the cables you need!

Rated 5 out of 5 stars

Connecting Beosound 9000 to Sonos speakers

I "upgraded" to Sonos but found I could no longer listen to my CD's through my Beosound 9000. I contacted Steve who supplied a connecting cable plus a Speaker Sense Adaptor and now everything is working. Thanks Steve!

March 16, 2023
Unprompted review
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Reply from Sounds Heavenly

Glad to be able to help you get you B&O system working again!

Rated 5 out of 5 stars

Recently got two B&O6000 speakers with wrong cables…

Recently got two B&O6000 speakers with original cables that would not connect with my Audiolab. After search emailed Steve who came back immediately with recommended cable and connection advice. They arrived within two days and all is and sounding great.
Thanks Steve for excellent service

March 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.
Steve provided helpful guidance really promptly which enabled me to identify the cabling I needed. The cables were shipped to me quickly and were exactly what I needed.

March 15, 2023
Unprompted review
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Reply from Sounds Heavenly

Many thanks for your order, I am pleased to hear that this arrived quickly and that everything is working well.

Rated 5 out of 5 stars

Steve is amazing

Steve is amazing, his advice arrives within minutes of asking the question and he is very patient with the dumbest of questions! Steve has changed my life with his advice and products and as a result I am now enjoying playing my vinyl collection through my Beomaster 5 system and Beolab speakers….what joy

Thanks Steve

February 15, 2023
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks for your kind words, I am glad to have been of service!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, Steve is so knowledgeable and always happy to help. I received my order the next day after placing it too!

January 10, 2023
Unprompted review
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Reply from Sounds Heavenly

Glad to hear that your order arrived quickly, many thanks for your kind words!

Rated 5 out of 5 stars

Steve at Sounds Heavenly gives brilliant advice

I just wanted to thank Steve at Sounds Heavenly for his fantastic help and advice.

I have recently been delighted to purchase a Bang and Olufsen Boesound Theatre - and wanted to plumb in one of my older Beosound speakers in a bit of an unconventional way. Steve was brilliant at providing some really helpful pointers - and supplying the correct cable to achieve this.

So many thanks indeed.

Graham

December 8, 2022
Unprompted review
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Reply from Sounds Heavenly

Hi Graham, many thanks for your kind words, I am glad to have been able to help!

Rated 5 out of 5 stars

Beogram 4500 to Sonos cable

Hi Steve,
Thank you for the cable, I have now connected the Beogram 4500 and Sonos five, it is playing outstanding, thank you for your support and Merry Christmas//Claus

December 8, 2022
Unprompted review
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Reply from Sounds Heavenly

Thanks Claus, glad to hear that all is working well. Wishing you a happy Christmas!

Rated 5 out of 5 stars

Top notch bit of kit

Top notch bit of kit. And Steve was really helpful all round.

November 20, 2022
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks, glad to hear that you are happy with the product and service!

Rated 5 out of 5 stars

Wow, what service👌

This was my first communication with “Sounds Heavenly”. My question had no possibility of a product sale at the time of asking, this was me just asking for simple advice. So I didn’t necessarily expect a fast or illuminating response to my question which turned out to contain both of those attributes! The detail with which it was answered, demonstrated a complete understanding of my challenge, and the succinct nature of the reply left no doubt, that the suggestion was indeed the solution, as it proved to be. Many thanks Steve.
From this you can take it that any requirements for products you provide. Will be sourced from yourselves.
Best regards Graham H (Taunton)

November 29, 2022
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks Graham, happy to have been able to help!

Rated 5 out of 5 stars

B&O to Bluesound cabling solution

Steve provided a perfect solution for a cabling issue I had connecting kit from 2 different manufacturers and the service was very prompt and good value.

November 21, 2022
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Glad to hear that all is working well!

Rated 5 out of 5 stars

Perfection Attained

The cables from Sounds Heavenly were the final phase of rejuvenating a Beocenter 9300 and a pair of 4000 shelf speakers. The work by TEK Media in Burbank did wonders for the sound. And I knew the cables from Steve would be the final finishing touch. They added even more clarity and depth to the sound. Nothing can be better than listening to Who's Next (original master recording ) at an appropriate Who concert sound level. Excellent all around!

November 1, 2022
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Really glad to hear that all is working well, thanks for your kind words!

Rated 5 out of 5 stars

Always a pleasure purchasing from…

Always a pleasure purchasing from Steve, always knows exactly what I need and advises on correct approach to connect and get the best out of my B&O systems

November 1, 2022
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

Thanks, I'm always happy to help with any connection questions to ensure that you can get the best from your music system!

Rated 5 out of 5 stars

I had a problem with a preamp I bought…

I had a problem with a preamp I bought just under 2 years ago contacted Steve for advice he ask me to send it back to be checked it was found to be faulty. Steve replaced it with a new one free of charge Al done within a week of first contract. Absolutely outstanding customer service other companies could learn alot from Sounds Heavenly .Many thanks.

November 26, 2021
Unprompted review
Sounds Heavenly logo

Reply from Sounds Heavenly

I always try to help with any issues, even long after the official warranty has expired. Thanks for letting me resolve this issue for you, please ask if you need any help in the future

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