Tucked away in a Newcastle suburb is the finest collection of DJ and audio supplies around. The friendly website makes it easy to find gear at competitive prices, but for a real treat, head over to th... See more
Company replied
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Tucked away in a Newcastle suburb is the finest collection of DJ and audio supplies around. The friendly website makes it easy to find gear at competitive prices, but for a real treat, head over to th... See more
Company replied
Ordered Reason 7 from Soundware, found them online and they were about £8.00 cheaper than anywhere else and this included free delivery. Ordered in the evening and it was packed and despatched before... See more
Wanted to get the heck away from Amazon, so discovered this outfit on a search after rejecting a few others. Great price, and when through no fault of Soundware the unit was defective, they helped nav... See more
I have been shopping at soundware for the past couple of years now, I would say almost 100% of my tech has come from this shop, the staff are really nice and helpful they aren't pushy they will give y... See more
The best in Computer Music, Pro Audio, Live Sound and DJ equipment since 2005.
1 Starbeck Avenue, NE2 1RH, Newcastle Upon Tyne
Does the job. However the connection comes away from the phone/I pad a little too easy hence the 4 stars. Sound wave are an excellent company, well packaged and fast delivery.
Was kept up dated regularly with regards to order, dispatch and delivery.
Highly recommended - polite, knowledgeable and extremely helpful. Will definitely use them again.
I would recommend sound ware has the first choice in music equipment. They customer service is excellent, I really couldn't fault them.
I would recommend product to anyone. My husband loves the keyboard. He won't stop playing it. Great for those in music making and production. Thank you. Great service and communication. Easy transaction and fast next day delivery.
Excellent service. Products ordered over the phone. Excellent customer service and telephone manner. Fast delivery and well packaged. Will use again.
Tucked away in a Newcastle suburb is the finest collection of DJ and audio supplies around. The friendly website makes it easy to find gear at competitive prices, but for a real treat, head over to the shop itself and be like a kid in a sweet shop, browsing and testing the fantastic array of hardware and software. I'll be coming back for more as soon as finances allow!

Reply from Soundware
the website did not make it clear that while the item i ordered was available it was not actually in stock in the shop and would have to be ordered in. Money was also taken out of Paypal account immediately instead of 3 weeks later when item was in stock which lead me to think it was on its way. I had to phone the shop to find out where it was as i thought it had got lost in the post.. Item did arrive eventually and was we wanted.

Reply from Soundware
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