Soundware 

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Rated 5 out of 5 stars

Tucked away in a Newcastle suburb is the finest collection of DJ and audio supplies around. The friendly website makes it easy to find gear at competitive prices, but for a real treat, head over to th... See more

Company replied

Rated 5 out of 5 stars

Ordered Reason 7 from Soundware, found them online and they were about £8.00 cheaper than anywhere else and this included free delivery. Ordered in the evening and it was packed and despatched before... See more

Rated 5 out of 5 stars

Wanted to get the heck away from Amazon, so discovered this outfit on a search after rejecting a few others. Great price, and when through no fault of Soundware the unit was defective, they helped nav... See more

Rated 5 out of 5 stars

I have been shopping at soundware for the past couple of years now, I would say almost 100% of my tech has come from this shop, the staff are really nice and helpful they aren't pushy they will give y... See more

Company details

  1. Musical Instrument Store
  2. Hi-fi shop

Information provided by various external sources

The best in Computer Music, Pro Audio, Live Sound and DJ equipment since 2005.


Contact info

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All reviews

(111)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very good

Does the job. However the connection comes away from the phone/I pad a little too easy hence the 4 stars. Sound wave are an excellent company, well packaged and fast delivery.

January 17, 2013
Unprompted review
Rated 5 out of 5 stars

Superb Service

Highly recommended - polite, knowledgeable and extremely helpful. Will definitely use them again.

January 17, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic

I would recommend sound ware has the first choice in music equipment. They customer service is excellent, I really couldn't fault them.

January 17, 2013
Unprompted review
Rated 5 out of 5 stars

excellent service and quality products

I would recommend product to anyone. My husband loves the keyboard. He won't stop playing it. Great for those in music making and production. Thank you. Great service and communication. Easy transaction and fast next day delivery.

January 17, 2013
Unprompted review
Rated 5 out of 5 stars

Faultless Service

Excellent service. Products ordered over the phone. Excellent customer service and telephone manner. Fast delivery and well packaged. Will use again.

January 17, 2013
Unprompted review
Rated 5 out of 5 stars

A veritable treasure trove for Beatmasters everywhere!

Tucked away in a Newcastle suburb is the finest collection of DJ and audio supplies around. The friendly website makes it easy to find gear at competitive prices, but for a real treat, head over to the shop itself and be like a kid in a sweet shop, browsing and testing the fantastic array of hardware and software. I'll be coming back for more as soon as finances allow!

January 16, 2013
Unprompted review
Soundware logo

Reply from Soundware

Thanks for the kind words. Glad to hear you like the store. We look forward to seeing you!

Kind Regards
Jon@Soundware

Rated 3 out of 5 stars

unclear about stock levels

the website did not make it clear that while the item i ordered was available it was not actually in stock in the shop and would have to be ordered in. Money was also taken out of Paypal account immediately instead of 3 weeks later when item was in stock which lead me to think it was on its way. I had to phone the shop to find out where it was as i thought it had got lost in the post.. Item did arrive eventually and was we wanted.

January 16, 2013
Unprompted review
Soundware logo

Reply from Soundware

Thank you for your feedback. Sorry to hear you felt that the stock status was unclear. We have tweaked our website to make it clearer when an item is special order and not physically in stock.

Kind Regards
Jon@Soundware

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