Southdown Duvets Reviews 

89
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We bought all our wool duvets from Jessica almost 21 years ago. I cannot emphasise enough the excellent quality and loving care which has gone into the making of them. We have never slept under anythi... See more

Rated 5 out of 5 stars

Jessica was extremely warm, generous and helpful. Our mattress cover is brilliant at mitigating the heat radiating from our foam mattress. We’re now sleeping better. Jessica kindly found us an ex-disp... See more

Rated 5 out of 5 stars

Best duvet/pillows in the world These Southdown duvets and pillows are life changing! The duvet is so light on my painful joints and regulates your temperature so you are never hot or cold. The pill... See more

Company replied

Rated 5 out of 5 stars

For years I have suffered from painful leg cramps at night, sometimes waking up 2 or 3 times during the night. I have tried all sorts of remedies - homeopathic pills, adding salt to my diet (not rea... See more

Company replied

Company details

  1. Home & Garden

Written by the company

Luxury wool duvets, pillows and mattress covers produced with fully traceable, British Southdown wool. Talk to a human and experience our no questions-asked, no quibble refund/exchange policy. We understand that bedding is personal.


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4.9

Excellent

TrustScore 5 out of 5

89 reviews

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4.9

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(89)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Such brilliant service and products

The bedding arrived yesterday first thing. I bought a duvet and mattress cover plus two pillows. An excellent fast service! I have had my first night using the duvet and pillows and mattress cover and I was not disappointed. The bedding totally met and even exceeded my expectations after reading the glowing testimonials. I was so comfortable I fell asleep quickly with my reading book still in my hand as I could not stay awake if I wanted to! For the first time in ages I slept through the night without waking up and got a full eight hours sleep waking refreshed and so comfortable I did not want to get out of bed. Not only that for the first time in ages I wasn’t wheezing when I woke up. I didn’t get hot even though it was a muggy night and I didn’t toss and turn like I usually do and the duvet was still neatly on the bed when I awoke. I know I have only had one night but I feel the bedding is already making such a difference!
Well done to everyone in the company for producing such wonderful products.
Thanks so much for all your help.
I shall recommend the products to friends and family. Superb!

September 1, 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful products

Wonderful products, we have bought a Southdown Duvet for every member of the family over the past couple of years and they are brilliant, warm and light. Great personalised shopping experience, Jessica is so helpful when choosing the appropriate product. Thanks!

July 16, 2021
Unprompted review
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Reply from Southdown Duvets

A great pleasure Russ. Just glad we could be of help. Wishing you years of healthy ethical sleep.

Rated 5 out of 5 stars

Duvet, pillows and linen

Our first order was a King size duvet. A wonderfully light yet cosy duvet. You do not feel as if you are being pinned down by a hefty weight! Our second order was for super king duvet, pillows and associated linen. Jessica had our items in stock and they were with us in a couple of days ready for arrival of a new bed, mattress to fit in the new extension! All the products are of the HIGHEST quality. You really feel as if you have stayed the night in the most luxurious hotel bed. I would highly recommend Southdown Duvets to everyone. Happy sleeping everyone!

May 25, 2021
Unprompted review
Rated 5 out of 5 stars

It's time for the ultimate sleep experience.

What pleasure it was to shop with Southdown Duvets. This is a real personal service with a great peace of mind reruns guarantee. I will not be using the returns service though as there is no way i will be giving up my Woolly Mammoth Duvet. So light yet warm and cozy. If you have not experienced sleeping under a wool duvet before then you are seriously missing out. Naturally there are cheaper options out there but none will aid you in an ultimate sleep experience like a Southdown Duvet.

March 19, 2021
Unprompted review
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Reply from Southdown Duvets

Really glad (but not surprised) to hear that you have fallen in love with your Woolly Mammoth Michael. We wish you years of special "Southie" sleep.

Rated 5 out of 5 stars

Great product and service

I purchased a Southdown Duvet earlier this year and have been sleeping soundly ever since! Whilst I've always loved the feel of feather/down, I found I was increasingly getting a stuffy nose with mine (also wasn't aware of the ethical issues with these)! My all year Southdown duvet has been fantastic; lovely, cosy and a nice weight.. and no congestion issues! Jessica was also very kind and flexible, allowing me to try the heavier wooly mammoth duvet too (before settling on my first choice). Bravo! great product and great service!

March 19, 2021
Unprompted review
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Reply from Southdown Duvets

Rob, we delighted that we could help and we wish you years of healthy comfy Southdown sleep.

Rated 5 out of 5 stars

A Revolution in Sleep Quality

The old synthetic duvet was past its sell-by date when I notice the advert for Southdown on the back of a Big Issue. A couple of Big Issues later and the need for a new duvet was becoming more and more apparent, so I ordered an All-Seasons along with two 850g pillows. From day 1, our sleep improved. The duvet seems to envelop you, so there are no nasty drafts, and not once have I woken up in the night feeling chilly. Since then I've ordered two 1000g pillows and a throw, the throw just to give a little bit more warmth during the winter months and the pillows to give a little bit more support. Jessica offered to take the 850g pillows back, but there was no need as they are now in our mobile home. Jessica also sent an ultralight duvet to provide a bit of extra warmth, but the throw worked perfectly so the ultralight went back without coming out of its bag. We now have a woollen mattress rather than a memory foam one and this winter haven't put the electric blanket on at all - the bed warms up so quickly.
The packaging for the products is as high class as the products!
We just don't understand why we changed to synthetic products - nature really knows best.

March 13, 2021
Unprompted review
Rated 5 out of 5 stars

Best duvets ever

Jessica has changed my life with her duvets.
I have a ultra lite and a Lambkin lite both in a 400 thread count cotton duvet cover. First I tried the ultra lite on its own because my night sweats were so bad that any cover would start me off boiling hot then freezing cold etc etc soaking wet beds.... just awful. The wet beds stopped immediately but I was a bit cold. So I ordered the Lambkin lite and have been experimenting with the two duvets. Honestly it’s nothing short of a miracle. I still can’t believe it.
I’ve waited over 2 months to write this review as I was sure the sweats would come back but they haven’t.
On the odd occasion I might wake up a bit hot but my bed stays dry and so cozy.
I’ve also ordered the wool pillow, all sent to me on approval but nothing went back. The pillow is just marvellous.
I would add that probably the wool mattress cover is beneficial if you are as bad as I was. I already had a pressure relieving sheepskin which I put under the fitted sheet and as I’m short, it works until I get the mattress cover.
I can’t thank you enough Jessica. You really understood about my night sweats and just giving me the reassurance of trialling the duvets was fantastic.
What a super company. Personal service, beautiful quality products, exemplary packaging and rapid next day delivery. Thank you, thank you, thank you

March 6, 2021
Unprompted review
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Reply from Southdown Duvets

Jane we are delighted to have been able to help you. It's all about making time to understand the needs of the customer, matching those individual needs to our bedding range and then waiting for the magic to happen. We wish you years of healthy, comfortable and ethical sleep.

Rated 5 out of 5 stars

A really special product...

First off: the product is brilliant. Nothing like any duvet you have used before. You might be surprised by its lightness, but don’t worry - it is so cosy, even in freezing weather.
Secondly: the service is lovely...personal, helpful, and reassuring. An all-round good experience.

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

I couldn't be any more satisfied

High quality product!!!!

I got a duvet as a Christmas present for my 3 year old.
For some reason, in the U.S. duvets don’t come in full size; you can only get full / queen size and this size it way too large for a European (lower) type of bed, which is what I have in my house. I came to know about Southdown Duvets as I was searching in the internet for a full size duvet.

I never had thought of buying a wool duvet, until I read the information in Southdown Duvets webpage. It really sells you on it!.

I can’t be anymore more satisfied with the product. Unlike the fluffy feather and down comforters, this duvet is flat. To me this is a great advantage: bed is very easy to make, and doesn’t look “crushed” as soon as you touch it lightly by accident. I actually prefer the look better, and mostly I prefer the feel; it’s very comforting, I don’t even know how to explain it (but I don’t think it is any heavier than other comforters). It also stays well put throughout the night.

Again, the size was perfect; they have a wide selection of UK and US sizes (although not many “warmth” choices for the US sizes, only the standard medium, but it worked for me).

The duvet is delivered very nicely presented. It comes with some leaflets with information about the sheep. I got the feeling I want to visit the farm in the UK, LOL.

Great customer service too: before the purchase, I wanted some extra information. The reply arrived in less than 24 hours; also, it took less than 24 hours to receive confirmation that my chosen product was in stock; and they followed up very shortly confirming the shipping. The duvet lady really seems dedicated and warm.

I would buy this duvet again, and I might in the future. It was well worth my money.

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Due to my own error I had to cancel an order I had placed. Jessica could not have been more efficient and helpful in responding to me and making the refund - thank you.

I am already a longtime fan of Southdown Duvets. The duvets, pillows and mattress toppers are superb quality: comfortable, cosy and cool, with a long life.

Don't hesitate!

January 11, 2021
Unprompted review
Rated 5 out of 5 stars

Like a Warm Bath

I ordered a duvet (King, 7.5 tog) initially and from the first night it was a treat. I was cosy and warm, but not hot the entire night. It felt like a warm bath. I was delighted that it was not at all heavy so that when I turned over, the warmth continued. There were no cold spots in the places I had not yet slept on. Then I ordered a pillow (American size, 650 g). Lovely. It held my head at just the right angle so I didn't get my all too common neck crick.

In for a penny, in for a pound....I then ordered the mattress cover (King size). It added a layer of softness beneath me, but thankfully did not add heat as I was already at the perfect temperature. Finally, I ordered one additional pillow, this time King size (850 g). It was also extremely comfortable. Now having used both, the best for me is the smaller one, but I use the King size pillow behind my back when I'm reading in bed.

Yes, I did spend (for me) a small fortune on these bed linens. But sleep is or should be 1/3 of our time on this planet. Much of our health depends on a good night's sleep. So, I have easily justified my expenditure as an investment in my health. (Also, I have a rare cancer that causes heat producing flushes that are exacerbated if my body gets hot by any means, like a hot room or hot bed linen).

All told, I am extremely happy with my purchases and have recommended Southdown Duvets to several friends.

November 23, 2020
Unprompted review
Rated 5 out of 5 stars

After much research I decided to…

After much research I decided to purchase from Southdown duvets as I was impressed with their ethical approach and the traceability of their products. From the moment I inquired Jessica was so helpful and friendly, giving me advice on what to buy and even sending me 2 pillows to try on approval. That's what I call customer service. And I am delighted with my purchase, especially with the winter nights approaching. When I jump into my bed it only takes a minute for me to get cosy under the duvet as it heats up so quickly and the quilt almost snuggles in to me. I usually spend half the night throwing my duvet off with my flushes, but I've noticed a significant improvement and it only happens occasionally now. The pillow also keeps me cool much better than my previous nano technology one. Wish I had discovered them years ago and having best nights sleep in a long time. Thank you Jessica.

November 15, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful company

We ordered duvets, pillows and mattress protectors three years ago and they’re still absolutely wonderful.

Recently I got in touch with them about a duvet for my granddaughter and they couldn’t have been more helpful.

I can’t recommend Southdowns Duvets enough.

November 7, 2020
Unprompted review
Rated 5 out of 5 stars

Money well spent

Money well spent. Thrilled with my duvet, lovely and warm. All positive from ordering, to the excellent packaging, to the product itself.
Spent loads of money on goose down duvets from reputable company’s over the years and have become totally dismayed with them. From the dust and shedding of minute feathers even with zippered duvet protectors on them to putting an extra blanket on top during cold spells.
This duvet is streets ahead, will never go back to down or fibre duvets again.

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

Take the leap to sheep?

Whilst switching over to my winter goose down duvet I finally decided to give wool a go as it gets cold up here in Scotland. I ended up going for a Southdown Duvet as they have all bases covered. I had no idea what to expect from sleeping under wool compared with down but with the generous returns policy coupled with their top of the range duvets, there seemed nothing to lose. I ordered the Lambkin weight duvet at 200grams per square meter (or roughly 4.5tog) as I’m usually warm in bed and slept like a dream. Or should I say, I had the most amazing dreams and woke up feeling refreshed on many levels. Having reached the tender age of fifty, I have been using Apple Watch to track my sleep patterns and trying to improve things in that department. The main metric that seems to indicate to how I feel through the day is the amount of deep sleep enjoyed and since receiving the Lambkin that value is clearly way up. I spend most days now feeling refreshed like I’ve just woken up after sleeping like a log with a renewed zest for life. Despite the duvet being a little flatter it’s the same weight as an equivalent goose down one. It will probably take you a couple of nights to adjust to the difference but I urge anyone to give wool a go as I won’t be using my goose down duvets any more.

That’s it for the fabulous product but the whole service provided by Jessica is first class. I was so enamoured with the Lambkin that I also ordered the Ultra Lite duvet at 150g/m2 to test the difference in warmth. It arrived a day later, wasn’t much different so I decided to return it. One quick cheery phone call later and the return was organised. If you are considering ordering one of these fabulous duvets then I would recommend going for being slightly too warm rather than the other way round as the wool does indeed breathe to allow your body to regulate temperature throughout he night but if you’re too cold then I guess it’s not an electric blanket.

These duvets are top of the line but what you get is a super eco friendly product (good to know I’m sleeping under the wool from happy sheep… and farmers), immaculate attention to detail in the preparation of the wool and final product (there is no smell and the encasing material is top quality), great customer service and a very generous returns policy. But you won’t want to return it, I can’t wait to get back to bed and enjoy many more sweet dreams...

Thank you so much Southdown and Jessica…

October 20, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent duvet and excellent customer service

The duvet is a delight to sleep under; it is firmer and less “fluffy“ than a down duvet, but actually this feels rather good when it settles about you. We also bought pillows, which are very comfortable. We bought a 650g and 800g each; the combination seems to work for both of us.
A significant factor in buying from this company was a very helpful conversation on the phone with Jessica, and her excellent exchange/return scheme which is hard to beat. The reassurance that we could return our purchase at any point, having actually used the duvet/pillows and tested them properly to our satisfaction, really swayed the decision to buy.

October 8, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent products.

I am so pleased with my duvet I decided to buy a pillow. After consultation with Jessica I bought a 600 gm pillow and I am extremely pleased with it. The help and advice I received was very professional and the duvets and pillows are so comfortable. I would highly recommend this company.

August 5, 2020
Unprompted review
Rated 5 out of 5 stars

The amazing Southdown wool pillow.

Dedicated to Jessica and her 'girls', the amazing Southdown sheep.
I am sleeping wonderfully since buying the 600g wool pillow. It is just perfect, firm and supportive, yet soft, not too flat, nor too deep. Perfect for me. Thank you so much Jessica for your advice.
What a delight of a pillowcase, which was included with the pillow. I was expecting just a plain white one, but no, a beautiful white flower design adorned it. The zip closure was very clever indeed.
Such attention to detail. Excellent quality throughout.
Fantastic service. Jessica is really friendly and free with her advice.
Well done and Thank You.
I have no hesitation in recommending Jessica and her 'girls' to friends and indeed have already done so.

June 27, 2020
Unprompted review

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