I worked with Myriam and the whole process went smoothly. She kept me informed on the status of my loan application and loan documents frequently. She followed up on all the information I needed to su... See more
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Worst experience ever. Roswald Milliner, Dallas office. told us 45 days into the transaction that the client did not qualify and did not have enough VA entitlement. Terrible communication througho... See more
Can't express enough how they made such a stressful experience less stressful! Landon and his team went over and beyond to help us and lead us towards what would benefit our needs most. From helping u... See more
Company replied
I worked with Theresa Boudreaux as my lender, and while the loan was completed, I did not feel that my interests were fully protected. The process felt rushed, and key concerns were overlooked, lea... See more
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Company details
Information provided by various external sources
With over 50,000 customers and billions lent, Southwest Funding helps people like you buy or refinance your home.
Contact info
13150 Coit Road #100, 75240, Dallas, United States
- 877-878-8989
- marketing@southwestfunding.com
- southwestfunding.com
2.8
Average
165 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great people to work with
Great people to work with. Highly recommend you using this company. They got us a great rate also.
June 13, 2020
Unprompted review
Reply from Southwest Funding
We truly appreciate your recommendation, thank you! It means a lot to our team to hear you had a positive experience working with us. We’re especially glad we could help you secure a great rate.
Thanks again for your support, we really appreciate it!
My whole process with Southwest funding…
My whole process with Southwest funding has been amazing. When i say the lord worked it out. He really had us covered. I can say i was nervous about buying a home and they went beyond the call of duty. Shedrrick and my realtor Ebony was there to answer any of my questions at anytime. I really do appreciate what they have done. I would highly recommend there services to any of my family and friends. finding a home for a wheelchair was very difficult, but we got it done. Thank you for everything God bless
June 12, 2020
Unprompted review
Reply from Southwest Funding
Thank you so much for sharing your experience with us. Buying a home is a big step, and we’re truly honored you chose us to be part of your journey. It’s wonderful to hear how Sherdrick and your realtor, Ebony, were there to support you and stayed available whenever you needed them, that’s exactly the level of care we strive to provide. We’re especially glad you found a home that fits your needs.
Thank you again for your kind words and recommendation. Wishing you all the best as you settle into your new home!
Excellent smooth experience
Excellent smooth experience. Highly recommend. Would definitely go this route again.
June 12, 2020
Unprompted review
Reply from Southwest Funding
Thank you so much for the great feedback! We’re glad to hear the process went smoothly for you. Your recommendation means a lot to us, and we hope to work with you again in the future!
God surely sends the right people in…
God surely sends the right people in your life at the right time. Jamie you are heaven sent. You will truly be blessed in this life because if what you are doing for others. You are truly the best, and I will see you in 1 year for a rental property. Thanks for everything!
June 11, 2020
Unprompted review
Reply from Southwest Funding
Thank you so much for the heartfelt review! We’re so glad Jamie was able to support you in such a meaningful way, and we’re grateful we could be part of your journey.
Great!
I really enjoyed working with Joe. He made buying our new home an absolute breeze. Thank you!
June 10, 2020
Unprompted review
Reply from Southwest Funding
Thank you so much for this amazing review! It’s great to hear Joe made the process of buying your new home such a positive and easy experience. That’s exactly the kind of experience we strive for. Congratulations on your new home and we wish you the very best!
I must admit that I was nervous at the…
I must admit that I was nervous at the beginning of the process. Jamie Williams was the epitome of a lender and she assured me that I would become a homeowner and it happened. Jamie and my realtor, Demi Miller are a awesome duo.
June 9, 2020
Unprompted review
Reply from Southwest Funding
We truly appreciate you taking the time to leave this review. We’re so glad to hear that Jamie was able to ease your concerns and guide you through the home-buying process with confidence. Thank you again, and congratulations on your new home!
I have had the most amazing experience…
I have had the most amazing experience withSouthwest Funding! It was stress free and they were always there to answer any concerns.. I am so happy my husband and I chose them!
June 9, 2020
Unprompted review
Reply from Southwest Funding
Thank you for this wonderful feedback! We’re thrilled to hear your experience with us was smooth and reassuring. Our team always aims to be available and supportive throughout the process, so it means a lot to know that came through.
Thank you again for choosing us!
Marshall and his team are amazing!!
Marshall and his team are amazing!!! He was always available to me and quick to respond. He was honest with me through the entire process and is super knowledgeable. We enjoyed working with him!!!
June 9, 2020
Unprompted review
Reply from Southwest Funding
Thank you for this wonderful feedback! We’re so happy to hear you had such a positive experience with Marshall and his team. Clear communication and dependable support are always our top priorities, so it truly means a lot to know we delivered that for you.
We really appreciate you choosing to work with us and are grateful for the opportunity to have been part of your journey. Wishing you the very best!
Val and his team are amazing!!
Val and his team are amazing!!! Made the home purchasing process stress free and easy to understand all the steps along the way. Would recommend a 1000 times over
June 9, 2020
Unprompted review
Reply from Southwest Funding
Thank you so much for your kind words! We’re thrilled to hear that Val and his team made your homebuying experience smooth and easy to follow. That’s exactly what we aim for.
We truly appreciate your recommendation and congratulations on your new home!
30 days to close
First off, the Colorado Springs housing market is bananas and I wanted to give up after submitting 6 offers on homes. Through it all, Val and Kim Nuttall were a perfect example of professional. I got to ask questions, and received knowledgeable answers. They were both professional and kept me in the loop on everything that occurred. I can only say thank you, it was a pleasure to work with you both!
June 8, 2020
Unprompted review
Reply from Southwest Funding
Thank you for sharing this amazing review! That market can definitely test your patience, so we appreciate you sticking with it. We’re so glad Val and Kim were able to support you every step of the way and keep everything clear and well communicated.
Thank you again for trusting us and for taking the time to share your experience. It truly means a lot!
Southwest Funding Tuscaloosa
I would definitely recommend Mr. Kevin Hagler. The process was smooth and easy. We had a hiccup right before closing that pushed us back but Mr. Hagler did everything in his power to correct the issue. I really appreciate the time he dedicated with me because I can be over bearing when I’m out of the loop but he made sure I was aware of each step. Again thank you Mr. Hagler. You’re the best.
June 8, 2020
Unprompted review
Reply from Southwest Funding
We really appreciate you sharing your experience! We know how stressful those last-minute hiccups can be, especially that close to closing, so we’re really glad Kevin was able to step in and help get things back on track.
Thank you again for your kind words and for choosing to work with us!
I absolutely love Jamie Williams
I absolutely love Jamie Williams. I am a first time home buyer and she made sure I understood the process every step of the way. She educated me on what and why it was needed. I will recommend her to everyone I know.
June 7, 2020
Unprompted review
Reply from Southwest Funding
Thank you so much for sharing this! We know how important it is to feel confident and informed, especially as a first-time homebuyer. It means a lot to hear Jamie was able to walk you through everything and make the experience such a positive one. We truly appreciate your support and your recommendation!
Jeff Schraeder is phenomenal
Jeff Schraeder is phenomenal! He is our “go to” for all of our mortgage needs. Admittedly, we shopped with some others and we shouldn’t have even wasted our time. Thanks Jeff and Southwest Funding! Talk to you soon!
June 6, 2020
Unprompted review
Reply from Southwest Funding
Thank you for the great feedback! We’re so glad to hear that Jeff has earned your trust as your go-to for your mortgage needs. Thanks again for choosing Southwest Funding, we’ll be here whenever you need us!
First I would like to thank God for the…
First I would like to thank God for the blessings and the opportunity to meet people who help the best they can when it comes to buying your first house,thank you Dameon Marshall and our realtor team on getting the ball rolling for us on the house we wanted in a timely manner and keeping us informed and updated on the step by step process of closing all the way to the end,Thank You
June 6, 2020
Unprompted review
Reply from Southwest Funding
Thank you for such a thoughtful message. We’re grateful you trusted Dameon and the team to be part of such an important moment in your life. Buying your first home is a big milestone, and we’re so glad you felt supported and informed every step of the way.
Congratulations on your new home, and thank you for letting us be part of the journey!
Southwest Funding provides excellent…
Southwest Funding provides excellent service!. Frank Perea and Adriel Wolf helped me with the loan process for the purchase of my first home. Both were very polite and explained the loan documents in a very effective way. They were present throughout the process and always clarified all my questions. From the pre-approval until the closing day, they were always in contact with me to explain each step.
June 5, 2020
Unprompted review
Reply from Southwest Funding
We really appreciate you taking the time to share this! Buying your first home is such a big milestone, and we’re glad Frank and Adriel were able to guide you through each step and keep everything clear along the way. Thank you for choosing to work with us. We’re grateful to have been part of your journey!
Tara Ross was excellent
Tara Ross was excellent. As a Realtor, I found her to be prepared and Professional. The office was cleaned and Covid ready. Procedures were efficient and timely! Our wait time was minimal at best. Receptionist was ready and so was Tara. I will have no qualms referring Tara Ross to fellow Realtors. And thanks to Dan Nelson of Southwest Funding..
June 5, 2020
Unprompted review
Reply from Southwest Funding
We truly appreciate the great feedback, thank you for sharing! It’s wonderful to hear that Tara’s professionalism and preparation stood out, along with how efficient the process felt overall. We’re also happy to hear Dan helped make it a positive experience. Your referrals mean a lot to us, and we look forward to working together again!
Considering the battle we went thru…
Considering the battle we went thru with COVID-19 shutting down the IRS and limiting documents, we all stuck thru and persevered .
I was happy with doing work with Dekoven.
And given another opportunity to purchase another property, I would like to have you working with me.
June 5, 2020
Unprompted review
Reply from Southwest Funding
Thank you for taking the time to share your experience! We’re glad Dekoven was able to help guide you through the challenging time, and it means a lot that you’d choose to work with us again. We look forward to the opportunity!
David Clark is amazing!
David Clark is the best I’ve ever worked with. He’s calm, understanding, patient and very knowledgeable. How refreshing for someone in his position to not be condescending and impatient. I highly recommend him!
Kudos to Southwest Funding for having such an asset on your team!
June 5, 2020
Unprompted review
Reply from Southwest Funding
Thank you for such a thoughtful review! It’s great to hear that David’s patience and approach made such a positive impact on your experience. We’re grateful for your recommendation and for the opportunity to work with you!
AMAZING Customer Service
Suzie was absolutely AMAZING. She made sure our closing went as smooth as possible and get all the right paperwork in order. Definitely Recommend This Company
June 5, 2020
Unprompted review
Reply from Southwest Funding
Thank you for the great feedback! We’re so glad Susie was able to help make your closing smooth and keep everything on track. We truly appreciate your recommendation and are grateful you chose to work with us!
Absolutely wonderful!!!
Absolutely wonderful!!!! Sam is very professional and informative which was very important to me as I am a first time home buyer. When I thought it wasnt possible Southwest and Sam made a way for me and my family and I am so greatful...Thank you
June 5, 2020
Unprompted review
Reply from Southwest Funding
Thank you for such a heartfelt review! We know how important this moment is, especially as a first-time homebuyer, and we’re so glad Sam was there to guide you every step of the way. Helping you and your family achieve this goal means everything to us. Congratulations, and thank you again for trusting us!
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