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Rated 4 out of 5 stars

I have 4 pairs of their shoes and love them. But i feel something has changed, bad reviews now, most items very limited sizes and all sales are final all of a sudden. So gave 4 stars based on previous... See more

Rated 1 out of 5 stars

The site took financial & personal information, then redirected me to third party item where the item was sold out. Then then sent this bogus email: "Thanks for your order. You... See more

Rated 3 out of 5 stars

Only style is impressive The quality of threads and material - very poor. Colors faded after couple of times in washing machine. There was a big problem with my return, that actually stayed with... See more

Rated 1 out of 5 stars

Terrible customer service. They have to defer to management for everything and it takes them several days to reply and it's never a continuous conversation. I ordered in Jan and didn't get items until... See more

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2.5

Poor

TrustScore 2.5 out of 5

167 reviews

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Rated 5 out of 5 stars

I've been ordering Soxy's for the last…

I've been ordering Soxy's for the last 6 years and they are the best out there. Unique, special and even after all these years I have only received one pair that was duplicate other than that all socks super fresh, sleek and I wear them every day!

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

My experience with Soxy is very satisfied.

My experience with Soxy is very positive.
My sons and my husband like socks Soxy very much. There are very comfortable, originals and resistants. The service is very good and we received our order quickly.
Thank you!
Francine G St-Pierre

December 18, 2019
Unprompted review
Rated 5 out of 5 stars

Long-time Satisfied Customer

Have been and long-time and frequent customer of Soxy. Recently receive the first error in a shipment - but after requesting an exchange correction they were very helpful in setting up a replacement shipment for what I ordered originally. Highly recommend the quality and stroke of sock options available!

December 16, 2019
Unprompted review
Rated 1 out of 5 stars

Been trying to get a response for days…

Been trying to get a response for days and nothing. It’s too bad their customer service is so bad. Not only zero response they also shipped my first and last order short.

Tried to use their free return policy. Customer service said they charge 10 just for the return label. They recurved my return 15 days ago and still nothing.

Stay clear of these crooks!

December 1, 2019
Unprompted review
Rated 3 out of 5 stars

Great shoes, terrible customer service

The shoes are great but do not come with care instructions. If you attempt to contact customer service you will be sorely disappointed. Awesome product with customer service that is slow to respond and deaf to complaints.

November 27, 2019
Unprompted review
Rated 5 out of 5 stars

I love the whole experience

I love the whole experience. It was so easy to order and the product was amazing. Due to financial trouble I had to cancel my subscription but customer service was even amazing in this area. They made it so easy. LOVE this company.

November 22, 2019
Unprompted review
Rated 5 out of 5 stars

Super Easy!

I ordered a subscription as a gift. The ordering, billing and even the cancellation process was super easy! Thanx Soxy for everything.

November 22, 2019
Unprompted review
Rated 5 out of 5 stars

Unparalleled Customer Service!

I order online...a lot! I have to say that this is, bar none, my best customer service experience in my shopping career thus far! I was lucky enough to work with both Albert and Richard who exceeded my expectations. I am a client that loves to customize and modify which, for many companies, is not possible and/or is a real pain to try and accomplish. I sent an email to the soxy general inbox and my email was returned same day and with my ask completed and with a smile and gratitude. I had multiple questions and rather than receiving back frustration, I again received back responses that were extremely happy to help. Thank you Richard & Albert for your help with my first time order with Soxy and you can bet that it won't be my last. You both deserve a raise :)

October 23, 2019
Unprompted review
Rated 5 out of 5 stars

My experience

The socks are really comfortable, with unique and remarcable designs. I am very satisfied. The only bad thing i can say is that when i became a member i get the offer of a free pair, but when the package arrived it had only the 5 regular pairs.

August 26, 2019
Unprompted review

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