While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I have 4 pairs of their shoes and love them. But i feel something has changed, bad reviews now, most items very limited sizes and all sales are final all of a sudden. So gave 4 stars based on previous... See more

Rated 1 out of 5 stars

The site took financial & personal information, then redirected me to third party item where the item was sold out. Then then sent this bogus email: "Thanks for your order. You... See more

Rated 3 out of 5 stars

Only style is impressive The quality of threads and material - very poor. Colors faded after couple of times in washing machine. There was a big problem with my return, that actually stayed with... See more

Rated 1 out of 5 stars

Terrible customer service. They have to defer to management for everything and it takes them several days to reply and it's never a continuous conversation. I ordered in Jan and didn't get items until... See more

Company details


Contact info

2.5

Poor

TrustScore 2.5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my Soxy

I love Soxy.com. There are so many cool collections that allow you to play and have fun with your clothes.
I'm in sales and in sales you need to set yourself apart from the pak. I have clients that come to see me daily to see what sock I'm wearing.
I'm known as the sock guy.

July 8, 2019
Unprompted review
Rated 5 out of 5 stars

I've been wearing Soxy socks for years…

I've been wearing Soxy socks for years now, ever since I decided to stop being traditional wearing black socks. They're great quality, loud colors and patterns and have lasted well over the years. I also have a pair of the shoes bought when they were introduced.
Customer service helped me greatly when one of their promotions ran out and they made it work for me.

July 4, 2019
Unprompted review
Rated 1 out of 5 stars

This was the worst transaction ever!

This was the worst transaction ever! No phone number to call them as they stated they had to do the calling. Also took money off credit card but said there was a problem with card! Go figure that. For 2 weeks refused to call and the quote a number we didn't recognize stating they kept calling. This was the worst customer service experience ever. DO NOT Order from them. Shoes were $209, and we almost ordered 5 pair! No way!

June 19, 2019
Unprompted review
Rated 1 out of 5 stars

Beware of Return Policy!

I ordered shoes from Soxy because their return policy states “shipping for exchanges or returns is free of charge within...USA...for 1 exchange/return per order”. Turns out, they charged me $10 for my return. I emailed a rep back and forth and even screen shotted this message from their website. They refused to give me the $10 stating their was other unclear fine print that says they can charge it.

June 14, 2019
Unprompted review
Rated 5 out of 5 stars

Great socks

Great socks. Very comfortable and streechy, even fits smoothly on my size 14 feet. And always funny patterns that works as conversation starters

June 3, 2019
Unprompted review
Rated 5 out of 5 stars

Socks for the bold and stylish

Have received Soxy socks every few months for the past 3-4 years. Always get compliments on these unique, stylish threads. Very glad I got this as a present! Highly recommend if you want to stand out.

May 24, 2019
Unprompted review
Rated 5 out of 5 stars

These folks are real easy to work with

These folks are real easy to work with. The shoes I ordered were delayed, but they kept me well informed and added a bonus for any inconvenience. The shoes arrived well packaged. I had compliments the first time I wore them. Job well done.

May 21, 2019
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, even better socks! Will definitely be buying the rest of my socks from them from now on! Give them a shot and they won’t disappoint!

May 13, 2019
Unprompted review
Rated 5 out of 5 stars

LOVE these socks....excellent…

LOVE these socks....excellent quality....Also, great customer service, and ships very quickly...Definitely will return to this website and order more in the future !

April 25, 2019
Unprompted review
Rated 5 out of 5 stars

It took us awhile to find the right size...

It took us awhile to find the right shoe size, so we had to do a few returns! My husband is an 8.5 and we were advised to order a size up. 9 was waaaaayyyy too big, 8 was waaaayyyy too big but the 7 was just right! Richard helped us on the customer service end and was very helpful and patient during the exchange process. We finally have the right size and we are very happy with our order.

April 25, 2019
Unprompted review
Rated 5 out of 5 stars

Love Soxy Socks

I always get compliments while wearing your socks. The creativity is unlike other brands and your socks are stylish and feel comfortable. My kids love to pick out the different styles and they go well with most of my suits. Your customer service has been phenomenal.

April 17, 2019
Unprompted review
Rated 2 out of 5 stars

They make promises they can't keep

They make promises they can't keep. Delivery is promised in 1-2 days, it's 17 days later and it's just now shipping. These are seasonal socks and quite simply, I wasted my money. When I write, I get canned email responses. Very disappointed.

April 16, 2019
Unprompted review
Rated 5 out of 5 stars

Soxy Review

I love Soxy socks. They by far have the best styles and are durable. I also always get compliments when I wear them to the office.

Most recently, I worked with Richard at Soxy on getting some new socks for my collection. He was very helpful and got me exactly what I wanted. His customer service was excellent and I received my new socks within a few days of placing the order.

I will be ordering again.

April 16, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I have never met a company with a friendlier staff. They go above and beyond to meet their clients’ needs and satisfaction. They are very understanding. Would 100% shop from this company again simply due to their customer service.

April 16, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look