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Spa Motors (Mid Wales) Limited - Brecon Reviews 

239
TrustScore 5 out of 5

4.9

Unit 1, Brecon Enterprise Park, LD3 8BT Brecon, Wales, GB


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See what reviewers are saying

Rated 5 out of 5 stars

What ever you do, don’t go just to browse, I was only looking and the staff were so helpful that I ended up doing a deal that day. And the Spa Motors own warranty package really gives reassurance ove... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Joe at Brecon branch. Excellent service from start to finish.Joe kept us regularly updated on progress. Nothing was too much trouble. Would highly recommend.

Company replied

Rated 5 out of 5 stars

I recently purchased my car from the Brecon branch. When I arrived I was left to look through the car selection without any sales person bothering or pestering, they said hello and let us know where t... See more

Company replied

Rated 5 out of 5 stars

An enjoyable experience buying my car from Spa Motors through Callum: No pressure, just very helpful, and a great car! When delivering it to me he noticed the a/c wasn't cooling sufficiently, so we re... See more

Company replied


Company details

  1. Car Dealer

Written by the company

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Contact info

  • Unit 1, Brecon Enterprise Park, LD3 8BT, Brecon, Wales, United Kingdom

  • 01874618474

4.9

Excellent

TrustScore 5 out of 5

239 reviews

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No recent history of asking for reviews

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4.9

All reviews

(239)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Joe at Spa Motors was fantastic in helping us buy our new car and part-exchange our old one. Communication was always clear and easy, and the whole process felt smooth from start to finish. We’re absolutely thrilled with our experience and our new car, and we would highly recommend Spa Motors to anyone.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I recently purchased my car from this dealership, and I’m extremely happy with the experience. Simon, the salesperson, is a true professional. When I first visited just to view the car, he immediately offered me a test drive—something rare these days, as most places require you to book an appointment. I liked the car and placed a deposit on the spot.

A week later, when I went to collect the car, a well-known UK public platform showed discrepancies in the mileage. The director of the company personally travelled 1.5 hours to meet me and resolved the matter within two hours by contacting the platform and providing the necessary evidence.

The car is running perfectly, and I’m very pleased with the service I received. I would 100% recommend this dealership.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Top team at Spa Motors

Joe was great to deal with. Sorted everything that I asked for before collection and made it an easy process. Great team to deal with.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

fantastic sales service from Joe…

fantastic sales service from Joe Bayliss. The whole process was very smooth and stress free. He listened to what I needed in terms of weight for towing a caravan and the tow bar was fitted swiftly. He was so helpful with the test drive and supported me to try an automatic for the first time in my life and I was a bit apprehensive but he was calm and gave me confidence to try it. He went over and above to deliver it to my door and take away my old car in part ex. Thank you Joe. I would buy from him again.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend and use again, great friendly service

No pushy sales, given time to look around and test drive, lots of great quality cars available and we chose a different car that we visited to view, choosing which one was the most difficult of our experience with Spa and Joe was very helpful making this a very pleasant experience, and arranging for a tow bar to be fitted within a few days too

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

service and staff when we…

Great service and staff when we purchased our Mercedes this week. Couldn’t have asked for more help from the staff everything went through smoothly

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely super

Absolutely super, Joe was excellent. A very professional showroom and we simply love our vehicle. The driver who delivered our car was also engaging and professional. Great job!!

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

I have never bought a car from Spa…

I have never bought a car from Spa before. I visited to browse their selection of vehicles suitable to tow a horse trailer.

Joe Bayliss asked me a number of questions as he showed me the available vehicles. He suggested that I should look at a Discovery which was held by their Herefordshire branch. I liked the look of it and he arranged for it to be brought over that afternoon. I ended up buying it.

Joe exhibited the highest professional standards and was courteous and knowledgeable. He made the process easy to understand, straightforward and efficient. What has been painful in the past definitely wasn't here.

He kept me informed over the next few days as to the state of readiness and I picked up the vehicle within the timelines he had described.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service

Hi everyone
I am not usually the type to leave reviews negative or positive but in this case I will make an exception

Dealt initially with Carwyn then when visiting the garage for viewing a young gentleman man named Joe showed me around the vehicle.
Don’t let the youth of these two guys let you believe that customer service would suffer because of that , from the very first conversation to the handing over of the keys was faultless. Not at all pushy or impatient.

I am hoping this Truck will see my working life out but if it doesn’t I will be making a return visit to Soa Motors .

June 24, 2025
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. A huge thank you to Elliott - showed us a great range of vehicles and really pleased with our final choice. Walked us through the process step by step - great communication and support; nothing was too much trouble. Looking forward to happy motoring - thank you Spa and Elliott.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

A good experience with Spa Motors

Lewis king ( sales controller ) is an excellent asset to the company, as a new customer I felt valued and respected, he informed me at all stages of the purchase and at each level, with that in mind it will encourage me to go back for future purchases. Highly recommended

April 23, 2025
Rated 4 out of 5 stars

Very helpful

Was greeted by Carwyn, he was very polite and was more than happy to show me round what vans they had and answer any questions I had

January 21, 2025
Unprompted review

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