Spa and EquipmentReviews 

150
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The company did an outstanding job to meet and exceed my expectations. They first started out by calling me and confirming that I made this order and that it was not some type of fraud. Then they fo... See more

Rated 5 out of 5 stars

If I could give 100 stars, I would..Jeanette Vargas was the representative that took care of me. She is a true professional what she does now only at supplying the knee that I had but they care that s... See more

Rated 5 out of 5 stars

Ordered an 11 function facial machine. Confirmed order on a Saturday and received the machine on following Tuesday. I am located in Missouri and, best that I can tell, shipment originated in Souther... See more

Rated 5 out of 5 stars

I purchased so many spa equipments from this company. Their quality of the products are always great, the prices are very reasonable and cheaper than any where else and their customer service team is... See more

Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(150)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Customer Service

The customer service is above and beyond. If you have any questions, they can handle it not only with ease but with courtesy, professionalism and care. They even addressed a topic I almost forgot to inquire about and were more than informative about my product and how to care for it to get the longest life out of it. I was super happy with my call (which doesn't happen often) and will use this company again for my spa purchases.

May 3, 2014
Unprompted review
Rated 5 out of 5 stars

Easy Prompt AND friendly service

Once I saw the great selection on Skin Act's site,..I knew I would find what I was looking for. Then I was concerned about the shipping out of USA to Canada.
The Customer Service/Order department was great to deal with - very knowledgeable and worked with my Customs account to make the shipping care free. I received my Esthetics chair quickly (within a WEEK) and we love the quality! I WILL be purchasing from Skin Act again!

May 1, 2014
Unprompted review
Rated 5 out of 5 stars

Great Service, Icredibly Fast Delivery!

Ordered an 11 function facial machine. Confirmed order on a Saturday and received the machine on following Tuesday. I am located in Missouri and, best that I can tell, shipment originated in Southern Calif. Super surprised. Machine seems to be exactly what we expected. Very pleased! Will purchase from this company again.

April 25, 2014
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous customer service, and my equipment is exactly what I wanted!!!

I called on the telephone to question the spa bed I was interested on-line and the quality of customer service I got was wonderful!! I picked up my spa bed from the warehouse and I was given a tour of their showroom and a demonstration on how to operate my spa bed. Everyone was so NICE!! As for the spa bed it's very sturdy, comfortable and exactly what I wanted. I love this place!!!

April 24, 2014
Unprompted review
Rated 5 out of 5 stars

Perfect little steamer and super fast shipping!!

This steamer works perfectly for a smaller esthetician setup or for home use. Shipping was excellent and came the next day!! I would recommend to anyone. If I had to give a critique, I wish the arm on the steamer was longer or expandable

April 14, 2014
Unprompted review
Rated 5 out of 5 stars

Great customer service easy ordering proccess!

I attended the Spa show in New York and was looking for spa equipment. I gather info and went home. After two days I made a decision and called to see if I could get the deal that was offered at the show. The person I spoke to said it was no problem at all and the show price was honored without a hitch.

April 3, 2014
Unprompted review
Rated 4 out of 5 stars

Excellent Facial bed,a little heavy,but I love it. Customer service is magnificent.

I went on a couple of sites, after my visit at the Skin Care show in New York City. Spa & Equipment is the best place to shop, I recommend my friends to go on this site and order from this company.I liked them because they are American brand, and they are very reasonable and kind. I heard from other Estheticians that this brand is the best,it will last for a long time. I am loving every moment of my facial bed, double wax warmer,and portable steamer. Yeah!! Go for it..you wont regret it...

March 31, 2014
Unprompted review
Rated 5 out of 5 stars

Efficient and reliable.

The company did an outstanding job to meet and exceed my expectations. They first started out by calling me and confirming that I made this order and that it was not some type of fraud. Then they followed up with great communication throughout the entire cycled through delivery. Upon receipt the product was packaged with great care and we received it without any damage. Great job and i appreciate your efforts.

March 21, 2014
Unprompted review
Rated 5 out of 5 stars

Erganomic

So far I love my new chair. I am an Esthetician, who needs a good chair. So far it is wonderful! It really is nice to have a fully adjustable chair with a back rest.

March 12, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look