Space Internet Installations Ltd Reviews 127

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I had to cancel starlink internet last year in June as we moved to an apartment and could not get signal I returned there equipment via Correos using starlink shipping label and tracking no they recei... See more

Rated 5 out of 5 stars

We were moving from a full fibre, sky connected house to one with BT 20mb/s max and no sky - 2 redlines for our family!. Contacted Colin a few weeks before to see if he’d come out to Lincolnshire and... See more

Rated 5 out of 5 stars

Superb service! We have an old limestone farm building which we rent out, and we had to get it right, functionally and aesthetically. The guys who came over knew exactly what they were doi... See more

Rated 5 out of 5 stars

This was a tough install, we've had Sky Installers refuse to get up on our chimney, 3 storey, flat roof to contend with, quite a windy area. Colin and his team took it all in their stride and wer... See more

Company replied

Company details

  1. Satellite Communication Service

Written by the company

Installers and installations of Starlink dishes


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

127 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Exceptional Service from Start to Finish!

I recently had the pleasure of working with Space Internet Installations Ltd for the installation of my Starlink satellite internet, and I couldn't be happier with the service they provided. From start to finish, the experience was seamless and exceeded all my expectations.

Professionalism and Expertise: The team at Space Internet Installations Ltd demonstrated exceptional professionalism and expertise. They arrived on time, were well-prepared, and had a thorough understanding of the Starlink system. Their knowledge and confidence in handling the installation process were evident, putting my mind at ease.

Efficient and Timely Service: The installation was completed efficiently and within the estimated timeframe. The technicians worked diligently and ensured that everything was set up perfectly. I was impressed by their attention to detail and their commitment to providing top-notch service.

Clear Communication: Throughout the process, communication was clear and effective. The team explained each step of the installation, answered all my questions, and provided valuable tips on optimizing the system's performance. Their transparency and willingness to share information were greatly appreciated.

Customer Focused: What stood out the most was their dedication to customer satisfaction. They went above and beyond to ensure that I was completely satisfied with the installation. They even followed up after the installation to check if everything was functioning as expected and if I had any further questions.

Outstanding Results: The results have been fantastic. My internet speed and reliability have significantly improved, and I am now able to enjoy seamless streaming, online gaming, and efficient remote work. The quality of the installation has made a noticeable difference in my daily internet usage.

In summary, I highly recommend Space Internet Installations Ltd for anyone looking to install Starlink satellite internet. Their professionalism, efficiency, clear communication, and customer-focused approach make them a standout choice. Thank you, Space Internet Installations Ltd, for a job well done!

July 1, 2024
Unprompted review
Space Internet Installations Ltd logo

Reply from Space Internet Installations Ltd

Thanks Alex... my apologies for taking so long to reply. This review is one of the loviest we have received. much appreciated. Colin

Rated 5 out of 5 stars

Friendly and helpful

Colin discussed the best place to install our Starlink dish and then did an efficient job at getting it installed. The result is much better positioned and neater than if I'd have tried to do it myself (and, of course, much safer while doing it). They cleaned up all mess and ensured that everything was working. They even cleared out a blocked gutter for me while they were here!

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service! We have an old limestone farm building which we rent out, and we had to get it right, functionally and aesthetically.

The guys who came over knew exactly what they were doing, and considered multiple alternatives. They drilled through to the optimal location for the router, and did a really tidy job with the cabling. It looks way better than the TV antenna!

They also helped us by discussing with us the peripherals that we were looking to get.

...We're already heading towards 100mbps as well!

Would recommend unhesitatingly!!

May 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic communication and service…

Fantastic communication and service from Colin. Even came on Bank Holiday to my new home and got me connected in time to work from home. Very efficient installation and he took great care to the property with flawless work. Very thankful for his service. The quote in advance was the final total. I highly recommend this service.

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

Out of this world!

Colin did a great job for us. Didn't rush, but properly assessed what was required, and clearly discussed the options in terms of positioning, etc. The work is very clean and tidy, and Colin was a nice guy, very easy to chat to. Would definitely recommend.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Starlink dish installation

Really pleased with the service.
Colin was polite, friendly, on time and did an outstanding job fitting our Starlink dish to our new holiday lodge. All cabling was neat & tidy and Colin left everything clean and tidy.
Would definitely recommend Colin.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

The 'A - Team'

Good communication; expedient response to all enquiries. Personable, on time and reliable. Tidy work, quick install and ample support provided with setting up the system. Exceeded our expectations. Highly recommended.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Colin is fantastic, great service and attention to detail on our Starlink installation. Thank you!

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Starlink Install

Would have to say that the installation of the Starlink dish was faultless. Really pleased with the professionalism and easy with dealing with Colin. So helpful and knowledgeable on what to expect. Gave me options for the install and guided me to the correct path. Really great guy!

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

I used Colin on the strength of his reviews which turned out to be 100% accurate - his communication is great, he turned up on time, provided options, did a great job, made sure all was working, and cleaned up after the installation. Just brilliant - don't hesitate to get in touch with him for your Starlink installation - this man really knows what he is doing!

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - quick to respond to initial request - very knowledgeable regarding Starlink - quick job, very well done - very tidy - no mess - had everything they needed to do the full job in the van. Very helpful - stayed until everything was set up and working.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent installation from an…

Excellent installation from an experienced & knowledgeable company. Arrived promptly / explained everything / made a tidy job / friendly team. If you want Starlink installed correctly - ring these guys

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great service all round

Great service all round.
Colin was quick to reply to my initial enquiry, to provide a quote and set a date and time for installation.
Colin and Taylor kept me updated on their arrival time and arrived on time at the time agreed.
They listened carefully to my installation requirements, discussed options on where the dish could be mounted and then installed the Starlink dish, cabling and connection to Deco wi-fi extenders.
They helped me check that everything was working correctly and that I was happy with their work before they left.
In summary a friendly, fast, efficient and fuss free service, thanks very much.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great Job

Colin replied really quickly to my initial inquiry, and after sending a few photos we identified the best location for the install and booked a slot. On the day of the install Colin arrived early and quickly completed the installation, he was very knowledgeable and helped with the set up. Great job.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing installation

Colin was amazing. Really knowledgeable, engaging, and quick to reply via text to any questions. His advice really helped us, and he fixed a precious botched job another company did for us. 100% recommended for your Starlink installation

January 5, 2024
Unprompted review

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