Spacemaker Group Ltd Reviews 376

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, highlighting their positive attitude from design to installation. Many people are delighted with the high quality of the products and the excellent service received, often noting the smooth process and the beautiful, well-built results. However, some customers were dissatisfied with the product quality and service, experiencing issues such as ill-fitting components, misaligned shelving, non-functional lighting, and damaged flooring. These reviewers also reported problems with "push to open" drawer runners, design oversights, and manufacturing defects that required complete replacements, leading to significant disruption and a prolonged resolution process.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent service from start to... See more

Product

Reviewers highlight positive aspects of product quality and design. Many customers are thrilled with their... See more

Quality

People report positive experiences with quality. Many customers are thrilled with the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had bedroom and media wall fitted and extremely pleased with the results. Big thank you to Joe who help me with the design and Gary, Lawrence & Ben for their excellent work with installatio... See more

Rated 5 out of 5 stars

Ben was efficient friendly & unobtrusive. He worked hard & made minimal noise considering he was fitting wardrobes. I was pleased he covered our stair carpet before beginning. He made a beautiful job... See more

Company replied

Rated 5 out of 5 stars

Lawrence and Ben did an amazing job fitting our custom made wardrobe. Professional, hard working, polite and friendly. They completed the job on the day, respected our home, leaving the room cle... See more

Rated 5 out of 5 stars

From start to finish they were very helpful and professional, for a product that seemed expensive, WOW. My wardrobes are beautifully finished and well built. They made the whole process so easy fr... See more


Company details

  1. Fitted Furniture Supplier
  2. Bedroom Furniture Store
  3. Furniture Store
  4. Home Improvement Store

About Spacemaker Group Ltd

Written by the company

SPACEMAKER FITTED FURNITURE
Designed for Your Home,
Built to Last.

At Spacemaker, we specialise in bespoke, fully fitted furniture that transforms homes across the South East of the UK. With over 40 years of expertise, we take pride in crafting high-quality storage solutions for bedrooms, home offices, and living spaces, designed to maximise space while enhancing your home’s style.

Our process is seamless from start to finish. We offer a free in-home design consultation where our expert designers take the time to understand your needs, measure your space, and create a tailored solution. Every piece of furniture is crafted in our Essex factory, ensuring exceptional quality and attention to detail at every stage.

From modern to traditional designs, we offer an extensive range of styles, finishes, and smart storage solutions to perfectly complement your home. Our skilled installation team ensures a flawless fit, leaving your space looking immaculate.

With a commitment to craftsmanship, customer care, and innovative design, we help homeowners create beautifully organised, stylish spaces that stand the test of time. If you're looking for custom-made furniture built around your needs, Spacemaker is here to help.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

376 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good service

Good service. Quick and efficient.
The installer, Ben, is great. Well fitted and considerate for our installation.

March 4, 2025
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Thanks for your great review! We're so glad you found the service quick and efficient. Ben will be really pleased to hear your kind words, he takes a lot of pride in his work!

Enjoy your new fitted furniture, and if you ever need anything in the future, we’re always here to help.

All the very best,
The Spacemaker Team

Rated 5 out of 5 stars

Excellent service

Excellent service. The installers Gary & Rob were great. They were very efficient & the job was completed in good time. I'm very pleased with the outcome & the wardrobes look great.

February 25, 2025
Unprompted review
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Reply from Spacemaker Group Ltd

Thank you so much, Michele, for your wonderful review! We're thrilled to hear that you’re pleased with your new wardrobes and that Gary & Rob provided excellent service. We take great pride in our craftsmanship and customer experience, so knowing that everything was completed efficiently and to your satisfaction means the world to us. If you ever need anything in the future, we’re always here to help. Enjoy your beautifully fitted wardrobes!

Best wishes,
The Spacemaker Team

Rated 5 out of 5 stars

Fantastic team - highly recommend their services

Very pleased with our 2 bedrooms finished and looking forward to the final room being completed in April! Great work carried out by (installation Team) Gary, Ben & Rhys. Impressed and would recommend SpaceMakers to friends & family without any hesitation. Also special mention and thank you to Nicola McFie who guided us through the process and design phase, she was very patient, informative and flexible with house visit timings!

February 1, 2025
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Thank you so much for your fantastic review! We’re delighted to hear that you’re pleased with your fitted bedrooms and looking forward to the final room’s completion in April. It’s wonderful to know that Gary, Ben, and Rhys impressed you with their work, and we’ll be sure to pass on your kind words to them.

A special thank you for recognising Nicola – she’ll be thrilled to hear how much you appreciated her guidance, patience, and flexibility during the design phase. Your recommendation means the world to us, and we truly appreciate your support.

We look forward to completing your final room and ensuring it meets the same high standard. If there’s anything else we can do, don’t hesitate to reach out!

Best regards,
The Spacemaker Team

Rated 5 out of 5 stars

Excellent work clean and tidy

Excellent work clean and tidy
Laurence work was brilliant thoroughly recommend him thank you.

Thank you all to Spacemaker for the work absolutely brilliant.

February 19, 2025
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Thank you for your kind words and fantastic 5-star review! We’re so pleased to hear that you found our work excellent, clean, and tidy. Laurence will be delighted to know that you were impressed with his craftsmanship, and we’ll be sure to pass on your appreciation.

It means a lot to us that you would recommend Spacemaker, and we truly value your support. If you ever need anything in the future, we’d be more than happy to help!

Best regards,
The Spacemaker Team

Rated 5 out of 5 stars

Highly recommend!

From start to finish, we had a great experience. We were amazed with the quick turnaround and the quality of the finish product. There is real craftsmanship and we are so pleased with the finish look as it feels all of the details have been thoroughly considered.
They have a great range of colours which allowed us to fit the wardrobes into our theme and design. Although the room is a small space the built in wardrobes have allowed for minimum impact in the room but maximum storage space which we really needed.
We are so pleased with the wardrobes and in particular the lights inside the wardrobe which makes getting ready for like a premium feel.
The team we worked with was Gary decaires who did an amazing job on the design and really took the time to understand our needs and what we were looking for. Steve Chatfield who came to measure up the space and provide samples so we could see them directly in the space which was highly beneficial.
Mark and Ben came to do the installation and they did such an amazing job. Our home is an old Victorian house and no wall is straight and nor is the ceiling and they did such a great job of fitting it in and making it look like the wardrobes have always been there. They left no mess and I still cant believe the speed they were all installed.
I would highly recommend this company and services, I am so delighted with the results and they are truly built to last.

February 3, 2025
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Thank you for your amazing review! We’re absolutely delighted to hear that you had such a positive experience from start to finish. It’s wonderful to know that you were impressed with our craftsmanship, quick turnaround, and attention to detail.

We take great pride in offering a range of colours and smart storage solutions, so it’s fantastic to hear how well your fitted wardrobes complement your space and design theme. The built-in lighting is a lovely finishing touch, and we’re so pleased you’re enjoying that premium feel!

A huge thank you for recognising Gary, Steve, Mark, and Ben, they’ll be thrilled to hear your kind words. Working with Victorian homes can be a challenge, but our team is dedicated to ensuring a perfect fit, and it’s great to hear that your wardrobes look like they’ve always been part of your home.

Your recommendation means the world to us, and we’re so happy that you’re delighted with the results. If there’s ever anything else we can do, we’d love to help!

Best regards,
The Spacemaker Team

Rated 5 out of 5 stars

Ben - 14th Feb

Ben, the fitter was very professional and polite. Really pleased with finished result.

February 14, 2025
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Thank you for your kind review! We’re so pleased to hear that you’re happy with the finished result. Ben will be delighted to know that you appreciated his professionalism and polite manner, we’ll be sure to pass on your kind words.

If you ever need anything in the future, we’d be more than happy to help. Enjoy your new fitted furniture!

Best regards,
The Spacemaker Team

Rated 5 out of 5 stars

100% recommend

The process from start to finish was really easy!
Joe came out to measure up and show me all the different choices I would have, he’s very professional and very friendly which puts you at ease.

On the day I had Lawrence installing my furniture, he turned up on time and worked very hard getting the job done.
He was friendly and very professional.
The wardrobes I have been left with are even better and nicer than I expected them to be, I’m extremely happy!
The quality is 10/10
On completion of installation you wouldn’t have known they had just been fitted due to how immaculate my room was left.
I will definitely be using Spacemaker bedrooms again and I’ll always recommend them
Thanks guys
From a very happy customer!

February 12, 2025
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Thank you for your fantastic review and recommendation! We’re so pleased to hear that you found the whole process easy and that Joe and Laurence made the experience smooth and professional for you. We’ll be sure to pass on your kind words, they’ll be delighted to know their hard work was appreciated.

It’s wonderful to hear that your new wardrobes have exceeded your expectations, and we’re thrilled that you’re so happy with the quality and finish. We take great pride in leaving every home spotless, so knowing your room was left immaculate is fantastic feedback.

We truly appreciate your support and look forward to working with you again in the future. Enjoy your beautiful new wardrobes!

Best regards,
The Spacemaker Team

Rated 5 out of 5 stars

Great service The engineer was…

Great service The engineer was fantastic—an absolute credit to the company

February 11, 2025
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Thank you for your kind words! We’re delighted to hear that you had a great experience and that our engineer made such a positive impression. We take great pride in our team, and it’s wonderful to know their hard work is appreciated.

If you ever need anything in the future, we’d be more than happy to help. Enjoy your fitted furniture!

Best regards,
The Spacemaker Team

Rated 5 out of 5 stars

Efficient tidy work!

February 5, 2025
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

We’re so grateful for your 5 Stars Chris! It’s always lovely to hear when our customers are happy with what we do. Thank you for choosing Spacemaker, we’re here whenever you need us.

Kind regards,
The Spacemaker Team

Rated 1 out of 5 stars

Rubbish company

This company is rubbish and a total rip-off. The work they do is very inadequate.

August 26, 2024
Unprompted review
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Reply from Spacemaker Group Ltd

Dear Eubie Browne,

We take all feedback seriously and are committed to delivering high-quality fitted furniture and excellent customer service. However, we have no record of your complaint and no details of your experience with us. We have also attempted to reach out to you through Trustpilot but have not received any response or further information.

If you have encountered an issue with our service or products, we would genuinely like the opportunity to resolve it. Please contact our customer service team at 01268 441144 so we can investigate and assist you.

Spacemaker Fitted Furniture has built its reputation on quality craftsmanship and customer satisfaction, as reflected in our many positive reviews. We welcome the chance to discuss your concerns and find a resolution.

Best regards,
The Spacemaker Fitted Furniture Team

Rated 5 out of 5 stars

Spacemaker Order No 65481 A & B

Spacemaker Bedrooms Limited
This company had previously carried out an excellent installation of fitted bedroom furniture in the bedrooms of our present house so we used them again for fitted storage cupboards on a large landing and fitted furniture for a home office/study. A minor problem arose when checking the final design drawings which was quickly resolved and Mark & Ben made a superb job of the installation work, and I would not hesitate to recommend this company in the future.

February 19, 2024
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Thank you ever so much for your kind words and brilliant review! We’re delighted to hear you’re happy with our service. It’s feedback like yours that makes all our hard work worthwhile. Please don’t hesitate to reach out if there’s anything else we can do for you in the future.

Best wishes,
The Spacemaker Team

Rated 5 out of 5 stars

Fitted wardrobes

From making the initial call, having a designer come out, surveyor checking to installer fitting was very professional. We made a couple of changes to the original design and a new one was sent out within a couple of hours which considering it was a Saturday we were very surprised by.
Our installer Ben did a fantastic job installing our wardrobe and got us to check we were happy with his work before leaving. By the time he left you would not have known he’d been as room was spotless
All round very happy and would recommend Spacemakers to anyone considering fitted wardrobes. Good solid wardrobes which have backs and sides that some companies don’t offer

December 9, 2024
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Thank you for your glowing review! We’re so pleased to know that you had a great experience with us. Your feedback is incredibly encouraging, and it inspires us to keep delivering the best service possible. We’re always here if you need us again!

Sincerely,
The Spacemaker Team

Rated 5 out of 5 stars

My beautiful new bedroom furniture

I had new Spacemaker bedroom furniture fitted. The workmen were extremely efficient and tidy. They did an excellent job and tidied up before they left. I wouldn't hesitate to recommend Spacemaker.

December 6, 2024
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

We’re absolutely chuffed to see your 5-star review – thank you! It’s always wonderful to hear that our efforts are making a difference. Your kind words mean the world to us, and we’re so grateful to have had the chance to work with you.

Warm regards,
The Spacemaker Team

Rated 5 out of 5 stars

Excellent fitter and quality wardrobes

Laurence did an excellent job and was clean and careful, clearing up making minimal mess. Really pleased with the quality of the furniture and the timeframe from ordering to fitting.

November 29, 2024
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Thank you for your fantastic review! We’re so glad that your experience with us was a positive one. Your feedback is a huge encouragement to our team, and we’re always here if you need us again.

Best wishes,
The Spacemaker Team

Rated 5 out of 5 stars

Wonderful product

What a delight to deal with a company that promises a great service and actually delivers a first class service, I had five rooms built with different types of units and they took on board my request for each room and came up with lovely designs.
Before I placed my order I turned up at the factory and they showed me around and what a wonderful tour I was given, considering I turned up unannounced.
I had 3 fitters and they were first class and just lovely polite guys and protected my home while working.
The product is first class and I will be ordering more.
Well done everyone.

September 30, 2024
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

That's fantastic that you came and saw us. Thank you for your brilliant feedback! We’re over the moon to hear that you’re satisfied with our service. Your support is truly appreciated, and we’re always here to help with anything you need.

Best regards,
The Spacemaker Team

Rated 5 out of 5 stars

Bedroom furniture fitters

Helpful,polite, efficient, speedy. Excellent in every way.

October 29, 2024
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Thank you for your brilliant feedback! We’re over the moon to hear that you’re satisfied with our service. Your support is truly appreciated, and we’re always here to help with anything you need.

Best regards,
The Spacemaker Team

Rated 5 out of 5 stars

Superb service from initial contact to…

Superb service from initial contact to fitting. Mark our fitter was a superb craftsman. Nothing was too much trouble. Mark clearly takes pride in his work

October 28, 2024
Unprompted review
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Reply from Spacemaker Group Ltd

What a fantastic review, we'll let Mark know your kind words thank you so much! We’re thrilled to hear that you’re happy with the experience. Your kind review means a lot to us, and we’ll continue striving to deliver the best service possible.

Sincerely,
The Spacemaker Team

Rated 5 out of 5 stars

Gary did a great job

Very happy with the service. Gary was excellent

October 22, 2024
Unprompted review
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Reply from Spacemaker Group Ltd

We’re absolutely delighted to receive your 5-star review, thank you! Knowing you had a positive experience makes all our hard work worthwhile. Please let us know if there’s anything more we can do for you.

Warm regards,
The Spacemaker Team

Rated 5 out of 5 stars

Designed, Built, Installed

Designed, built, delivered and then installed without and issues whatsoever. Can not speak high enough of the team.
Mark left the house cleaner than when he arrived after installation !

October 21, 2024
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Thank you so much for your fantastic review! We’re delighted to hear everything went smoothly from start to finish, and it’s great to know Mark left such a positive impression, and a spotless house! Your kind words mean a lot to the team, and we’re so pleased you’re happy with the service.

Best regards,
The Spacemaker Team

Rated 5 out of 5 stars

Installation team was excellent

Installation team was excellent, very efficient, clean and knew what they needed to do. I would recommend spacemaker to people who would like to deal with decent tradesman. Very impressed.

October 18, 2024
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Thank you so much for your glowing feedback! It’s great to hear that you’re happy with the service you received. We’re truly grateful for your support and are looking forward to assisting you in the future.

Kind regards,
The Spacemaker Team

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