Spacemaker Group Ltd Reviews 376

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, highlighting their positive attitude from design to installation. Many people are delighted with the high quality of the products and the excellent service received, often noting the smooth process and the beautiful, well-built results. However, some customers were dissatisfied with the product quality and service, experiencing issues such as ill-fitting components, misaligned shelving, non-functional lighting, and damaged flooring. These reviewers also reported problems with "push to open" drawer runners, design oversights, and manufacturing defects that required complete replacements, leading to significant disruption and a prolonged resolution process.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent service from start to... See more

Product

Reviewers highlight positive aspects of product quality and design. Many customers are thrilled with their... See more

Quality

People report positive experiences with quality. Many customers are thrilled with the high quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had bedroom and media wall fitted and extremely pleased with the results. Big thank you to Joe who help me with the design and Gary, Lawrence & Ben for their excellent work with installatio... See more

Rated 5 out of 5 stars

Ben was efficient friendly & unobtrusive. He worked hard & made minimal noise considering he was fitting wardrobes. I was pleased he covered our stair carpet before beginning. He made a beautiful job... See more

Company replied

Rated 5 out of 5 stars

Lawrence and Ben did an amazing job fitting our custom made wardrobe. Professional, hard working, polite and friendly. They completed the job on the day, respected our home, leaving the room cle... See more

Rated 5 out of 5 stars

From start to finish they were very helpful and professional, for a product that seemed expensive, WOW. My wardrobes are beautifully finished and well built. They made the whole process so easy fr... See more


Company details

  1. Fitted Furniture Supplier
  2. Bedroom Furniture Store
  3. Furniture Store
  4. Home Improvement Store

About Spacemaker Group Ltd

Written by the company

SPACEMAKER FITTED FURNITURE
Designed for Your Home,
Built to Last.

At Spacemaker, we specialise in bespoke, fully fitted furniture that transforms homes across the South East of the UK. With over 40 years of expertise, we take pride in crafting high-quality storage solutions for bedrooms, home offices, and living spaces, designed to maximise space while enhancing your home’s style.

Our process is seamless from start to finish. We offer a free in-home design consultation where our expert designers take the time to understand your needs, measure your space, and create a tailored solution. Every piece of furniture is crafted in our Essex factory, ensuring exceptional quality and attention to detail at every stage.

From modern to traditional designs, we offer an extensive range of styles, finishes, and smart storage solutions to perfectly complement your home. Our skilled installation team ensures a flawless fit, leaving your space looking immaculate.

With a commitment to craftsmanship, customer care, and innovative design, we help homeowners create beautifully organised, stylish spaces that stand the test of time. If you're looking for custom-made furniture built around your needs, Spacemaker is here to help.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

376 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service and brilliant product

Great service and brilliant product. Had a beautiful new wardrobe that meets my needs bespokely designed by Aga and then quickly installed by Ben.

October 16, 2024
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

Thank you for your kind words and fantastic rating! It’s always a pleasure to know we’ve met our customers’ expectations. Your support means the world to us, and we’re here whenever you need us again.

Best wishes,
The Spacemaker Team

Rated 5 out of 5 stars

5* company

Spacemaker designed and fitted wardrobes in 3 bedrooms of my home. Absolutely fantastic service from start to finish. Fitters Mark and Gary arrived on time, worked without issue and left our house spotless! I would highly recommend this 5* company for all your fitted wardrobe needs. Thanks lads xx

October 8, 2024
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

What a lovely review Nancy, thank you! We’re so pleased that you’re happy with our service, and we really appreciate you taking the time to share your experience. It means so much to us.

Sincerely,
The Spacemaker Team

Rated 5 out of 5 stars

Great furniture, great people

The wardrobes look fantastic but we were equally impressed by the people in the Spacemaker team from sales to the customer service desk. The installation team were also easy to work with, very professional and tidied up perfectly after the job. Recommend getting the internal lighting as well, it really adds to the quality of the furniture.

October 4, 2024
Unprompted review
Spacemaker Group Ltd logo

Reply from Spacemaker Group Ltd

We’re so grateful for your fantastic review! It’s always lovely to hear when our customers are happy with what we do and we agree with you, lighting always adds a level of practicality and luxury. Thank you for choosing Spacemaker – we’re here whenever you need us.

Kind regards,
The Spacemaker Team

Rated 5 out of 5 stars

Aga is a great designer

Aga is a great designer, we are really pleased with our new wardrobe. We are impressed with the whole process how quickly and nicely was all done. Definitely recommend them.

October 2, 2024
Unprompted review
Rated 4 out of 5 stars

The installation guy is oh so important.

I'm primarily providing feedback on the installer, Dan, who was extremely professional in resolving a number of challenges that surfaced during installation. Spacemaker unfortunately got a critical measurement wrong, which meant Dan had to find workarounds to install to the quality I had expected. He was composed under pressure, a very pleasant guy to deal with and managed all the calls with the spacemaker team to find the right solution. He stayed late to ensure the job was completed and in the end delivered a great product. Thank you Dan for saving the day! You're an asset to your employer.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Superbly quick installation

Very nice closet. Installation by Dan was very quick and efficient, he was unfazed on discovering he was to rip out the existing one which had not been communicated to him. Very impressed by how quickly he got the job done.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Really pleased with my new wardrobe

Really pleased with my new wardrobe - good quality and loads of space generated to fill up. Good installation service by Ben and really pleased with the product quality. Definitely use Spacemaker again.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Really impressed

I've been really impressed from start to finish, from Adrian's design visit with lots of attention to detail and finding out what I was hoping for, Tendai's really helpful suggestions during his survey visit, and Ben's amazing fitting skills and speed. The wardrobe is fantastic, stylish and looks great. Thank you to everyone at Spacemaker.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect service and finish

Dan was so hardworking and amenable. He worked tirelessly and everything looked perfect. No mess left at all. The wardrobes looked superbly fitted. Minimal fuss and noise. Would highly recommend. Thanks Dan.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

New wardrobes

Absolutely love the finish design of our new wardrobes and an absolute pleasure having Mark here to do a fantastic job.
Thank you so much to Mark and space makers.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable, great furniture - Always recommend

I know Spacemakers as they fitted the bedrooms and my parents house and knew I wanted to come to them for my own house as I knew how good they were as they can utilise the space you have very well. We had our wardrobes fitted Monday and I have to say, I love love love them! Even my partner said I chose well and he’s happy with them. We went slightly different with the colour with a blue and it was a great decision, they look lovely.

A special mention to Sandra and Roger who did our home visit, and a big thanks to Sandra for her fabulous design and for having patience with us with it, lots of emails back and forth but it's been 100% worth it.

Also a big thanks to Mark who fitted everything. He was polite, on time, and did a great job fitting everything.

One very happy household and we have no complaints.

I’d happily always recommend Spacemakers if anyone was in need of fitted wardrobes.

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Dream Walk in wardrobe

I highly recommend Space Makers for their exceptional 5-star service from start to finish. The process, from designing with Aga to the installation with Mark and the support from Claire in the office, was seamless. Although we encountered a few issues, they were promptly resolved. Mark, the fitter, did an outstanding job; the wardrobes look incredible. He was tidy, and his workmanship was impeccable. I strongly suggest choosing Space Makers for your project.

August 23, 2024
Unprompted review

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